Robert Wu Email & Phone Number

Sydney, New South Wales, Australia

• Processing of property exchanges - sales advice • Database administration and social media marketing • Answering phone calls and assisting with client enquiries• Organise meeting and appointments for sales agent and clients• Produce property marketing material via Canva, Agentbox and Campaigntrack• Coordination of sales campaigns in collaboration with the marketing team and Realhub• High-quality day-to-day administrative responsibilities to support the Agent and team• Preparing market appraisals, marketing quotes, agency agreements and administration of new listings• Managing administration, preparation, and co-ordination of all properties listed for sale throughout the entire process including clients, suppliers, and vendor management Training:• Agentbox• Outlook• Campaigntrack• RP Data• Pricefinder• Realtair• Canva

North Ryde, New South Wales, Australia

• Assist the Directors -Jason Segon and James Sarzano• Distribution of letters • Social media marketing• Team administration duties; including marketing, data entry & reports• Buyer work – calling buyers who attended the open homes for feedback• Client relationship management – nurturing the current campaign contacts• Related sales administration/marketing tasks as required - design, data entry, reports.• Providing the team with high-quality sales & administrative support including marketing, data entry and reports • Attend and assist with onsite auctions, listing appointments, open homes, building & pest, private and photography appointmentsTraining:• Agentbox• Outlook• Campaigntrack• RP Data• Pricefinder• Docusign• Tom Panos - Real Estate Gym• Real Estate Agent Licence - Class 2

Fairfield Heights

• Proofing sales advices• Social media marketing • Updating online listings, sales board and window displays• Organising property compliance and weekly open home times • Correspondence with solicitors, account managers, suppliers and vendors • Preparing property and agent marketing - Signboards, brochures, DL cards• Requesting and preparing property contracts, open home packs & auction boxes• Reception support - opening & closing office, answering phones and front of desk• Data and CRM management - entry and cleansing data, sending weekly EDM's, merging contacts, auction reminders• Setting up new listings - Uploading onto CRM, preparing the sales folders, requesting property contracts and GIPPA, and relevant documentsTraining:• Eagle• Outlook• RP Data• Docusign• Real Estate Agent Licence - Class 2

Sydney, New South Wales, Australia

• Projects division • Report directly to the Co-Founder & Executive Director - Steven Chen• Conduct in-house Agentbox training• Ensure listing checklists are completed and listings are compliant• Data and CRM management - entry and updating data, sending weekly EDM's • Printing, digital and hard-copy filling, scanning and database management• Provide full assistant support to the Projects sales team - 13 experienced sales agents• Assist in updating the project sales status, marketing collateral (interactive map) and pricelist/sales schedule• Build and maintain relationships with account managers, creative agencies, photographers, printing suppliers • Invoicing the vendor for marketing expenses incurred and/or to be reimbursed by various clients• Coordinate, liase and organise with creative and media buying agencies to deliver project marketing collateral and vendor reporting• Assisting in the set-up of new staff - Staff induction and training, photography, email, upload to website, organising new accounts• Management of marketing campaigns including ordering of services and coordination of general marketing initiatives - marketing material (signboards, DL cards, brochures, online listings) • Liaise with creative agencies, agents, vendors, photographer and floorplan provider to organise all marketing material required, ensure proofs are received, approved and submitted before deadline.• Preparation of agency agreements, marketing quotes, weekly vendor reports, listing presentations and marketing proposals, sales advices, requesting contracts from solicitors and settlement information from vendors, exchanging properties as sold on the CRMTraining:• Agentbox• DocuSign• Realtair• RP Data• Photopea• Realty Assist• Adobe Acrobat DC• Real Estate Agent Licence - Class 2

Epping, New South Wales, Australia

• Reception relief • Stock kitchen supplies• Organising auction bookings• Taking in and out office flags• Office cleanliness and presentation • Sending weekly sales and rental newsletters• Co-ordinate property marketing campaigns• Meeting daily and weekly marketing deadlines• Filing, photocopying, scanning of documentation• Making all sales properties live on all website portals• Maintain key register for incoming and outgoing keys• Assist agents with any marketing enquiries and/or issues• Responsible for the marketing to the Principal/s and office• Book, manage and organise pagination in ad print advertising• Manage delivery time, quality standard and client expectations • Design weekly double A2 windows displays on Adobe InDesign• Process new information into the internal client database (MyDesktop)• Handling phone/email enquiry and directing to the appropriate person• Open front office at the beginning of the day and close at the end of day• Coordinate social media content and administration across social platforms• Working within a team - 8+ experienced sales agents and property managers• Preparing new sales files, sales advices, checking compliances, requesting and organising property contracts• Organise and prepare office and property marketing; stationary, email signatures, window displays, promotional material, DL envelopes, A4 letterhead, square brochures, signboards. Training: • Printforce• Homepass• REA Admin • MyDesktop• Google Excel • BrandCentral• Domain Admin• Microsoft Publisher• Certificate of Registration• Adobe InDesign (Basic)• REST Professional (Basic)• Adobe Photoshop (Basic)• Real Estate Licence (NSW)• Ray White - Administration Training (Basic)• Certificate IV in Property Services (Real Estate)

Sydney, Australia

• Order & stock office supplies• Building & distributing the EDM database • Attend to emails and phone correspondence • Book photography appointments on a daily basis• Process new information into the internal client database• Liaison with editors to organise amendments of photography• Social media marketing - Facebook, Instagram, Youtube and Vimeo• Schedule photography appointments across NSW and QLD and place orders as per clients requirements • Data entry, stock kitchen supplies, office cleanliness and presentation, filing, photocopying, scanning of documentation.• Coordinate all aspects of daily office operations; periodic printing, weekly banking, post mail distribution, petty cash reconciliation & arranging birthday cakes (delicious!)Training:• MailchimpProjects:• Surroundpix Annual Staff Training (2015)• Surroundpix Christmas Party (2015)

Sydney, Australia

• Co-ordination of band bookings• Venue booking, liaison and inspections• Briefing and organising artwork for the event• Manage social media accounts - Facebook and Twitter• Attended events regularly and assisted in overall coordination and production• Arrange suitable shows, set times and communicate across stakeholders (Graphic Designer, the Venue, Bands and the media).Venues:• Martini Café• Newtown Hotel• Brighton Up Bar• Hustle & Flow Bar• Oxford Art FactoryClients: • Hills Shire Council • Pine Street Creative Arts Centre (City of Sydney)• Hills Community AidProjects: • Sydney Hills Youth Awards (2010)• smARtarts Festival (2010)• Ignite the Town (2010)• smARtarts Festival (2009)

Diploma, Tafe Nsw Western Sydney Institute

• Address customer needs • Analyse consumer behaviour for specific markets • Conduct market research • Analyse and present research.

Bachelor, Jmc Academy

• Entertainment Since 1945 • Professional Communication • Introduction to Entertainment Business Principles • Entertainment Marketing •.

Certificate Iv, Property Services (Real Estate)

• Develop teams and individuals • Maintain business records • Manage small business finances • Act as a buyers agent • Appraise property •.

Certificate Ii, Castle Hill High School

Australian College Of Business & Training

• Work in the real estate industry • Communicate with clients as part of agency operations • Identify legal and ethical requirements.

Secondary Education, Castle Hill High School