Robert Wood Email & Phone Number

Dallas, Tx, Us

Westlake, Texas, Us

• Led the FRB Remediation program, addressing security questions from the Federal Reserve Bank, implementing MFA, and enhancing security monitoring.• Managed the Cyber Security Data Vaulting Program, mitigating ransomware threats by developing and implementing a data vaulting solution.• Program Management of the Systems Resiliency Program, reducing go-live incidents by 30% through operational improvements in key areas.

Dallas, Texas, Us

The largest live events and experiential marketing company in the country Program ManagerProvide overall Project Portfolio oversight for all Freeman IT projects and programs in an Agile-Waterfall Hybrid environment. Work with Business and IT to quantify project value and provide leaders with the information needed to guide more than 25 million dollars in IT investment. Mentored IT Project Managers, IT Leads, and business Product Owners in project portfolio management practices.• Revised and trained a new Agile-Waterfall Hybrid Governance Process• Refined and documented a Project Initiation process and developed and delivered training and templates that focus on quantifiable business value helping leadership make better decisions.• Develop and plan the integration and configuration of existing Portfolio/Project Management and Agile tools to support project portfolio management needs and accelerate and streamline reporting.• Develop and enforce project reporting standards that reflects accurate performance based on scope, timeline, and budget. • Lead regular project review meetings with the CIO, Business Owners, and key stakeholders, providing key status and direction. • Conduct roundtables and one-on-ones with Project Managers and IT Leads to review projects and educate best practice.

Dallas, Texas, Us

Owns and operates 79 hospitals and numerous ambulatory surgery centers Senior Project Manager - IT PMODeveloped and execute project schedules, perform issue resolution, risk management, change management, and provide project status reporting in the execution of medium to large software implementation and upgrade projects. Work directly with the client, IT, and third-party vendors, to ensure that PMO standards are followed and stakeholder expectations are met. Provided executive level dashboards and report to senior management on all large IT projects weekly. • Data Interface and Exchange - Project Management of Tenet’s 8 million dollar enterprise project providing associates the ability to securely access and share patient data utilizing HL7. This program included the development of a Longitudinal Patient Record, an on-demand report allowing for secure access to a patient’s complete health record across the enterprise and with other healthcare facilities. Managed all aspects of the implementation in combination with both internal and third-party recourses.• Portal and Self Registration Implementation - Program Management of the enterprise project to allow patients the ability to register and review their heath data online and through the development of an API for use with the AppleHealth App.• Change Control Process Management – Work with internal and third-party teams to gather estimated costs and timelines for proposed new development and changes. Ensure estimates are complete and ready for presentation to the Change Control Board.• Senior Management Reporting – Develop and lead a weekly consolidated status dashboard meeting covering all inflight projects; provide the Tenet CIO, Business Owners, and other stakeholders with current status on timeline progress, issues, and risks.

Responsible for defining product features based on customer needs. Work with Development to estimate, plan, execute, and implement new products and features. Responsible for working with customers and managing implementation teams. Primary responsibility for building and maintaining customer relationships and ensuring the customer’s satisfaction through the product lifecycle.

Franklin, Tn, Us

Responsible for managing the full lifecycle and all activities required for the successful implementation of MEDHOST EDIS. Work with CHS Hospital Emergency Departments to plan, coordinate, and execute implementations. > Responsible for providing Project and Program Management from project discovery through transition to support > Work directly with Emergency Department and hospital leadership to support and manage requirements and refine ER processes> Manage implementations including: data collection, server and hardware deployment, process refinement, staff training, and go-live activities> Manage projects utilizing defined process and standardized tools and templates > Extensive experience working with hospital administration and clinical staff> Experience in charge capture and revenue maximization processes

Franklin, Tn, Us

Responsible for managing a staff of ten Program and Project Managers in the implementation of MEDHOST’s Emergency Room Information System. Work to streamline implementation processes, develop PMO best practice, and ensure that standards are followed. Work directly with strategic Customers and project teams to plan implementations and insure timely execution. As a member of the senior management team, report on Company implementation operations, drive problem solutions, and direct staff in executing management decisions.• Responsible for working with strategic customers in developing large multisite implementation plans• Provide PMO Governance and continued process enhancements supporting improvements in operational efficiency• Provide SME consulting in the implementation of EDIS systems including MEDHOST and HMS EDIS products• Oversee large software product implementations working with project teams to ensure customer satisfaction through timely, low issue, go lives

Responsible for managing the Capital One Mortgage transition from Laurel, Maryland to Plano, Texas. Work with business and IT to understand current operations and processes and formulate strategies and plans for their transition. Responsible for creating detailed project plans, schedules, and driving transition activities.

Conshohocken, Pa, Us

Responsibility for Project and Portfolio Governance for the Information Technology PMO. Manage PMO activities working directly with the CIO and other senior management establishing, implementing, and insuring that over 30 Project Managers comply with IT project governance standards.Manage Strategic Projects and Programs. Build and manage complex project schedules using MS Project and CA Clarity (NIKU). Develop and execute risk management plans, track and control budget, scope, and insure change control processes are used. Act as primary contact and first escalation point for team and customers. Provide status and negotiate with customers to insure project expectations and requirements are met.

Chantilly, Va, Us

Program and Project Manager for the Company’s Business Acquisition application, a multi-year, staged project, with a budget in excess of thirty million dollars.

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