Robert Key Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

RELEASE TRAIN ENGINEER -- October 2024-Current- Managed CLS ART Program Increments as a servant leader, facilitating program-level processes and execution, driving continuous development, managing risks, and escalating impediments. I also acted as a full-time chief scrum master.SR. SCRUM MASTER & AGILE COACH -- August 2019-Current- Led 3 BI Scrum teams (Analytics Platforms, Field Services Data, & Central Data Lake).- Protected development teams from outside distractions, impediments, or team conflicts and focused on product backlog project timelines.- Worked closely with project owners in backlog management and continuous delivery of features.- Educated and reinforced scrum methodology and agile framework to team members and stakeholders.- Served as interim Product Owner (PO) for Spotfire and Denodo platforms & assisted with FS Data and Service Data Store PO duties.- Guided team through continual Agile maturity improvement process.- Served as Scrum team's Jira Administrator.

Online faculty

✔ Simplilearn, Inc. Lead Trainer Agile Scrum Master (Online/Part-time)Services provided:✔ Agile Coaching✔ Project Management & PMO Consulting✔ PMP Training✔ Training Management✔ Executive Business Coaching

Chandler, Arizona, Us

✔ Instructed online Information Technology courses on a contract basis

San Diego, Ca, Us

✔ Developed and instructed Project Management: PMP & Agile courses

Phoenix, Az, Us

✔ Facilitated 800+ classroom/online courses in Project Management (Waterfall & Agile), High Performance Teams, Contracts & Risk Management, Estimating/Control, Earned Value Management, Change Management, Information Sys., Conflict Resolution/Negotiation, MS Office Suite, MS Project, etc.✔ Served as SME for the re-write of CPMGT/305 Project Management Capstone course for the University of Phoenix - PMI approved Project Management Certificate program.

Phoenix, Az, Us

Phoenix, Az, Us

Veldhoven, Nl

SR. SCRUM MASTER & AGILE COACH✔ Led 3 BI Scrum teams (Analytics Platforms, Field Services Data, & Central Data Lake)✔ Protected development teams from outside distractions, impediments, or team conflicts, and maintained focus on product backlog project timeline.✔ Worked closely with project owners in backlog management and continuous delivery of features.✔ Educated and reinforced scrum methodology and agile framework to team members and stakeholders✔ Served as interim Product Owner (PO) for Spotfire and Denodo platforms & assisted with FS Data and Service Data Store PO duties✔ Guided team through continual Agile maturity improvement process✔ Served as Scrum teams Jira AdministratorSr. INFRASTRUCTURE PROJECT MANAGER (03/2018 – 11/2018)✔ Led an out of state Data Center relocation project through design and planning phases with a global project team of 20+ team members and budgeted at $9+ million. ✔ Directed project tasks including application analysis & migration planning, PaaS/IaaS infrastructure - FlexPod (compute, networking, storage) builds, LAN connectivity, WAN connectivity (Fiber-Optic circuits), as well as planning for Generic and Security services and multiple vendor management✔ Directed a Rubrik replication move involving two Rubrik storage devices from planning through execution phases✔ Lead a Microsoft Azure POC (Proof of Concept) to prove the value of this cloud-based service

Dallas, Tx, Us

✔ Directed 20+ member team through all phases of Las Vegas data center infrastructure upgrade with new virtual servers/Citrix v.7.15 upgrade, Thin Client implementation, and change management processes for 220+ remote coders. ✔ Led San Diego data center disaster recovery upgrade initiative✔ Directed 10+ member team through all phases replacing 700+ PCs with HP – G4 with Windows 10 and Microsoft Office 365 - 2016. Led Project Discover phase activities to include strategy sessions and business case development✔ Directed PeopleTools 8.55.13 Upgrade Project 25+ member team through phases with minimal business disruptions. Led efforts to develop new virtual environments, testing, UAT, and planning for implementation, along with cross-project inter-dependencies.✔ Led monthly Destinations Program back office enhancements reporting for program management office.

Bellevue, Wa, Us

✔ Contributed to Blog: Everything You Need to Know About the Balanced Scorecardhttps://www.smartsheet.com/all-about-balanced-scorecard ✔ Authored Blog: 5 Stages of Creating a Successful Scrum of Scrumshttps://www.smartsheet.com/blog/5-stages-creating-successful-scrum-scrums✔ Authored Project Management eBook: Project Management Best Practices for Non-Project Managers https://www.smartsheet.com/blog/ebook-project-management-best-practices-non-project-managers

✔ Served as an Agile Coach and delivered Agile Training Plan & Agile Charter. ✔ Designed/facilitated - Scrum Overview, Scrum Team, Scrum Master, Product Owner, Agile Estimation/Metrics, Waterfall vs. Agile methodologies, etc.

San Francisco, Ca, Us

✔ Directed 6 Enterprise Cyber-security Next Generation IAM projects budgeted at $14.3M [Login Refactoring, Current State Gap Analysis, CA Directory, Oracle, Identity Minder, CA Single Sign-on (Site Minder), CA Risk Authentication (Risk Minder), CA Strong Authentication (AUTH Minder) & Axiomatics - Spring Security].✔ Organized offsite 3rd-party vendor (CA) and co-located, on-shore, and off-shore 25-member project teams in completion of CA - IAM Proof of Concept (POC) project through sprint planning/story estimation; facilitated scrum ceremonies: daily scrum meetings, business team/EPMO demos, and project retrospective. Migrated Oracle to CA IAM.

✔ Rectified an inherited troubled best-in-class tablet learning product Tablet (iOS) (budgeted at $6.5 M) application project (serving over 200,000 UOPX students and instructors) by reorganizing the 40-member on-shore/off-shore scrum team teams and agile processes through organizational restructuring, resource allocation shortages, and vendor issues.✔ Directed collaboration with Technical Support staff and level-2 escalation planning/management.✔ Led mobile application release (Phoenix Mobile v. 3.2.4, v. 3.3, and v. 3.3.1 for both iOS/Android platforms) through organizational restructuring, resource allocation shortages, and vendor issues meeting all baseline metrics.

Tempe, Arizona, Us

✔ Developed/Conducted project management training consultant for 40 Human Resources Department staff members.

New York, Ny, Us

✔ Directed the American Express “Delivery Transformation” projects for matrix management (20+ VP’s, directors, and managers). ✔ Administered and Revamped “HireVue” recruit assessment process resulting in enhanced talent evaluation for 100+ candidates.✔ Analyzed project metrics and Directed a higher level of information at the trends and management indicator level; differentiated between project and program metrics. Developed dozens of presentations for all stakeholders to C-Level executives.

Scottsdale, Az, Us

✔ Co-Directed MS Dynamics GP installation hosted on Azure and Oracle JD Edwards (AS400) decommissioning.✔ Completed interface project between MS Dynamics GP and 9 enterprise applications (with 34 interfaces).✔ Assessed customer needs/priorities communicating directly with customers which led to development of business, technical, and functional requirements documentation (BRD). Drafted BRD in support of the team.

Phoenix, Az, Us

✔ Directed two (2) COTS/SAAS solutions projects’ in support of several US Department of Education Teacher Incentive Fund Grant (combined $2.3 M effort) for Maricopa County Education Services Agency. ✔ Resolved a dispute between Vendor PM and Client representative and delivered “Assessment Project” on-time.

Cincinnati, Oh, Us

✔ Instructed Microsoft PowerPoint 2012, Human Resource Management, and Introduction to Business courses.

Phoenix, Arizona, Us

✔ Developed and trained on the PMP Exam Preparation for over 50 students with a 98% first-time pass rate✔ Established and executed a customized management/leadership competences-based training/consultation program for a 100+ employee healthcare organization, resulting in a 25% reduction in staff turnover, litigation, and 30% improvement in employee engagement and satisfaction.

London, Gb

Chicago, Illinois, Us

Mba, Global Management

Maed, Adult And Continuing Education

Graduate Certificate, Graduate Project Management Certificate

Higher Education/Higher Education Administration

Bs, Professional Aeronautics

Lean Six Sigma Green Belt