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As a Senior IT Executive and Consultant, I bring to the table a long and demonstrable track record of success in strategic IT planning, technical team leadership, IT process development, change management, and the design of cutting-edge technology solutions and applications.Throughout my career, I've been known as an adept problem solver able to rapidly turn around “problem” technology departments and projects -- resulting in schedules being met, improved customer satisfaction, and reduced staff/consulting costs. I pride myself on my ability to work across organizational boundaries to build teamwork and implement the processes/systems necessary for improved operational effectiveness, transparency and customer satisfaction. My areas of expertise include:Enterprise-Wide Application Development, Implementation & Management • IT Project Management Business Process Improvement • Strategic IT Planning • New Technology Evaluation & Selection • Vendor Management • IT Staff Recruitment, Mentoring & Team-Building • Budgeting • Software Development Life Cycle (SDLC) • Database & ERP System Implementation • Business Intelligence (BI) • Data Warehouse Function & Business Objects • IT Auditing, Reporting & Compliance • System Upgrades & Migrations • User Training & Technical Support To date, I've managed the technology function within a wide variety of industries and environments ranging from small, fast-paced start-ups to large, multi-site corporations -- with specific sectors including high technology, internet/e-commerce, digital imaging, medical and healthcare, maritime/transportation, and banking and financial services.Having wrapped up my most recent corporate assignment, I'm currently retired and enjoying life!
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RetiredFoss Maritime Company Sep 2017 - Present -
Director Of Information TechnologyFoss Maritime Company May 2011 - Aug 2017Reno, Nevada AreaResponsible for directing all information technology strategy, services, and infrastructure for this nationwide transportation and marine services organization—driving multiple key improvements in the areas of cybersecurity, IT governance, workflow automation, and system integration.• Restructured the IT department to increase value to the business and implement new cost controls, governance processes, and methodologies (e.g. PMO, SDLC, PMLC, ITSM, IT Steering Committee).• Drove the virtualization and migration of servers to a Cloud-based services vendor.• Initiated key Cybersecurity improvements, developing updated policies/procedures and staff training programs to meet strict government/customer requirements.• Rescued a sinking project to implement ADP HR/Payroll services across the enterprise, which had struggled to deliver against schedule and budget for several years.• Championed Agile processes and project management methods to drive continuous improvement within the company.• Invited by the parent company of Foss to participate in the development/rollout of a new IT Strategy designed to become the foundation of the company’s long-term service management strategy.• Fostered a strong service-focused department culture based on ITIL concepts that was recognized by Foss Executives for providing superior, much-improved service to the organization.• Partnered with the COO to develop a new data warehouse and series of dashboards to provide better reporting on KPI’s.• Designed and led a new strategic IT Vision for the company that included multiple new governance processes including formation of an IT Steering Committee; creation of an IT PMO; procurement of a cloud-based Project Portfolio Management system; and establishment of a Change Approval Board.
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Sr. Information Technology Manager / Consultant / Interim ExecutiveConsultant Aug 2017 - Sep 2017Reno, Nevada Area
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Director Of Application Development & SupportFederal Home Loan Bank Of Seattle Feb 2007 - Sep 2010Greater Seattle AreaResponsible for all application development and operational support (both Mainframe- and Windows-based), database administration (SQL Server and Oracle) and business intelligence/data warehouse functions (Business Objects). • Implemented several large, complex projects as part of a multi-year effort to migrate obsolete mainframe applications over to state-of-the-art Windows-based applications using a variety of purchased off-the-shelf solutions, as well as custom-developed applications. Efforts resulted in massively improved business performance.• Implemented numerous new development processes, methodologies, and toolsets to improve/mature the company’s IT capabilities (e.g. SDLC, Change Management, Build Management, SharePoint, and Visual Studio Team System).• Selected and implemented Business Objects to provide enterprise reporting, ETL processing, and business intelligence functionality throughout the Bank.• Established and implemented numerous processes and controls necessary for Sarbanes-Oxley compliance and Federal Housing Finance Agency requirements.
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Manager, Enterprise ApplicationsDavita Nov 2004 - Feb 2007Greater Seattle AreaResponsible for large application software deployments throughout the organization. This included Oracle Financials ERP, Siebel CRM, and Peoplesoft HRIS, along with Focus 2000 billing and Sovera/FileNet imaging applications. Provided Oracle database administration services to other development groups and production systems.• Organized and led the IT department through their first Sarbanes-Oxley self-assessment, acted as point of contact with KPMG in their subsequent audit, and managed follow-up remediation efforts. Recognized by both DaVita and KPMG management for my leadership and production of outstanding documentation.• Initiated and organized a project to revamp the hardware infrastructure for Oracle e-Business suite, moving from a single-tier to multi-tier environment, in order to solve performance problems and facilitate future expansion required by major acquisition. This included identifying a new low-cost vendor to execute the project.• Led a fast-track project to upgrade Oracle e-Business Suite from 11.5.4 to 11.5.10 which was completed in 3 months—and was recognized by Oracle as the fastest system upgrade project of this type, to date.• Led the implementation of an imaging system for the Accounts Payable and Payroll departments.• Implemented support policies and practices for the newly-implemented Peoplesoft application.• Implemented common request and problem management processes for applications under my control. • Planned and developed enterprise strategic plans, winning Board of Director’s approval. -
Applications Development ManagerCorbis Feb 2000 - Jul 2004Greater Seattle AreaReporting to the CIO, responsible for the development/support of the company’s financial, HR, and legal systems which included JDE OneWorld and Microsoft Axapta ERP, Onyx CRM, and HRMS Entre HRIS. Defined long-term system strategies and tactical plans for delivering solutions. Managed software vendors, negotiated software licenses and consulting contracts. Served as technology driver for large implementation projects. Held annual operating budget oversight of $2+ million.• Initiated and led a system selection effort to replace the company’s outdated financial applications that resulted in the purchase of Microsoft’s Axapta ERP and REAL Alliant royalty systems. • Organized the implementation effort for the new financial systems and oversaw a cross-functional project team.• Partnered with Human Resources to evaluate, select, and implement a new Human Resources Information System (HRIS) known as HRMS Entre.• Implemented a change request and problem management process with business areas to effectively deal with the myriad development needs given minimal development resources.• Established cross-functional team of development staff, operations staff, and help desk staff to stabilize neglected JDE OneWorld environment and improve support to business areas.• Orchestrated a software license usage analysis which resulted in $100,000 of savings per year.• Managed the Consumer Sales custom built website and Yantra SCM package. -
Managed Care Applications ManagerPremera Blue Cross 1996 - Jan 2000Greater Seattle AreaDirected a staff of 25 including team leads, systems analysts, programmers, and project managers supporting the Managed Health Care system running on Unix-based RS6000. Functional areas included Claims/Claims Entry, Membership & Billing, Finance, and Data Transfer/Interfaces. Chaired project prioritization meetings with internal business partners, developed department strategic plan, and created plans for delivering on government initiatives and operational needs of the business. Developed department budgets (over $6 million) and associated resource plans. Mentored and developed staff in the use of project management and development methods.• Turned around an out-of-control project to implement a financial system from GEAC; established workable schedule and budget, reset business customer expectations, and drove to a successful, on-time delivery. • Assumed responsibility for Managed Care applications; reorganized staff into functional teams to more effectively service various areas of the business, implemented change request and problem management processes, and improved on-call support services levels by revamping procedures and better equipping support staff.• Directed Year 2000 renovations for the Managed Care systems (no problems encountered!) -
Senior Program / Project ManagerIdx 1995 - 1996Program manager on new software development efforts. Created budgets and resource plans, conducted project reviews and executive presentations, and managed cross-functional development teams. Acted as liaison/facilitator between Client Services Managers and internal development teams to ensure the successful implementation of software at client hospitals.• Organized and orchestrated the on-time, on-budget completion of one of the largest, most difficult projects undertaken by the company to deliver a new breed of products for large physician offices. • Championed a new development process between the company founder and various development teams which utilized prototyping and rapid application development concepts to break down barriers between the teams and reduce time to market for new products.
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Technical Consultant & Systems OfficerBank Of America Dec 1989 - 1995Senior IT consultant within the bank working across various business organizations.• Completed the implementation of a Data Warehouse/EIS and managed the team responsible for on-going support and maintenance. • Led the migration from older Digital VAX technology to the latest Alpha platform which resulted in annual savings of $250,000. • Took control of a large, mismanaged, and over-budget PC LAN-based Clipper application development project, re-negotiated the budget and deadlines, energized the development team, implemented ahead of schedule and under budget, and revived customer confidence and trust.• Established an ongoing committee responsible for the creation of application development and programming standards.• Implemented an integrated computing platform for the Finance department which included the design, purchase, installation, and configuration of a Novell server for office automation and PathWorks client software for connectivity to relational data warehouse.
Bob Hoover Skills
Frequently Asked Questions about Bob Hoover
What company does Bob Hoover work for?
Bob Hoover works for Foss Maritime Company
What is Bob Hoover's role at the current company?
Bob Hoover's current role is Retired at Foss Maritime Company.
What is Bob Hoover's email address?
Bob Hoover's email address is bh****@****oss.com
What is Bob Hoover's direct phone number?
Bob Hoover's direct phone number is +120628*****
What skills is Bob Hoover known for?
Bob Hoover has skills like Sdlc, Business Intelligence, Vendor Management, Sharepoint, Business Process Improvement, Agile Methodologies, Software Documentation, Erp, Cross Functional Team Leadership, Itil, Enterprise Software, Project Management.
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Bob Hoover
Circle Pines, Mn1gmail.com -
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Bob Hoover
Dallas-Fort Worth Metroplex3igniterestaurants.com, waterloorv.com, chilis.com6 +171336XXXXX
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Bob Hoover
Procurement Consultant Specializing In Center Of Excellence (Coe) ImplementationsFolsom, Ca2appleassoc.com, apple.com3 +180393XXXXX
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Bob H.
Helping Nonprofits, Museums And Startups With Funding, Information Technology Or Business Consulting. Focused On Organizations Looking For Transformational Change.United States4gmail.com, tamgroup.com, uptimeusa.com, uptimeusa.com1 (855) 6XXXXXXX
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