I have found that nothing satisfies me more than meeting new people, developing new relationships, solving problems, and contributing to the growth of businesses. With 5+ years of professional experience, I thrive in communicating company needs and tackling gaps in the company's operations.I have always been obsessed with customer service and throughout my career that has not changed. Being an Operations Manager and working closely with C-suite executives, I have worn many different hats. - I established and maintained a cross-functional reporting system, and consolidated data input from various systems to reflect sales, HR, and financial key metrics. - I developed a comprehensive training program for new hires, reducing onboarding time by 30%.- I built sales teams from the ground up, crafting the entire sales cycle and client list.- Resolved client loss issues through the introduction of new tools resulting in a 10% reduction of client loss.Change management, strategically fixing problems, and fueling growth within the team and company are what an Operations Manager does. The strongest organizations are those in which employees feel connected in which I can make sure not only are employees connected, but everything is running smoothly.