• Team restructuring across DevOps, Reporting and Analytics, ETL Systems Integration, and DBA • Cultivated and implemented diversity and inclusion. • 100% percent employee retention over 5 years • Established management layers in team leadership for technical, business acumen and communication pillars• Successfully onboarded, trained and integrated both remote and on hybrid employees• Migrated an on-site team to remote with 33% increase in productivity while enhancing quality and performance • Challenged the technology stack, platforms and drove emerging technology adoption and legacy application rewrites• Streamlined data delivery for reporting and dashboards • Established data mining for key players from the business and admin to help identify pay for performance metrics based on contracts and payor models • Drove quality and compliance processes, procedures, monitoring, and control • Introduced RPA Robotic process automation (RPA) to automate repetitive admin processes• Optimized the monthly close process encompassing Open AR, budget, employee performance and utilization, talent acquisition, and turnover • Enhanced HRIS data automation, training, recruiting, retention, benefits, rewards • Automated account provisioning of new hires, job changes and terminations • Enhanced billing, reconciliation excess of 700M/yr • HR reporting and analytics for 7,800 employees• Operational reporting for over 40,000 active patients and 1,100 programs • Mobile platform development and integration EHR• ADP integrations for the enterprise• Established data warehousing and operational data stores using cloud (SaaS) hosted healthcare data• Plan and initiate enterprise data in Azure and implement advanced analytics• Deliver quality of care outcome-based metrics and measures

A reference from Neal Bronzo, Senior Vice President and Chief Information Officer, Aramark: “I had the pleasure of having Bob on my leadership team. Bob is a highly effective leader with a reputation for implementing complex technical solutions and building close customer relationships. Bob hires outstanding employees and is skilled at growing high performing teams. Bob has a unique ability to deliver large cross-organizational initiatives while simultaneously helping to build the IT strategy. Bob is an asset to any organization and I am delighted to recommend him.” • 6,000 client contracts valued at 15 Billion, collection, offshore digitization • 4.1 Billion in procurement contracts, collection and workflow• Salesforce.com global deployment to 22 countries, in 5 languages, and 8,000 users• 325 Million in annual price increases through consumer (POS) and contract management • 80 Million in annual savings for employee time management • 100 Million in invoice automation, workflow, and Oracle Financials integration • 435 Million in supply chain savings• 60,000/mo. in asset recovery for mobile devices • ServiceNow deployment to 35,000 knowledge users and 2,000 ITIL users

• Established the corporate Application Development and Analytics department • ServiceNow implementation • document management and contract management• Custom development for OpenText eDOCS, hummingbird DocOpen - mobile web development for document management, workflow, task assignment and approvals • BPM (business process modeling) workflows, routing and approval automation• Data analytics for corporate departments, Finance, Accounting, HR, Supply chain and Legal

• Consultant for Sarbanes Oxley, section 404• Hyperion Enterprise (Oracle) SEC Reporting• Oracle financials development and system integration• Legal matter management and eBilling (billing automation)• IT customer service corporate departments lead