Robert V. Sissac

Robert V. Sissac Email and Phone Number

Sales Specialist/ Customer Solutions/ Technical Solutions Analyst/Manage Solutions @ Apple
cupertino, california, united states
Robert V. Sissac's Location
San Francisco Bay Area, United States
About Robert V. Sissac

I am a true believer that TRANSPARENCY and being PRESENT is key in every aspect of our lives. I am forever evolving as a human being and loving every moment of it! I strive to affect and enrich the customer’s experience by being genuine, positive, empathetic, and supportive in the moment. I aim to turn every engagement into a long-term customer relationship. I have a proven record in consistently exceeding the customer’s expectations as measured by Apple’s Net Promoter Score.Additionally, I am an effective positive Leader, who inspires my team to deliver experiences that build customer loyalty. I lead my team to maintain peak performance, even working side by side with them. As we experience vigorous growth and constant change. I continually refocus my team on providing a quality experience for each customer. I analyze key metrics, including customer and employee feedback, and provide guidance to achieve established goals. I guide my own development in the area of sales, training, technical support, and business-focused segments. I manage solutions! Moreover, I am dedicated and reliable with dependable work ethics. I give close personal attention to the details of my work, assuring their correctness and completeness. I am experienced in handling complex situations and am able to resolve conflicts calmly and effectively by listening and analyzing before taking action. I am naturally an out-going, friendly and magnetic person who is comfortable with people from all walks of life.

Robert V. Sissac's Current Company Details
Apple

Apple

View
Sales Specialist/ Customer Solutions/ Technical Solutions Analyst/Manage Solutions
cupertino, california, united states
Website:
apple.com
Employees:
218112
Robert V. Sissac Work Experience Details
  • Apple
    Sales Specialist
    Apple Nov 2016 - Present
    Corte Madera, Ca.
    As a Specialist, I am highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only am I the first person customers meet when they enter the store, but I am also the person who guides them — advising, selling, and even setting up their new products. I perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, I stay on top of news about products and initiatives, ready to apply… Show more As a Specialist, I am highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only am I the first person customers meet when they enter the store, but I am also the person who guides them — advising, selling, and even setting up their new products. I perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, I stay on top of news about products and initiatives, ready to apply what I'm learning in customer interactions. My success is measured by team and individual productivity as well as overall store performance. Show less
  • Rmlow Enterprises, Llc
    Administrative Assistant - Part Time
    Rmlow Enterprises, Llc Jan 2016 - Jul 2016
    San Francisco, California
    Provide support to the Comptroller, required to have the ability to deal with sensitive and confidential information with discretion, a high degree of accuracy and attention to detail. Enjoy the challenge of working with a variety of situations in a deadline-driven environment, remaining proactive, resourceful and efficient. Must be knowledgeable of Microsoft Office suite, Basecamp management, Acrobat and QuickBooks with familiarity of Windows OS filename structure. Create, modify, review and… Show more Provide support to the Comptroller, required to have the ability to deal with sensitive and confidential information with discretion, a high degree of accuracy and attention to detail. Enjoy the challenge of working with a variety of situations in a deadline-driven environment, remaining proactive, resourceful and efficient. Must be knowledgeable of Microsoft Office suite, Basecamp management, Acrobat and QuickBooks with familiarity of Windows OS filename structure. Create, modify, review and name/file documents accordingly onto fileserver. Show less
  • Bi-Rite Market
    Customer Service Representative
    Bi-Rite Market May 2015 - May 2016
    3638 18Th St. San Francisco, Ca. 94110-1531
    Cashiers provide exceptional service to all guests. As the first and last point of contact for all guests, BRM cashiers assist in fulfilling our mission of creating community through food. Cashiers manage the register queue, process all sales orders, bag product, and accurately process cash, electronic tenders and merchandise returns. Cashiers also receive and resolve guest questions and complaints about products and services. Assisting in general coordination, cashiers participate in the… Show more Cashiers provide exceptional service to all guests. As the first and last point of contact for all guests, BRM cashiers assist in fulfilling our mission of creating community through food. Cashiers manage the register queue, process all sales orders, bag product, and accurately process cash, electronic tenders and merchandise returns. Cashiers also receive and resolve guest questions and complaints about products and services. Assisting in general coordination, cashiers participate in the merchandising of the FOH, flower display, and the opening and closing of the entire store. Show less
  • Rmlow Real Estate Development
    Administrative Assistant - Temp
    Rmlow Real Estate Development Nov 2014 - Feb 2015
    San Francisco Bay Area
    Provide support to the Comptroller, required to have the ability to deal with sensitive and confidential information with discretion, a high degree of accuracy and attention to detail. Enjoy the challenge of working with a variety of situations in a deadline-driven environment, remaining proactive, resourceful and efficient. Must be knowledgeable of Microsoft Office suite, Basecamp management, Acrobat and QuickBooks with familiarity of Windows OS filename structure. Create, modify, review and… Show more Provide support to the Comptroller, required to have the ability to deal with sensitive and confidential information with discretion, a high degree of accuracy and attention to detail. Enjoy the challenge of working with a variety of situations in a deadline-driven environment, remaining proactive, resourceful and efficient. Must be knowledgeable of Microsoft Office suite, Basecamp management, Acrobat and QuickBooks with familiarity of Windows OS filename structure. Create, modify, review and name/file documents accordingly onto fileserver. Show less
  • Chase
    Relationship Banker / Nmls Id: 1087524
    Chase Aug 2014 - Nov 2014
    San Francisco Bay Area
    Acquire, retain, deepen and manage relationships with the Retail customers. Generating growth in balances through the sale, marketing and promotion and referral of products, utilizing a proactive and disciplined approach. Take a lead role in creating an outstanding customer experience and helping the Branch meet sales objectives contributing to the success of the firm. Proactively meet with assigned portfolio of customers - face to face and over the phone - to discover their financial needs and… Show more Acquire, retain, deepen and manage relationships with the Retail customers. Generating growth in balances through the sale, marketing and promotion and referral of products, utilizing a proactive and disciplined approach. Take a lead role in creating an outstanding customer experience and helping the Branch meet sales objectives contributing to the success of the firm. Proactively meet with assigned portfolio of customers - face to face and over the phone - to discover their financial needs and provide product and service recommendations. Develop and cultivate my existing customer relationships. Partner with specialists (such as Loan Officers, Business Bankers, and Financial Advisors), to ensure our customers get access to experts who can help them with specialized financial needs Show less
  • Centouno Restaurant
    Assistant Manager / Lead Server
    Centouno Restaurant Dec 2013 - Apr 2014
    Oakland, Ca
    •Provide clients with professional and quality customer service; Remain updated on the menu and wine list to ensure each time that meal and wine paring recommendations are perfect and to ensure that each guests’ specific dining needs are met •Maintain a professional business relationship with Vendors and Public Relations specialist•Maintain team schedule
  • Citi
    Personal Banker 1 / Nmls #1087524 / Teller
    Citi Nov 2010 - Nov 2013
    San Francisco, Ca
    • Create and manage a sales plan delineating optimal methods for achieving sales goals through interaction with clients, prospects, internal partners, and other external contacts and through engaging in events and other marketing activities.• Leverage Citi's customer leads and other lead generation techniques (e.g., referrals, community outreach) to identify new prospects and cross-selling opportunities with current clients• Conduct outbound sales activities (e.g., phone out-reach… Show more • Create and manage a sales plan delineating optimal methods for achieving sales goals through interaction with clients, prospects, internal partners, and other external contacts and through engaging in events and other marketing activities.• Leverage Citi's customer leads and other lead generation techniques (e.g., referrals, community outreach) to identify new prospects and cross-selling opportunities with current clients• Conduct outbound sales activities (e.g., phone out-reach, community events, meetings with local businesses) to establish visibility in the community and drive business to the branch• Cultivate partnerships with segment partners (e.g. Commercial and Small Business, Home Lending, Financial Advisors, Citigold) to obtain and provide appropriately qualified referrals; meet periodically with segment partners to review goals, discuss strategies, and solicit feedback and coaching• Understand and consistently adhere to all operational controls to ensure the safety and security of client and bank assets; complete required regulatory/compliance training• Assessment of every Client’s financial goals, and monetary needs in order to tailor solutions to maximize their assets • Follow-up with clients to ensure their financial objectives are met, offering options that ensure they are satisfied and are repeat clients of Citibank• Provide clients with superior and quality customer service while performing efficient and accurate transaction processing Show less
  • Studio Concept Srl - Architecture And Interior Design Firm
    Sales/Event Coordinator
    Studio Concept Srl - Architecture And Interior Design Firm Jul 2007 - May 2010
    Rome Area, Italy
    • Foster client relationship; gather requirements for restoration and design needs • Relay information to architects for planning and design• Assist architect team with the collection, processing and managing of client specific data for special event to meet client’s specialized requirements
  • San Francisco Chronicle
    Desktop Technical Solutions Analyst
    San Francisco Chronicle Jun 2001 - Jun 2007
    San Francisco, Ca
    Consult with peers across the corporate IT organization ensuring high quality solutions are defined and deployed using current technologies and processes that meet user specific IT requirements:• Provide technical support for Windows and Apple users; plan and purchase specific platform configurations and collaborate information with teammates to realize optimal configurations for all users as well as users with very specialized Production requests• Determine and document system… Show more Consult with peers across the corporate IT organization ensuring high quality solutions are defined and deployed using current technologies and processes that meet user specific IT requirements:• Provide technical support for Windows and Apple users; plan and purchase specific platform configurations and collaborate information with teammates to realize optimal configurations for all users as well as users with very specialized Production requests• Determine and document system requirements for production-wide standardization; build and develop OS images with standard software suite to complete automated installations; implement Remote Desktop to remotely manage desktops and servers; manage user accounts and permissions, implement user requirements/restrictions on the desktop and server environments via the local accounts/Active Directory administration tool• Develop and deploy disaster recovery plan; schedule system backup/restores; troubleshoot, diagnose; define goals with team• Support the Editorial and Advertising departments with the electronic process of producing their related products utilizing the AppleTalk network, Sun Micro processing file management, RIP and Imaging systems Show less
  • Capitol Light
    Customer Service Representative
    Capitol Light May 1999 - Nov 2000
    San Francisco, Ca
    • Manage and execute quality control measures for Banana Republic account adhering to electrical and lighting specs for each store; liaison between vendors, customers, superintendent of each construction site and Capitol Light’s warehouse thus ensure on-time delivery of fixtures• Recommend alternate lighting schemes based on design requirements and product availability
  • United Airlines
    Reservations Sales And Services Representative
    United Airlines Apr 1997 - Oct 1998
    Greater Chicago Area
    Sell and promote flight schedules, services and fares to the Mileage Plus members and general airline customersMaintain customer records utilizing United’s Fast Reservation (FASRES) software
  • San Francisco Chronicle
    Pre Press Production / Imaging Systems Specialist
    San Francisco Chronicle Mar 1995 - Mar 1997
    San Francisco Bay Area
    Support the San Francisco Chronicle’s/Examiner’s Editorial and Advertising departments with the electronic process of producing their related products utilizing the AppleTalk network and the file management system; Raster Image Processor (RIP) and Industry Imaging systems to ensure a quality newspaper product for its’ readers; Project: Functional Manager - Production Redesign Project (Training)
  • Chicago Tribune Media Group
    Senior Systems Analyst - Classified Advertising Department
    Chicago Tribune Media Group Oct 1991 - Feb 1995
    Greater Chicago Area
    Develop and maintain controls to manage operations of the Tandem/SII-Classified computer systems; recommend and implement system related changes to meet departmental objectives; serve as liaison between the Classified Advertising and Production departments; Projects: Lead Manager - Classified Remote Entry Upgrade Project (SII & Ad-Star); Functional Manager - On-line Credit Card Authorization System; Advertiser Custom Logo; Classified Redesign (Your Money); Classified Auto Magazine

Robert V. Sissac Education Details

Frequently Asked Questions about Robert V. Sissac

What company does Robert V. Sissac work for?

Robert V. Sissac works for Apple

What is Robert V. Sissac's role at the current company?

Robert V. Sissac's current role is Sales Specialist/ Customer Solutions/ Technical Solutions Analyst/Manage Solutions.

What schools did Robert V. Sissac attend?

Robert V. Sissac attended Northwestern University - Kellogg School Of Management, Devry University, Apple Training Course.

Who are Robert V. Sissac's colleagues?

Robert V. Sissac's colleagues are Mohammad Faisal, Shaun Kitka, Shennilyn Hagberg, Rocco Mandaglio, Christopher Crothers, Irma Afrida, Karla Karina Pompa Marino.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.