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Robert Mckenzie Email & Phone Number
Senior Director of Programs and Revenue Operations
at
Rocket Mortgage
1 work email found
@rockethomes.com
3 phones found area 313, 240, and 866
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director of Programs and Revenue Operations
Location
Detroit Metropolitan Area, United States
Company size
Who is Robert Mckenzie? Overview
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Quick answer
Robert Mckenzie is listed as Senior Director of Programs and Revenue Operations at Rocket Mortgage, a with 7413 employees, based in Detroit Metropolitan Area, United States. AeroLeads shows a work email signal at rockethomes.com, phone signal with area code 313, 240, 866, and a matched LinkedIn profile for Robert Mckenzie.
Robert Mckenzie previously worked as Senior Director Technical Program Management - Rocket Auto at Rocket Mortgage and Director of Operations - Rocket Homes at Rocket Mortgage. Robert Mckenzie holds M.B.A, Finance, Operations from Ucla Anderson School Of Management.
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Email format at Rocket Mortgage
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{first}{last}@rockethomes.com
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Profile bio
About Robert Mckenzie
Recent:- Co-founded Detroit Sales and Operations Site. In three years, we’ve grown our team member count from 3 to over 70, while increasing the Direct Sales revenues by 5x over the same period- Lead a multi-discipline team with ownership of all sales processes, technology and metrics. We improved operational KPI’s by 4x within 6 months of taking ownership, reducing speed to lead by 10x specifically. - Maintain unit economic models and provide C-level guidance on organizational design, process optimization, marketing strategy, sales compensation and forecasting- Developed new revenue stream and growing to over $2mm within its first year- Built and maintained a focus on culture, culminating in being honored with the Top Small Business to work for in Detroit two years runningExperience:- Sales Operations Director and Detroit Site Leadership- Duration: 3 years of Site Leadership experience preceded by over 7 years management consulting experience, with a focus on corporate strategy and operational excellence- Roles: Site P&L management, Salesforce Administrator, sales performance and forecasting lead, Continuous Improvement Consultant, Lean Six Sigma Black Belt- Industries: Financial Services, Health Insurance Payer (Enrollment, Claims and Benefits), Manufacturing, and Retail Additional: Experience developing teams and building lines of business in both a start-up and corporate atmosphereEarlier:- Corporate Development Director - Strategy Consultant- Site ACE Pilot (Site Continuous Improvement Leader) Specialties: Salesforce, CRM, Five9 and Cloud Call Center Technology, Organizational Design and Optimization, Operational Excellence, Lean Six Sigma, P&L Financial Reporting , Business Intelligence and Performance ManagementEducation:- M.B.A. from UCLA Anderson School of Business, Operations and Finance- Bachelors of Science in Mechanical Engineering from Kettering UniversityRecreational: Ice Hockey, swimming and general fitness
Listed skills include Six Sigma, Lean Manufacturing, Process Improvement, Business Strategy, and 22 others.
Current workplace
Robert Mckenzie's current company
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Rocket Mortgage
13 roles · 25 years
Robert Mckenzie work experience
A career timeline built from the work history available for this profile.
Senior Director Technical Program Management - Rocket Auto
CurrentIn this capacity, I lead our business process consulting team, call center administration, CRM administration, Business Intelligence and Technical Program Management teams.During my time at Rocket Auto, we completely redesigned our Business Model in an effort to redefine the automotive buying experience for our clients. We strongly collaborated across the business to launch an innovate MVP platform from scratch in less than 6 months.- Redesigned our requirements and software delivery process, increasing our overall delivery speed by 20%-Instrumental in the overall strategy, capability design and technical requirements for the Rocket Auto platform.- Redeveloped our Salesforce CRM instance over 8 weeks to introduce and End-to-End sales model, updating over 8 Salesforce Objects.
Aug 2022 - Present
Director Of Operations - Rocket Homes
Operations and Product lead for all Revenue producing roles and operations. My role included the process and business requirements across all Rocket Homes Sales Platforms and For Sale By Owner. - Improved call center efficiency by 37% through Five9 and CRM technology improvements resulting in 25% revenue growth over 6 months-Conducted 8 week CRM diagnostic and complete process, operating model and technical architecture design of Rocket Homes Next Generation CRM- Collaborated with Rocket Homes technology to redesign the intake and prioritization process of all technology requests.
Nov 2020 - Aug 2022
Manager Sales Transformation
Kpmg
Manager within KPMG’s sales strategy and transformation business within the Customer Solutions Advisory practice. In this role I focused on helping clients adapt their go-to-market and sales strategies to align with and support rapidly changing business and revenue models. I was responsible for the development of KPMG's Target Operating Model, aligning leading best practices in Sales Strategy to key technology accelerators and CRM development.During my time at KPMG I served clients across a wide range of industries ranging from financial services, industrial supply and food goods.
Jul 2019 - Nov 2020
Consultant
Lead consultant in collaboration with the Ford X program incubation team. My role was to identify and incubate future Transportation-as-a-Service products for Lincoln Motor Company. With my Lincoln counterparts, we developed and launched an MVP ride-share service.- Created a custom app within 12 Weeks.- Developed and maintained our program P&L- Completed over 100 transactions and optimized our operations to product positive contribution margin
Jun 2018 - Jul 2020
Consultant
As a member of the SBI team, I supported our clients by developing leading world class revenue growth solutions through process, organizational and data optimizations. • Led the development and roll out of our clients Customer Success team resulting in a 10% increase in ARR and 30% reduction in annual client churn.• Served as the lead data analyst for our clients account segmentation and sales organizational strategy.
2017 - Jun 2018
Director Of Sales Operations - Rapidadvance
2015 - 2017
~2 yrs
Business Consultant
2013 - 2017
~4 yrs
Business Development
Prima Cinema, Inc.
Jan 2012 - Mar 2013
Strategy Consultant
Provided Lean Six Sigma subject matter expertise primarily in the health care payer sector. Business analysis and IT process recommendations, specifically in Claims, Benefits, and enrollmentStrategic consulting, including forensic accounting, strategic sourcing, operating model design, and process improvement execution
May 2008 - Jan 2012
Strategy Consultant
THE GEORGE GROUP WAS ACQUIRED BY ACCENTURE:Developed customer centric operating model with retail and manufacturing clientsDeveloped complexity reduction roadmap for retail clientsLed lean warehouse transformation project, generating $200K in annual savingsDesigned and Developed Business Process Center of Excellence at Retail and Utility ClientsSpearheaded the planning, development and implementation of operations performance metrics
Jan 2007 - May 2008
Manufacturing Engineer
Pratt & Whitney Aircraft
Assumed Lean Six Sigma leadership immediately after hire and promoted within 6 monthsManaged the DC Torque Wrench implementation including: torque process redesign, gauge improvement, IT integration, QA process design, calibration process design, EH&S ergonomic cell designInitial saving of $90K in Cost of Poor Quality savings, derived from rework prevention$245K savings from productivity improvements on 160 torque processesACE Pilot for the Middletown Engineering Group, developing standard process metrics and utilizing Lean Six Sigma tools to achieve ACE Gold Status
Jan 2003 - Mar 2007
Co-Op
2002 - 2004
~2 yrs
2 education records
Robert Mckenzie education
M.B.A, Finance, Operations
Ucla Anderson School Of Management
B.S, Mechanical Engineering
Kettering University (Formerly Gmi)
FAQ
Frequently asked questions about Robert Mckenzie
Quick answers generated from the profile data available on this page.
What company does Robert Mckenzie work for?
Robert Mckenzie works for Rocket Mortgage.
What is Robert Mckenzie's role at Rocket Mortgage?
Robert Mckenzie is listed as Senior Director of Programs and Revenue Operations at Rocket Mortgage.
What is Robert Mckenzie's email address?
AeroLeads has found 1 work email signal at @rockethomes.com for Robert Mckenzie at Rocket Mortgage.
What is Robert Mckenzie's phone number?
AeroLeads has found 3 phone signal(s) with area code 313, 240, 866 for Robert Mckenzie at Rocket Mortgage.
Where is Robert Mckenzie based?
Robert Mckenzie is based in Detroit Metropolitan Area, United States while working with Rocket Mortgage.
What companies has Robert Mckenzie worked for?
Robert Mckenzie has worked for Rocket Mortgage, Kpmg, Slalom, Sbi | Sales Benchmark Index, and Quicken Loans.
How can I contact Robert Mckenzie?
You can use AeroLeads to view verified contact signals for Robert Mckenzie at Rocket Mortgage, including work email, phone, and LinkedIn data when available.
What schools did Robert Mckenzie attend?
Robert Mckenzie holds M.B.A, Finance, Operations from Ucla Anderson School Of Management.
What skills is Robert Mckenzie known for?
Robert Mckenzie is listed with skills including Six Sigma, Lean Manufacturing, Process Improvement, Business Strategy, Strategy, Manufacturing, Leadership, and Business Transformation.
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