Gloria.care is care coordination platform with a strong focus on hospital discharge management. It provides recovery stays & care after hospitalization for you or your loved ones, and supports families / caretakers in need of a break.

Helping out digital agencies, start-ups & scale-ups. Picking up tasks ranging from research, workshops, prototyping, UX/UI design to usertesting. Projects & References: - Sr. Design Strategist, Emakina (2021 - 2022) Supporting and guiding a 12 person strong design team on various global A-listed clients and new product launches. Reference work: KitchenAid, Philip Morris International, Nu Skin.- UX & service design for a startup in the senior living space. Been… Show more Helping out digital agencies, start-ups & scale-ups. Picking up tasks ranging from research, workshops, prototyping, UX/UI design to usertesting. Projects & References: - Sr. Design Strategist, Emakina (2021 - 2022) Supporting and guiding a 12 person strong design team on various global A-listed clients and new product launches. Reference work: KitchenAid, Philip Morris International, Nu Skin.- UX & service design for a startup in the senior living space. Been through a pivot & series A funding. Responsibility in product delivery for the first large Canadian and American clients. Sole all round design strategist, before building out the design team. (2016 - 2020)- UX & service design for a startup in the process industry. Full design of their document cloud solution. On-site user testing, setting up the design system and redesigning the cloud experience. (2019 - 2020)- UX & service design in hospitals for a joint Morrison & Apple project, USA. Designed under supervision of Apple Healthcare & the Morrison hospital catering group a full end-to-end system with iOS devices for measuring temperature & accuracy of food delivery in hospital rooms with special care towards allergies and post-surgery food requirements. (2018)- UX & Service Design for a facility management startup with Brussels Airport as main client. (2017)- UX design for Trendminer (2016 - 2017). Startup in the process industry - Acquired in 2018 by https://www.softwareag.com/- New client acquisition (Total & Luminus) + UX project work at a digital agency. (2016, Nascom) Show less

Responsible for the UX of pilots & dispatchers' mission critical software as used in the aircraft and dispatching rooms. Worked on various modules to enhance the Aviobook software suite: cabin crew briefing app, connect app, flight plan review & acceptance module, load distribution software, fuel orders, take off & landing performance calculations, other backoffice & communication platforms. Did some initial product design for the Mvp between 2010 & 2012 as client work while employed at… Show more Responsible for the UX of pilots & dispatchers' mission critical software as used in the aircraft and dispatching rooms. Worked on various modules to enhance the Aviobook software suite: cabin crew briefing app, connect app, flight plan review & acceptance module, load distribution software, fuel orders, take off & landing performance calculations, other backoffice & communication platforms. Did some initial product design for the Mvp between 2010 & 2012 as client work while employed at an agency called Nascom. Joined the aviation startup in 2014 on payroll. Worked intensively on the KLM contract requirements with a product manager, which brought in significant more other airlines as a client afterwards. Did most research & service design in and around northern Scandinavian airports due to more harsh flying conditions and edge case take-off & landing performance calculations. Airlines choose Aviobook for its user friendliness and functionality.Aviobook was acquired in 2016 by http://thalesgroup.com Show less

Personal sideproject. Designed a transformable footwear concept for leisure travel as I enjoy backpacking in my free time. Responsible for the material sourcing, product design, product development, marketing, website, branding and the crowdfunding campaign (Kickstarter) Project was featured on national Belgian TV as 1 of the 7 finalists of a reality TV format in which initial funding was secured for a prototype. Learnings, pitfalls, tips & tricks were featured afterwards in a… Show more Personal sideproject. Designed a transformable footwear concept for leisure travel as I enjoy backpacking in my free time. Responsible for the material sourcing, product design, product development, marketing, website, branding and the crowdfunding campaign (Kickstarter) Project was featured on national Belgian TV as 1 of the 7 finalists of a reality TV format in which initial funding was secured for a prototype. Learnings, pitfalls, tips & tricks were featured afterwards in a book called "Topstarter" 1 year after the show. Show less

Gathering functional requirements at clients, crafting wireframes, creating prototypes and setting up user tests. Been responsible for the user experience of a wide variety of projects ranging from simple campaign sites, to highly complex planning applications*, content sites and mobile apps.Worked with Sony on their Q&A platform and successfully trained Sony's European community managers when it was released. (Edinburgh, Scotland) Serviced various banks, telecom… Show more Gathering functional requirements at clients, crafting wireframes, creating prototypes and setting up user tests. Been responsible for the user experience of a wide variety of projects ranging from simple campaign sites, to highly complex planning applications*, content sites and mobile apps.Worked with Sony on their Q&A platform and successfully trained Sony's European community managers when it was released. (Edinburgh, Scotland) Serviced various banks, telecom operators, music festivals & car brands. E.g. Tomorrowland, Record Bank, Mobistar (now Orange), Toyota, Zoo of Antwerp, ...Contribution to Honors and Awards:Silver Mixx Award - Duyvis Hottest Bar CampaignCategory: Brand awareness*UX design for multiple parts of the Antwerp Port Information & Control System (Attached)*UX design for multiple parts of the Aviobook platform (during its startup phase) before joining this start-up full-time as UX manager. Show less

User System Interaction (aka USI)Contribution to Honors and Awards:Publication on a device for Rehabilitation of Stroke patients. (CHI 2009, Boston, USA)AUGNAVAUGNAV was an augmented reality navigation system. It leverages the camera's live feed, OCR and pattern recognition technologies, and a graphical overlay of directional feedback paired with auditory instructions to guide the user to their chosen destination. Video prototype has had over 150,000 hits on… Show more User System Interaction (aka USI)Contribution to Honors and Awards:Publication on a device for Rehabilitation of Stroke patients. (CHI 2009, Boston, USA)AUGNAVAUGNAV was an augmented reality navigation system. It leverages the camera's live feed, OCR and pattern recognition technologies, and a graphical overlay of directional feedback paired with auditory instructions to guide the user to their chosen destination. Video prototype has had over 150,000 hits on YouTube and the project has been featured in Fast Company, in an article by Kit Eaton on "Five Trailblazing Augmented Reality Navigation Apps" (2009). In addition, it was also featured in the book "Studies in Temporal Urbanism: The urbanTick Experiment" by Fabian Neuhaus (2011). Show less

USI Industrial Project - 9 month project commissioned by the TU/e on Differentiated Mobile User Experiences. Researched, designed & prototyped a set of differentiating mobile apps for Vodafone they could use to boost sales & customer retention for their OEM devices. Gesture search I coded as a prototype in actionscript for the first Nokia touch devices, and was 1 year later commissioned by Google Labs for the Android platform.

Internship - Communication and Multimedia Design.Worked for various A-listed National clients such as Center Parcs, Bongo and Dexia.- Bongo: created / handcoded an internal name voting system, added 50 possible names (free domain names) for the startup in a tool, and had the whole office vote on each name. Bongo ranked highest and finally became the name. Client: weekenddesk. - President of the state of happiness campaign (Center Parcs) - Dexia Virtual Art Gallery (3D tour… Show more Internship - Communication and Multimedia Design.Worked for various A-listed National clients such as Center Parcs, Bongo and Dexia.- Bongo: created / handcoded an internal name voting system, added 50 possible names (free domain names) for the startup in a tool, and had the whole office vote on each name. Bongo ranked highest and finally became the name. Client: weekenddesk. - President of the state of happiness campaign (Center Parcs) - Dexia Virtual Art Gallery (3D tour in Flash / Actionscript) Expertise: PHP, MySQL, HTML, CSS, Actionscript 2.0 Show less