Robert Y. Email & Phone Number

Palm Springs, Ca

Help manage and troubleshoot issues and struggles post implementation for Payroll & Human Resources.

Sacramento, California, United States

2022-09 - 2023-09 SR. DIRECTOR, HUMAN RESOURCESUnfold Bio, Inc., Sacramento, CA• Prepared new hire letters, employee contracts, and corporate policies.• Completed an in-depth review and revamped the employee handbook to include missing regulations specific to different states & cities.• Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.• Updated HR database with new employee information, changes in benefits, and other details.• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.• Evaluated and implemented a new HR & Payroll system along with new health benefits to an annual savings of $100k which allowed Unfold to pay for employee and dependent benefits 100%.• Answered employee inquiries regarding health benefits and 401k options.• Led development of business operation processes and policies.• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.• Addressed employee conflicts with appropriate urgency, following all corporate procedures.• Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.• Met with department supervisors and provided staff support to attain organizational goals.• Drove strategic improvements to enhance operational and organizational efficiencies.

San Francisco Bay Area

With 10+ years of managing and implementing HRIS systems, I bring a wealth of knowledge and experience working withmany of the top HRIS vendor companies in today's market.• Implemented and administered Ceridian Dayforce.• Primary point of contact for HRIS modules in Dayforce along with training of staff and managers.• Implemented and then administered Ceridian Dayforce with the core HR modules in 3.5 months while managing a team of 7.• Configured and rolled out Performance Management and Compensation reviews for a global company with a 95% completion rate within the review window.• Developed and rolled out a new employee onboarding system along with directing new hire orientations.

Walnut Creek, California

• Provide high-quality HRIS Implementation consulting services for many different HRIS systems including but not limited to Ceridian Dayforce, ADP WorkforceNow, Paylocity, and Bamboo HR.• Required to be proactive, forward-thinking, and anticipate client needs in many different settings and disciplines• Staying up-to-date on new and emerging HR trends within the industry and sharing best practices with clients and our internal team• Following a systematic approach and project management on technology implementation and/or integrations.• I respond to clients’ needs in a timely manner and advise of other BPM services that may be appropriate.• Having the flexibility to work with both US-based and global clients to assist with either transition from a PEO or implementation of a full HRIS including payroll, timekeeping, performance management, and compensation.• Provide full HRIS support for clients on an ongoing basis when their resources are not available.

Oakland, Ca

• Managed the migration of ADP Workforce Now from v.2 to v.12 and Enterprise eTIME v.2 to v.6 along with all consolidation and data cleanup and coordinating with payroll for any and all data issues• Implemented and administered Ceridian Dayforce core modules including HR, Payroll, Benefits & Entitlements.• Automate the process of Benefits elections from paper to full electronic version done directly in the employee Self-Serve portal. • Oversight of HR Operations including all Benefits invoicing and reconciliation• Setup the process to issue “pay cards” for staff members as another option for receiving bi-weekly pay thus eliminating the need for paper checks going forward.• Analyze the effectiveness of all human resources areas and drive quality improvement efforts to enhance the efficiency of key HR functions.• Oversee the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization. • Problem-solve issues of moderate complexity related to general HR questions or requests in a manner that maintains good working relationships and strengthens the credibility and value of the department. • Responsible for hiring, training, and evaluating the operations staff members with functions in HR Administration.• Develop impactful communications, using multiple formats and venues, to improve La Clínica’s brand among our current and future workforce.• Drive communication strategy for the department in all its communications, including Job Descriptions, Memos, Presentations, and Websites. • Craft templates and drafts for communication needs related to compensation, benefits, policy changes, etc.• Annual review and update of existing HR Policies & Procedures along with the drafting of new policies for Board approval

Oakland, Ca

• Supervised and served as an internal lead within the Human Resources Department, facilitating the adoption of best practices and trouble-shooting workflow issues within the department. • Was the go-to person for HR Staff members, supporting problem-solving in issues related to general HR questions or requests in a manner that maintains good working relationships and builds credibility with staff and managers throughout the organization. • Led efforts to ensure consistency between organizational practices and employment related policies and laws. • Prepare and deliver internal communications, including letters, memos, and website content regarding HR matters. • Handled escalated issues and concerns to ensure quick, equitable, courteous resolution. • Oversaw the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.• Ensure integrity of data systems and optimize existing modules such as Leaves, Learning, Onboarding, Applicant Tracking, and Performance Management systems.• Helped drive the development of key workforce metric reports to management by working directly with all HR subgroups including Payroll, Benefits, Recruiting and Talent Development in designing new or modifying existing reports in ADP and Silkroad.• Maintained ongoing knowledge and communicated new and existing system functionality with all stakeholders • Provide user training and procedure documentation.• Manage multiple projects in the Human Resources area to improve systems and service delivery. • Serve as a direct contributor in developing Job Analysis and Compensation reports.

Santa Fe, New Mexico Area

• Ensures operational procedures comply with federal, state, local and JCAHO and Medicare guidelines and regulations.• Assists with desktop support and training for all branch employees.• Work closely with customer service teams and multiple patient insurances including Medicare, Presbyterian Health, Blue Cross Blue Shield, Lovelace and State Medicaid programs.• Ensures the effective operation and management of all functional areas of the branch such as customer service, accounts receivable, clinical and distribution.• Responsible for complete branch profit and loss along with assisting senior management in the development and preparation and execution of the branch’s annual budget.• Implements and maintains office procedures and controls in government and company compliance policies.• Responsible for hiring, coaching, performance appraisal and disciplining of subordinate staff.• Ensures project deadlines and performance standards are established and met.• Creates an environment of excellence in serving customers.

San Leandro, Ca

• Responsible for all office operations. • First line contact with all vendors and new clients an d coordinate consults and customer projects. • Designed, implemented & maintained client websites. • Implemented and maintained customer tracking database. • Designed and created customer task database for individual clients. • Partner with clients as their virtual assistant to manage their day-to-day lives. • Create and implement processes and procedures to increase efficiency.Consultant – Santa Fe Greenhouses/High Country Gardens• Support client website for ecommerce and retail location sites.• Responsible for email marketing for two retail sites with multiple mailings per week.• Collaborate with department heads to determine weekly sales & promotions based on current and past sales utilizing internal sales software and Google analytics.• Administer, analyze and maintain Google Analytics for three websites.• Interact with customers on sales, issues and problem resolutions.• IT desktop support for 30+ users.• Provide training and creation of training materials for customer and desktop applications.• Create and maintain Corporate Word Press Blog.

South San Francisco, Ca

• Supported the Director of Information Technology. • Managed the IT department budget including but not limited to labor and operations.• First line helpdesk support for all city employees. • Assisted with and maintained IT Budget of over 1mil. dollars and reported on all expenses.• Led implementation team for the GIS system (Geographical Information System). • Collaborated with Engineering to convert CAD data for the city to usable GIS data. • Project manager for the city’s Internet team when converting to a new Internet/Intranet site. Responsible for ongoing management of the city’s Internet site.• Collaborated with website vendor to maintain and troubleshoot issues that arise.• Coordinated all patches and upgrades to the City's Internet.• Provided Internet CSM training of all departments.• Coordinated all technology purchases for the city and maintain records and accounting.• Managed all IT issues and needs for City Council members and Mayor.• Partnered with system admin and IT Techs to upgrade and manage police department issues.

San Francisco Bay Area

• Managed Executive Compensation plans, including implementation of annual and long-term variable pay plans.• Prepared compensation analysis and recommendations for annual compensation review of the CHW system CEO, to be presented to the CHW Board of Directors. • Managed the corporate office compensation plan, including design, implementation and communication. • Provided classification and base salary recommendation for all executive positions. • Contributed to the continual improvement of CHW compensation procedures, policies and programs, including base, variable and deferred compensation. • Supported the VP of Compensation in design, development and communication of new compensation programs. • Participated in compensation surveys with outside vendors. HR Data Analyst • Experienced in leveraging resources, interpreting data and interacting with all levels of management.• Conducted presentations to interpret complex data analysis and detail how data requirements and documentation efforts support affirmative action.• Provided technical and analytical support for CHW’s Affirmative Action and Diversity programs.• Provided data/analytical support for the HR staff as well as data support for affirmative action audits. • Partnered with all CHW facilities in two states to manage, submit, and implement their affirmative action plan. • Produced ad-hoc reports & analyses such as trends, graphs, impact ratio analyses and business-focused data arrays. • Communicated to management the affirmative action program objectives and goals. • Anticipated modifications to the Affirmative Action plans to keep current with federal regulations and potential programs impacts on the business.

Oakland, Ca

• Creation and maintenance of network accounts, hardware and software installation and login issues that occurred.• Collaborated with employees to develop a hands-on training program for all MS Office applications. • Installation and setup of Lotus Notes desktops for employees.• Developed Workers' Compensation reporting application, in Lotus Notes, saving Kaiser $81 million the first year of implementation.• Developed and maintained multiple Lotus Notes databases and acted as a troubleshooter between the end-user and the technical supervisors that administer and maintain the Lotus Notes servers. • Troubleshoot communications and other technical problems between users’ desktops and Notes servers. • Responsible for tracking the daily backup of department servers & solved technical problems when tape backup failed. • Compiled, analyzed and presented surveys and reports varying from employee satisfaction surveys to time card errors and direct deposit campaigns. • Oversaw daily office operations for the Human Resources department headquarters for California. • Responsible for all A/P & A/R, office equipment and negotiation of contracts with vendors for the state HR department.