Robert Wadas Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas

Austin, Texas Area

• Provide leadership, training and support to a team of 6 to 13 Auto Damage Adjusters.• Utilized as an Auto Damage Expert Witness in Court Cases.• Effectively manage high claim productivity while maintaining successful customer service results.• Aggressive approach with shops that has led to continual reduction in severity, avg. labor hours, avg. paint hours, and supplement frequency.• Participated and successfully managed Natural Catastrophes. • Selected and completed GEICO’s Manager Training Program.• Successfully managed a team of Auto Damage Adjusters that handled over 8,000 estimates per year that accounted for over 25 million dollars in claim payouts.

Austin, Texas Area / Phoenix, Az Area

• Efficiently estimate collision damage utilizing CCC Pathways/One.• Effectively negotiate with body shops to lower overall severity, increase repair percentage and alternative part usage.• Handled claims from start to finish including rental, total loss processing and diminished value negotiations.• Maintained a high level of customer service by being proactive in customer interactions, quick follow up, and exceeding customer expectations.• Selected to mentor new adjusters to assist in developing their customer service and adjusting skills.

Greater San Diego Area / Phoenix, Az Area

• Travel throughout the 9 western states to source, qualify, asses and hire qualified candidates.• Successfully completed The Auto Damage Hiring Process Certification.• Assisted in the development of the Auto Damage Supervisor Prep Program.• Developed and implemented a college recruitment strategy to attract graduating seniors to GEICO.• Streamlined hiring processes using technology and developed multiple interview guides for all levels of hiring including GEICO’s Management Intern Program.

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Sigma Phi Epsilon, Cal State Northridge Football Team

Master Of Arts (Ma), Organizational Leadership