Robert Van Rees Email & Phone Number

Birigui, Sp, Br

Warren, Pennsylvania, United States

• Conducted manual backups of critical server environments, including Windows Server 2022, 2019, 2016 (with core versions), VMware vSphere, and Hyper-V.• Implemented disaster recovery solution by deploying and configuring ESXi host, leveraging Synology NAS for storage, and automating backups using Veeam Replication and Microsoft SQL Server.• Manage a third-party Network Operations Center (NOC) and Security Operations Centers (SOC) to sustain network functionality and uphold cyber vigilance, ensuring prompt incident response and network maintenance.• Strong experience managing projects, utilizing RACI charts to define project scope and responsibilities throughout, Pugh matrix for vendor/software comparison, gathering quotes, and scheduling deliverables with MS Project and Visio to ensure clear communication and follow-up after weekly meetings.• Remain abreast of emerging CVEs and security advisories through continuous monitoring of vulnerability databases and security alerts, enabling proactive measures to mitigate potential threats and safeguard organizational assets.• Liaise with legal and regulatory teams to decipher and address cybersecurity compliance requirements dictated by various regulatory bodies, ensuring alignment with industry standards and regulations.

Warren, Pennsylvania, United States

• Utilized VSA10 for comprehensive endpoint management, remote connections, and troubleshooting. This proactive approach ensured the seamless operation of university systems.• Managed the Vorex ticket system, a help desk platform that integrated with other IT processes and checklists. • Maintained integration between VSA10, Vorex, and IT Glue documentation and inventory management systems, thereby streamlining IT operations.• Administered Microsoft Entra ID Active Directory, managing user accounts, security groups, and access permissions, while overseeing the licensing of Microsoft 365 applications to enhance security and user experience.• Troubleshooted SAML logs to diagnose authentication and token failures, ensuring successful validation.• Managed Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions to enhance system security and user experience.• Automated Microsoft Teams teleconference hosting with complex scheduling and multi-lab integration, streamlining virtual learning and meeting experiences.• Displayed a high level of expertise in configuring and troubleshooting VOIP systems, with a particular focus on Grandstream GXP2160.