Process Improvement and Standardization- Leads the creation and implementation of process improvement programs designed to improve quality of work and standardize consistency across teams.- Focus: Quality of work, speed of delivery, labor efficiency, operational execution, budgetary compliance. - Works closely with the Director and President to ensure stakeholder buy in both externally and internally.Agile Coach- Coaches management team to ensure new processes are being implemented using the most efficient agile methodologies.- Facilitate process improvement reviews focused on optimizing team performance and velocity.- Monitors implementation, utilizing change management best practices.

Business Development and Performance Management- Conduct performance reviews and provide feedback to team members to support their professional growth and contribute to overall company success. Developed and implemented customer satisfaction protocols to enhance employee communication and ensure high levels of customer satisfaction.- Led a team to streamline the guest experience by creating standardized systems for the launch of new short-term rental projects.Inventory and Material Management- Designed and implemented standardized material ordering and inventory management processes to ensure consistent performance and execution across all units. Negotiated new rental opportunities with landlords and building owners to expand business and enhance growth opportunities.- Established the purchase order process for furnishings and outfitting, ensuring compliance with budgetary constraints.

Project Planning and Management- Developed comprehensive project plans with detailed timelines, milestones, and deliverables, working with stakeholders to ensure alignment with project goals and objectives.- Facilitated collaboration among engineering, sales, and customer support teams to synchronize efforts and ensure that project activities are aligned with overall project objectives and client needs.- Conducted regular status meetings to review project progress, address any issues, and provide detailed updates to clients and senior management, ensuring transparency and effective communication.Risk Management and Budget Administration- Created and managed project budgets by estimating costs, setting financial targets, and monitoring expenditures to ensure that projects remained within budgetary constraints and met financial goals.- Tracked and reviewed project expenses, implementing cost-saving measures as needed while maintaining financial accountability and alignment with the project’s financial plan.- Identified potential risks that could impact project timelines, deliverables, or quality and developed comprehensive mitigation strategies to address and minimize these risks, ensuring project stability and continuity.- Ensured that all project deliverables adhered to established quality standards and met or exceeded client expectations by implementing rigorous quality control processes and regularly reviewing project outputs.

Project Management- Managed multiple cross-functional projects by defining objectives, strategizing implementation, delivering solutions that met business needs, and collaborating with key stakeholders.- Developed and implemented work plans and schedules, compiled resources, prioritized projects, and created status reports and dashboards for senior leadership, including the COO and Deputy COO.- Maintained accurate timelines for all projects, tracked dependencies between departments, managed scope changes and delivery dates, and communicated project status to clients.- Established collaborative relationships with team members and stakeholders, motivating the team to achieve project goals and meet deadlines.- Executed end-to-end project management, including scheduling kickoff meetings, updating project plans, tracking milestones, and providing resources and tools to team members.Resource Allocation- Assessed project needs and allocated resources, ensuring team members had the tools and support required. Monitored project performance against metrics, using data to make decisions and drive improvements. - Provided training on project management tools and best practices, enhancing team skills and performance.

Program Coordination- Coordinated logistics activities across multiple programs, ensuring alignment with organizational goals and project objectives. Developed and maintained relationships with vendors and suppliers, negotiating contracts, managing performance, and resolving issues.- Managed supply chain operations, including procurement, inventory management, and distribution, to ensure timely and cost-effective delivery. - Created and maintained detailed schedules for logistics operations, including transportation, warehousing, and delivery, ensuring efficient and timely execution.- Allocated resources, including personnel, equipment, and materials, to support logistics operations.- Identified opportunities for process improvements within logistics operations, implementing changes to enhance efficiency and reduce costs.Data Analysis and Reporting- Analyzed logistics data and prepared reports on performance metrics, inventory levels, and operational efficiency to support decision-making and strategic planning. Addressed and resolved logistical issues, including delays, shortages, and operational disruptions, to minimize the impact on program objectives. - Coordinated with internal teams and external partners to streamline logistics processes, ensuring effective communication and collaboration across all parties. Key Accomplishments- Enabled over 5,000 successful surgical procedures by managing the procurement and distribution of 6,500 surgical supplies across 20 operating rooms, achieving on-time and within budget results.- Achieved 100% material readiness by leading the tracking and receipt of $1.3 million in supplies for six specialty clinics.- Enhanced accuracy and efficiency in inventory management for $634K worth of inventory by implementing a new standardized tracking system for medical instruments and disposables across multiple departments.

Top 1% Enlisted Military Specialty Program, 1% of the 1%. - Selected to be a Ceremonial Guardsman among top 1% of sailors based on merit, character, and dedication to service. - Performed ceremonial services for high-ranking foreign dignitaries including the POTUS, Pope Francis, Master Chief Petty Officer of the Navy and other notable figures.