Robert Parker Email & Phone Number

Kirkland, WA, US

Bellevue, Washington, US

Managed multiple products and teams, both internal and external, including Assess - drones for insurance as well as our core image processing.

Managed our overall customer support team to ensure a nearly 100% customer satisfaction rate. Wrote and updated documentation, including user manuals and instructional videos. Created and developed a full knowledge base and training materials.

I produced multiple marketing videos including product videos, social media clips, case studies, and others. I wrote case studies and blog articles. I edited photos, videos, and other creative content. I helped produce content for advertising campaigns and social media. I provided essential creative input to create names and generate ideas for successful.

I developed features and fixed bugs for our Atlas Flight iOS application, which creates flight plans for DJI drones and MicaSense sensors. This app integrates the DJI API as well as the APIs developed by our hardware engineers to guide autonomous robotic drones and capture multispectral data to produce a multi-layered crop health map for agricultural.

Managed the development of our iOS flight planning application, Atlas Flight. Worked with a cross-functional team of users and stakeholders from design to release and onward. Our app became one of the most popular flight planning applications for agricultural professionals around the world.

Integrated various internal systems using various programing languages, including Python, HTML5, Ruby, and shell scripts. Integrated tools like Salesforce, Stripe, Zendesk, Google Cloud Compute, Ecwid, Squarespace, Wordpress, and other popular platforms. Assisted the team with internal technical issues and testing.

Tested our sensors, integration kits, and software both in the office and out in the field as a drone pilot. Ensured that our products meet both our and our customers' high standards.

Portland, OR, US

I lead a cross-functional team to research and develop products that solve our customer's biggest problems. I played multiple roles spanning from the detailed pixel-level to the big picture, from managing the backlog and planning sprints, to researching customer problems and designing solutions, attending conferences, and demonstrating and selling our.

Portland, OR, US

Product demonstrations and presentations.Support sales with technical expertise and guidance.Capture and communicate customer product feedbackDesign and write custom solutions and workarounds for better product integration.Researching, testing and writing whitepapers.

Portland, OR, US

I worked to improve the technical support department, increasing our awareness and understanding of customer feedback, and consistently achieved 100% satisfaction in customer surveys. I created a knowledge base as well as customer forums to build our overall level of knowledge, service, and commitment to the customer.

Satellite Beach, Florida, US

Wrote a French language-learning application, "lis-moi", that aligns text to spoken word, provides a translation tool, dictionary, and ability to easily isolate and listen specific words and phrases. Written in objective-c with algorithms I invented, it quickly became a popular tool for educators around the world.

As a jazz trumpeter I've worked hard to promote myself and earn a living. The highlight of my career was touring, arranging, and recording with jazz legend Marcus Belgrave, who taught me at Wayne before hiring me to perform with him. I've won multiple awards, including soloist awards from Downbeat magazine. I've played and recorded with rock bands.

New York, US

Managed student placement in orchestra, hired additional personnel when needed, managed and resolved student concerns with orchestra, created and wrote a custom database management solution to track and manage this process including grading and placement. Worked with prestigious conductors from around the world (including Sir Colin Davis and Jean-Claude.

Sold CDs and merchandise, gave lessons online, wrote reviews and wrote maintained the website. I did not expect much from this, but it was generating substantial revenue and I was constantly receiving packages of CDs and press kits from major labels for my review. I built a steady, faithful user base and the site received over 500 visits per day.

Nanodegree, Self-Driving Car

Intro To Machine Learning (Completed)

Course Completed

Intro To Computer Science

Music, Jazz Studies

Music, Jazz Studies