Robert Yerkes work email
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Robert Yerkes personal email
Technology professional who takes pride in creating innovative solutions to complex problems, with a love of learning and sharing knowledge. Highly adaptable and skilled at rapidly adjusting to new challenges. Experienced with leading teams through strategic initiatives. Recognized for delivering “above and beyond” customer service.
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Manager, Systems ConfigurationRateReston, Va, Us
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Lead Encompass AdministratorGuaranteed Rate Mar 2022 - PresentChicago, Il, Us• Lead QC of admin work and make recommendations to promote extensibility and reduce performance hits• Disseminate team goals and best practices to other admins• Build relationships cross-platform and function as a subject matter expert in larger project discussions -
Senior Encompass AdministratorGuaranteed Rate Mar 2020 - Mar 2022Chicago, Il, Us• Provided technical direction and support in the development of processes and workflows in Encompass• Served as team lead for all Compliance and Secondary projects & requests, as well as the build and implementation of multiple multi-tenant Encompass environments• Designed and configured system customizations including milestone workflows, loan templates, business rules, personas, dynamic data management (DDM), and custom input screens• Managed the support desk and provided solutions for internal support issues in a timely manner
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Senior Encompass Administrator, Project Manager - Robotic Process AutomationPenfed Credit Union Jan 2019 - Mar 2020Mclean, Virginia, Us• Served as project manager for the Mortgage IT department’s Robotic Process Automation (RPA) development team and managed vendor relationships• Served as team lead for the build and implementation of Encompass TPO Connect• Facilitated group UAT sessions with department managers and their teams• Assisted and trained junior admins and other team members -
It Business AnalystU.S. Department Of Veterans Affairs Nov 2018 - Dec 2018Washington, Dc, Us -
Encompass Administrator, Senior Business Systems AnalystGeorge Mason Mortgage, Llc Nov 2016 - Oct 2018Fairfax, Virginia, Us• Served as team lead for the build and implementation of Encompass Consumer Connect• Managed vendor relationships• Documented and disseminated information regarding system enhancements and new releases to stakeholders• Created and maintained all training documentation, including videos, user guides, and conducted both in-person and virtual training sessions -
Business Systems AnalystGeorge Mason Mortgage, Llc Jun 2015 - Nov 2016Fairfax, Virginia, Us• Increased application efficiency and performance by reviewing current procedures, researching system capabilities, and identifying impediments• Identified business and functional requirements by working with business leaders and end-users, and lead the collection, analysis, documentation, and coordination of those requirements• Provided solutions for internal support issues in a timely manner by troubleshooting with end-users and escalated to external vendors as needed
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Documentation SpecialistGeorge Mason Mortgage, Llc Apr 2015 - Jun 2015Fairfax, Virginia, Us• Developed training materials and conducted individual and group training sessions
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Program CoordinatorJefferson Awards Foundation Dec 2014 - Apr 2015New York, Ny, Us -
Executive Administrative AssistantKt&D Inc. Sep 2014 - Dec 2014Us
Robert Yerkes Skills
Robert Yerkes Education Details
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University Of DelawareEnglish
Frequently Asked Questions about Robert Yerkes
What company does Robert Yerkes work for?
Robert Yerkes works for Rate
What is Robert Yerkes's role at the current company?
Robert Yerkes's current role is Manager, Systems Configuration.
What is Robert Yerkes's email address?
Robert Yerkes's email address is ry****@****llc.com
What schools did Robert Yerkes attend?
Robert Yerkes attended University Of Delaware.
What are some of Robert Yerkes's interests?
Robert Yerkes has interest in Health.
What skills is Robert Yerkes known for?
Robert Yerkes has skills like Microsoft Office, Social Media, Public Speaking, Social Networking, Creative Writing, Advertising, Business Analysis, Technical Writing, Copy Editing, Copywriting, Leadership, Marketing.
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