Operations Advisor
West Palm Beach, Fl, Us
United Franchise Group (UFG) is the umbrella company to a successful group of the world’s largest franchise systems specializing in personalized business services including signage, embroidery and outdoor advertising. The UFG corporate headquarters, located in West Palm Beach, Fla., controls operations for approximately 200 employees in the United States, Canada, the United Kingdom, Switzerland and Australia and offers support to the remaining countries around the world.As Mid Atlantic Operations Advisor I provide franchise development for 60 Sign A Rama stores in PA/DE/NJ/MD/VA/WV. • Work directly with Franchisee’s to develop and grow their business, targeting both sales and profit.• Provide comprehensive onsite training for new, emerging and mature owners covering all aspects of business operation including design, production, customer service, sales, marketing, human resources, financial evaluations, goal setting, financial reviews, business development, POS software, and equipment operation. • Promote company led initiatives: on line sign ordering, social media integration into business’, and search engine optimization for store web sites. Assist stores in using these tools to help grow sales.• Support existing stores based on a business review and influence their efforts with the goal of overall improvement in performance and a focus on bottom line results.• Conduct regional support seminars in the marketing, operations, financial, goal setting, business development and technical areas focused on franchise location growth.• Assist in the franchise sales department, supporting trade shows and individual meetings with potential new franchisees. • Created training program for new Operations Advisors and was responsible for training and mentoring new team members.