• Work with product management to create and maintain solution roadmap• Assist other team members, scrum development teams, and enterprise architecture in developing solution delivery best practices• Be the strong liaison between Product Management and development to ensure a transparent and productive workflow environment• Work with teams to continuously improve product ownership and other agile processes• Perform risk management to minimize project risks• Provide sprint goals and tactical objectives to scrum team, and provide quick decisions to system level questions and defect triage• Work with program management to track schedule against the roadmap, and escalate risks and issues

• Created an innovative industry solution for domestic and international CDMA roaming allowing operators to connect to a hub and immediately expand their roaming footprint.• Designed and managed a roaming hub solution enabling mobile operators to rapidly expand their domestic and international footprint for LTE Data, VoLTE, and 3G Voice & SMS.• Negotiated commercial roaming agreements with U.S. and international mobile operators, including international operator groups. • Forecasted product potential by collaboration with customers and market research.• Responsible for formulating, implementing strategies and tactical plans to achieve/exceed assigned revenue goals. • Attended and presented at industry events.• Managed network interoperability solutions allowing for seamless international roaming for SS7 and IPX networks.• Worked cross-functionally with the core business (connectivity, signaling, settlement solutions, monitoring, and data roaming services) to drive continuous improvement and identify new solutions.• Collaborated with customers to define prioritized objectives, and was the content authority for the Program Backlog• Communicated the product vision to Waterfall and Agile development teams. • Managed, prioritized, and worked with the Project/Development/QA teams on new development and production support. • Worked with various software solutions including Salesforce, JIRA, Tableau, NETSCOUT, and SharePoint.

Product Management • Managed online infrastructure used globally by customers and employees. • Designed, delivered, enhanced and supported products and services in support of several key disciplines, such as: client/server applications, internet application systems, and networks. • Collaborated with internal and external customers to define and document requirements.Web Architect/Online Strategy• Prototyped internet applications to gather business requirements, maximize usability, guarantee quality of information, create sales tools, and gain customer validation.• Assisted in the process of designing new applications by researching and identifying new user experience advancements. • Managed and maintained online marketing material directed to existing customers for new products, customer notifications, and industry information.

• Designed and constructed business-to-business and business-to-consumer e-commerce sites.• Developed solutions from concept to completion.• Worked with various technologies: ASP, VBScript, Visual Basic 6.0, API, SOAP, COM, JSP, JavaScript, JAVA, XML, XSL, and SQL.• Experienced with software packages Yantra, ONYX, and Rightworks.

• Built, repaired, and provided technical support of computers and software.• Designed and installed Windows 95/98 and Windows NT networks and setup of various software packages to work on LAN networks.• Experienced with software such as Windows NT 4.0 Server & Workstation, Windows 3.1/95/98, MS DOS, Novell, Macintosh, Microsoft Access, Peachtree 2000, and File Maker Pro 4.0.• Designed and developed the website for the computer sales and service center.