Robert Vota Email & Phone Number

Lakewood, New Jersey, United States

• Sell Corporate Partnerships and Advertising Packages
• Service accounts by providing unmatched customer service and client satisfaction
• Generate new business through prospecting and cold calling
• Responsible for activiating all aspects of marketing agreements
• Develop proof of performance for marketing partners

• Oversee all aspects of the Ticket Department
• Responsible for hiring, training, and supporting ticket sales team and box office staff
• Create and implement sales plan to achieve personal and department sales goals
• Execute new sales strategies to increase revenue through renewals, new business, and referrals
• Responsible for daily and weekly reporting to assess the progress of sales team

• Increased revenue for first time in 5 years in an effort to achieve the overall sales goal.
• Responsible for managing, supporting, motivating, and overseeing Ticket Sales Department
• Created a business plan and develop sales process
• Oversaw all CRM system functions to help improve efficiency of the sales staff to be more successful.
• Managed multiple budgets for department and compose accurate weekly and daily reports.

Lakewood

• Responsible for managing and training the Full Time Assistants in Sales and Service Techniques
• Assist in Database Management
• Manage the renewals of ticket package and group accounts
• Sell Premium Party Areas through renewals and prospecting

• Place outbound calls to a wide array of prospects selling ticket packages and group outings
• Service accounts with any questions or inquiries
• Plan and put in motion different Theme Nights assigned to me as well as those I created
• Work all home games in all different capacities

• Assigned to ticket office to handle Relocation project, which involved: o Reviewing complaints PSL holders had about their seating assignments, calling accounts that had the seating issues and complaints to set up.
• Assisted in daily operations of handling inbound calls and taking care of customers that came up to the ticket window
• Worked the ticket window on game day assisting New Meadowlands Stadium staffo Game day responsibilities: check tickets for validity, reprint misplaced or lost tickets, escort people into stadium and direct them to.

• Sold PSL’s for the New York Giants generating over $800,000 of new revenue by placing outbound calls and working different offsite and onsite events.
• Worked games to gain prospects interested in PSL’s, as well as assist them with their game day questions and an inquires current PSL holders may have.
• Handled many customer Service calls in addition to sales calls that needed to be made
• Assisted with operations for the New York Giants, which consisted of: maintaining accounts, handling contracts, placing calls to send in contracts, taking payments, and following up on account questions.

• Sold ticket packages for the New York Yankees placing outbound and receiving inbound calls. Maintained 150 calls a day while surpassing my sales goal of $1.5 million, generating over $1.8 million in revenue.
• Placed outbound ticket sales calls for The University of Virginia football finishing second in sales on campaign
• Placed outbound ticket sales calls for Southern Mississippi football and baseball, finished first in sales on both campaigns
• Placed outbound calls selling multiple packages for The Phoenix Coyotes finishing second in revenue created on campaign
• Prepared daily sales report to assist management with understanding sales attained for the organization

Made outbound ticket sales calls for a major Division I basketball program.Provided game day assistance at an interactive fan zone for children.Spent time outside of the office at grassroots marketing events.Created sponsor recap presentations and sales presentations.Researched potential sponsorship opportunities.

Ordered items for the store to keep up with sales.Check inventories to make sure items remained accessible for the customers.Assist managers in running the store, by opening and maintaining daily operations.Trained new employees to be assets to the store.

Bachelor'S, Sports Managment And Marketing

Associates, In Arts