Robert Mckenzie Email and Phone Number

Recent:- Co-founded Detroit Sales and Operations Site. In three years, we’ve grown our team member count from 3 to over 70, while increasing the Direct Sales revenues by 5x over the same period- Lead a multi-discipline team with ownership of all sales processes, technology and metrics. We improved operational KPI’s by 4x within 6 months of taking ownership, reducing speed to lead by 10x specifically. - Maintain unit economic models and provide C-level guidance on organizational design, process optimization, marketing strategy, sales compensation and forecasting- Developed new revenue stream and growing to over $2mm within its first year- Built and maintained a focus on culture, culminating in being honored with the Top Small Business to work for in Detroit two years runningExperience:- Sales Operations Director and Detroit Site Leadership- Duration: 3 years of Site Leadership experience preceded by over 7 years management consulting experience, with a focus on corporate strategy and operational excellence- Roles: Site P&L management, Salesforce Administrator, sales performance and forecasting lead, Continuous Improvement Consultant, Lean Six Sigma Black Belt- Industries: Financial Services, Health Insurance Payer (Enrollment, Claims and Benefits), Manufacturing, and Retail Additional: Experience developing teams and building lines of business in both a start-up and corporate atmosphereEarlier:- Corporate Development Director - Strategy Consultant- Site ACE Pilot (Site Continuous Improvement Leader) Specialties: Salesforce, CRM, Five9 and Cloud Call Center Technology, Organizational Design and Optimization, Operational Excellence, Lean Six Sigma, P&L Financial Reporting , Business Intelligence and Performance ManagementEducation:- M.B.A. from UCLA Anderson School of Business, Operations and Finance- Bachelors of Science in Mechanical Engineering from Kettering UniversityRecreational: Ice Hockey, swimming and general fitness