Robert Virgin
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Robert Virgin Email & Phone Number

Strategic Change Management Advisor | Creating Impactful Results at Cigna Healthcare at Cigna Insurance Services
Location: Lowell, Indiana, United States 8 work roles 2 schools
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Role
Strategic Change Management Advisor | Creating Impactful Results at Cigna Healthcare
Location
Lowell, Indiana, United States
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Who is Robert Virgin? Overview

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Quick answer

Robert Virgin is listed as Strategic Change Management Advisor | Creating Impactful Results at Cigna Healthcare at Cigna Insurance Services, a company with 772 employees, based in Lowell, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Robert Virgin.

Robert Virgin previously worked as Change Manager at Cigna Insurance Services and Lead Operations Analyst at Cigna Insurance Services. Robert Virgin holds Master Of Arts - Ma, Communication And Media Studies from Purdue University.

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Email format at Cigna Insurance Services

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Cigna Insurance Services

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Profile bio

About Robert Virgin

With over 11 years of experience at Cigna Insurance, I specialize in guiding organizations through complex transformations with a strategic approach to change management. My background in communications, reinforced by a Masters degree from Purdue University, equips me with the skills to effectively engage stakeholders, drive adoption, and ensure seamless transitions. I’m passionate about leveraging my expertise to foster a culture of adaptability and resilience, ultimately contributing to sustained organizational success.

Listed skills include Social Media, Public Speaking, Microsoft Office, Qualitative Research, and 4 others.

Current workplace

Robert Virgin's current company

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Cigna Insurance Services
Cigna Insurance Services
Strategic Change Management Advisor | Creating Impactful Results at Cigna Healthcare
plymouth, plymouth, united kingdom
Employees
772
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8 roles

Robert Virgin work experience

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Lead Operations Analyst

Chicago, Illinois, United States

- Worked with peers and leadership to develop, implement, and train a new management operating system for Cigna’s Call Organization- Partnered with Cigna executive leadership in both Call and Claim organizations to implement and expand the leadership behaviors outlined within our management operating system- Led efforts to create data analysis tools for.

Aug 2018 - Feb 2022

Customer Service Supervisor

Chicago, Illinois, United States

- Led team of 20 – 25 medical Personal Guides in efforts to provide highest levels of customer service- Utilized performance metric tools to identify trends in performance and develop action plans for both individual and team improvement- Worked across departments to identify and reduce trends in benefit quoting errors as part of the Benefit Quoting Error.

Jun 2016 - Aug 2018

Customer Service Advocate

Chicago, Illinois, United States

- Served as a medical customer service advocate across various products - Client contact and leadership experience gained as account contact for 5 accounts- Familiarity with employee training, development, and leadership through role as Subject Matter Expert for new hire classes and Peer Assisted Learning Program

Jul 2013 - Jun 2016

Assistant Basic Course Director

Hammond, Indiana

- Train and counsel novice teachers within Communication Department- Lead and organize Communication Department’s Curriculum Development and Test Writing Committee- Manage organizational communication between department staff and Basic Course Director

Jul 2012 - Jul 2013

Front End Development Intern

Chicago, IL

Researched best practices in search engine optimizationDeveloped pages for the campaign’s web-site and social mediaOrganized and executed multiple youth-based recruitment effortsLed call center operations for battleground state outreach efforts

May 2012 - Aug 2012

Communication Manager (1-Year Volunteer Contract)

Laramie County Community Partnership

Cheyenne, Wyoming

- Created comprehensive strategies enhancing organizations brand; Developed/maintained organization’s website- Introduced and maintained a social media campaign; coordinating efforts of local non-profit organizations- Coordinated and promoted organizational events through media outlets (press-releases, editorials, social-media)- Researched and wrote.

Apr 2009 - Apr 2010
Team & coworkers

Colleagues at Cigna Insurance Services

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2 education records

Robert Virgin education

FAQ

Frequently asked questions about Robert Virgin

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What company does Robert Virgin work for?

Robert Virgin works for Cigna Insurance Services.

What is Robert Virgin's role at Cigna Insurance Services?

Robert Virgin is listed as Strategic Change Management Advisor | Creating Impactful Results at Cigna Healthcare at Cigna Insurance Services.

Where is Robert Virgin based?

Robert Virgin is based in Lowell, Indiana, United States while working with Cigna Insurance Services.

What companies has Robert Virgin worked for?

Robert Virgin has worked for Cigna Insurance Services, Purdue University Calumet, Obama For America, and Laramie County Community Partnership.

Who are Robert Virgin's colleagues at Cigna Insurance Services?

Robert Virgin's colleagues at Cigna Insurance Services include Ben Seruvakula, Kristin Pansera, Lynn Rampley, Carol Helander, and Denise Acuna.

How can I contact Robert Virgin?

You can use AeroLeads to view verified contact signals for Robert Virgin at Cigna Insurance Services, including work email, phone, and LinkedIn data when available.

What schools did Robert Virgin attend?

Robert Virgin holds Master Of Arts - Ma, Communication And Media Studies from Purdue University.

What skills is Robert Virgin known for?

Robert Virgin is listed with skills including Social Media, Public Speaking, Microsoft Office, Qualitative Research, Higher Education, Management, Nonprofits, and Social Media Marketing.

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