Bob Stephens Email & Phone Number

Orlando, Florida, United States

Maitland, FL

• Project Management and IT Consulting Services
• 15 month University Foundation integrated CRM and Financial systems migration to SaaS solutions.
• Lead multiple integration projects over 8 months upgrading 3 applications, 2 new business processes, utilizing 10-12 staff and impacting 160+ resources directly.
• Managed CRM/DMS system upgrade project. Upgraded 12 servers and databases, 3 SSRS and reports, and integration to 2 web properties. Improved staff Client performance 40%. Impacted ~90 staff and 2M+ web clients..
• Replaced MS-CRM with integrated CRM / workflow. Created 6 workflows processes for 15 Agents and mobilizing 6 Regions across 48 states.
• Designed and directed $126,000 UCaaS Telecom systems migration and upgrade. Increased mobility and range by 100%.

Sanford, FL

• Hired and directed hybrid IT staff, supporting 10 applications, 4 databases, 2 web properties, 20+ servers, 14 departments, 4 annual events, and 160+ corporate customers.
• Enable corporate growth from 12M to 26M. Developed, tracked and controlled $3M departmental annual operating and capital budgets.
• Architected CRM/DMS solution resulting in 50% reduction in annual expenses, advancement of service offering, and enabling 25+ staff to focus on core business.
• Migrated 5 Physical and 16 virtual servers, and 3 Databases, and 2+TB of data, to AWS and Azure Cloud services, producing 99.98% availability, 50% performance increasing, enhancing security, and budget forecast.
• Managed 6-10 Agile support resources for Python-Django customer-facing CMS web properties supporting 200,000 constituents.
• Established PCI and GDPR policy, procedures, integrations, application implementation, staff security awareness, and SIEM monitoring.

Orlando, Florida Area

• Advisory and consultancy services Sales Engineering support over 4 primary office and regions across 48 states to 500+ staff
• Operations, office, financial and resource manager of Orlando site across 15 local FTEs, 5-10 offsite staff and 8-10 Information Technology Service offerings
• Lead PM, Advisory and Sales Support Engineer over ~5 concurrent client projects.

Orlando, Florida Area

• Technology management consulting startup managing technical services for 50+ SMB clients representing ~$1.4 Adjust Earnings at time of Acquisition.
• Enable business transformation through people, process and technology.
• Managing Partner, Operations Manager, Financial Director over 20+ FTEs, 50+ SMB clients, and 5-8 primary IT service offerings including PM, Staff Aug, IT Procurement, ITIL Service Desk, and best practice operating and.
• Obtained Microsoft and Cisco Premier Security and Unified Communications Partnerships increasing market awareness and expanding profit margins by > 10%.

Mis, Computer Sciences

Bachelor Of Science, Mathematics - Computer Science

Aa, Mathematics