Robert J. Zachrich

Robert J. Zachrich Email and Phone Number

Enterprise Supplier Management - Property Claims Line of Business - Central Mutual Insurance Company @ Central Mutual Insurance Co
knoxville, tennessee, united states
Robert J. Zachrich's Location
Marysville, Ohio, United States, United States
Robert J. Zachrich's Contact Details

Robert J. Zachrich personal email

n/a
About Robert J. Zachrich

Energetic insurance professional with extensive background in both Personal Lines and Property Claims. Proven track record of successfully managing people, vendors and projects. Highly experienced in all aspects of residential underwriting and claims, including commercial lines and farm. Xactimate Level 1 Certified.

Robert J. Zachrich's Current Company Details
Central Mutual Insurance Co

Central Mutual Insurance Co

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Enterprise Supplier Management - Property Claims Line of Business - Central Mutual Insurance Company
knoxville, tennessee, united states
Employees:
76
Robert J. Zachrich Work Experience Details
  • Central Mutual Insurance Co
    Enterprise Supplier Management
    Central Mutual Insurance Co Mar 2022 - Present
    Dublin, Ohio, United States
    -Vet new third party vendors as presented from supported business unit, to ensure that Central is utilizing the most optimal partners in support of its stated mission-Coordinate third party vendor risk assessments between the business unit, Legal, IT, and Accounting, ensuring that our customer and corporate data are secure - Coordinate contractual interests of vendors, business unit, IT, Legal, and Accounting, including contractual fee schedules and service level agreements (SLA) to draft a Win Win contract forging solid partnerships- Onboard new vendors and off board terminated vendors according to the Terms stated in the contract to ensure that contractual obligations are all met - Assist new vendors and existing vendors with new products or services and the business unit with implementation of purchased products and services to ensure that Central is optimizing all contractual products or services- Conduct billing audits to ensure adherence with agreed fee schedules, keeping expenses in line- Address vendor service issues as presented by business unit and bring about a resolution that adheres to the agreed SLA with a resolution that serves the interests of all parties involved
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  • State Auto Insurance
    Farm & Ranch Care Professional Senior
    State Auto Insurance Nov 2016 - Mar 2022
    Columbus, Ohio Area
    - Negotiate and settle Multi-Line Farm & Ranch Claim across 21 states
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  • Hastings Mutual Insurance Company
    Senior Property Claims Representative
    Hastings Mutual Insurance Company Mar 2011 - Nov 2016
    London, Ohio
    - Negotiated and settled large first-party property claims.- Member of Catastrophe Claims team, encompassing multiple states
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  • Grange Insurance
    Loss Control Manager
    Grange Insurance Nov 1999 - Jan 2011
    - Hired and trained Personal Lines Loss Control personnel, including interviewing, hiring and developing a staff of 9 field inspectors in 2 states.- Managed the flow of over 80,000 home inspections per year. At the end of 2009 Grange inspections had an average of 24.7 days to close, exceeding the industry-recognized acceptable standard of 30. Renegotiated Grange’s vendor contracts, reducing the cost per inspection by $5.00 each, with free inspections over 45 days old. Achieved total savings in 2009 of $100K.- Conducted Quality Assurance reviews on vendor and staff-completed inspections.- Composed and managed a budget in excess of $2.5M. Budget variances for the past 10 years ranged from 95% to 105%.- Trained agents and underwriters in the art of home inspection, providing both groups with a common platform from which dispute resolutions in the underwriting process could be quickly and equitably settled.- Conducted contract negotiations with vendors, and successfully implemented new products into the Grange policy processing system.- Managed assigned projects in support of department and corporate goals. Led a project team that implemented Myriad’s Risk Manager “cradle to grave” inspection workflow system, which resulted in automatic inspection ordering, vendor / inspector routing, return underwriter routing, and final electronic permanent storage.­ Key member of a project team focused on the implementation of ISO’s LOCATION Public Protection Class (PPC) product into Grange’s flow process, which allowed each policy’s public protection classification to be updated automatically at renewal. Key member of a project team that implemented Xactware’s 360Value product into Grange’s agent upload system. This project permitted the transfer / automatic flow of information from 360Value to the agent upload system, to Main Frame, and finally, to Myriad’s Risk Manager. Ensured greater consistency within the entire property workflow process.
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  • Grange Insurance
    Property Claims Supervisor
    Grange Insurance Sep 1998 - Nov 1999
    - Managed a staff of seven claims representatives, both on and off site.- Assisted the branch manager in composing and managing the claims branch budget, which included facilities.- Hired and trained new claims representatives and associate claims representatives.- Negotiated and settled insured, agent, contractor, body shop and Department of Insurance complaints.- Participated in planning and executing the 1998 Claims Branch Reengineering project, which involved aligning and training both new and existing associates to better support Claims initiatives
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  • Grange Insurance
    Property Claims Specialists
    Grange Insurance Feb 1997 - Sep 1998
    - Negotiated and settled large first-party property claims.- Member of Catastrophe Claims team, encompassing multiple states
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  • Grange Insurance
    Multi-Lines Claims Adjuster
    Grange Insurance Jun 1995 - Feb 1997
    - Negotiated and settled bodily injury, property and auto material damage claims.
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  • Ohio Mutual Insurance Group
    Multi-Lines Claims Adjuster
    Ohio Mutual Insurance Group Feb 1988 - Jun 1995
    - Negotiated and settled bodily injury, property and auto material damage claims.- Substitute Claims Examiner.
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Robert J. Zachrich Skills

Insurance Claim Property And Casualty Insurance Claims Management Underwriting Risk Management General Insurance Property Damage Legal Liability Customer Service Liability Subrogation Property Claims Team Building Analysis Casualty Budgets Inland Marine Strategic Planning Negotiation Microsoft Excel Microsoft Office Public Speaking Supervisory Skills Team Leadership Customer Satisfaction Coaching System Administration Claims Problem Solving Customer Relations Budgeting Excel Word Compliance Powerpoint Change Management Documentation Writing Social Media Operations Management General Liability Pricing Fundraising Marketing Strategy Mentoring Administration Employee Relations Product Management Xactimate Level 1 Certified

Robert J. Zachrich Education Details

Frequently Asked Questions about Robert J. Zachrich

What company does Robert J. Zachrich work for?

Robert J. Zachrich works for Central Mutual Insurance Co

What is Robert J. Zachrich's role at the current company?

Robert J. Zachrich's current role is Enterprise Supplier Management - Property Claims Line of Business - Central Mutual Insurance Company.

What is Robert J. Zachrich's email address?

Robert J. Zachrich's email address is ro****@****uto.com

What schools did Robert J. Zachrich attend?

Robert J. Zachrich attended Urbana University.

What skills is Robert J. Zachrich known for?

Robert J. Zachrich has skills like Insurance, Claim, Property And Casualty Insurance, Claims Management, Underwriting, Risk Management, General Insurance, Property Damage, Legal Liability, Customer Service, Liability, Subrogation.

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