James Robey Email & Phone Number

Virginia, United States

Manage daily workflow of operations department for a small data security firm, leading team of 25+ to increase revenue through improved processes, increased productivity, and streamlined communication.· Liaise with internal and external stakeholders to effectively allocate resources and identify and resolve bottlenecks, improving client relations and helping to ensure expectations are met and often exceeded.· Review clients’ security data to ensure accuracy.· Consult with Product Managers on development and support.· Collaborate cross-functionally to ensure compliance and continuity of operations.· Known as a reliable and adaptive leader who seeks out solutions that positively impact bottom-line results.

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

Virginia

• Liaison between government and contractors to ensure quality of work and a thorough understanding of requirements. • Work closely with and develop strong relationships with Business Owner, Product Owners, IV&V, and other entities throughout the project lifecycle to ensure continuity throughout project.• Develop, design and implement testing strategies and tools that align with customer mission. • Capture pertinent information with regard to system requirements and report them to customer on a daily/weekly/monthly basis. • Analyze system requirements and concept of operations documents, acquisition plans, and system requirements to develop evaluation and test plans, prepare for and conduct data collection and analysis, and report status and results.• Responsive to mission changes and support program risk; develop mitigation and contingency strategies with recommended course of action for each risk; and monitor and re-evaluate risks.

Alexandria, Va

• Selected to join Cargo Systems Program Directorate (CSPD) contract to fill critical skill gap and mend tenuous relationships with client. • Contract was scheduled to end July 2015, however, due to ability to quickly gain trust of PM, Tech Lead and COR, contract was extended and Engility was awarded additional headcount.• Provide operational test and evaluation support (OT&E) and expertise to Agile Teams composed of OT&E, development contractors, and government staff.• Review technical documents needed for test performance, assist with development strategy, and provide documented comments.• Assist Operational Test and Evaluation Team on complex Agile software migration that is automating multiple manual processes.• Support operational planning, test requirements, and scheduling operation test events. Analyze and review test data for draft and/or final reports.• Analyze system requirements and concept of operations documents, acquisition plans, and system requirements to develop evaluation and test plans, prepare for and conduct data collection and analysis, and report status and results.• Support development of government test and evaluation documentation e.g., Test & Evaluation (T&E) Strategy, Test & Evaluation Master Plan, Event Test Plans, Test Readiness Assessments, and T&E Reports.

Chantilly, Va

• Hand picked to be member of on-site team for first TESS IT OT&E effort.• As Site Lead for challenging Behavioral Detection and Analysis (BDA) testing effort, led test teams and efforts throughout the United States. • Provided technical and engineering support to all phases of OT&E including requirements analysis, test event design and planning, and test tool and data collection automation requirements development. • Provided time sensitive test reports to project and test lead, despite challenging environment and evolving requirements.• Trained all new personnel on strict TSA standards, ensuring consistent and accurate approach to operational testing.• Recognized by leadership for developing positive relationship with customer that helped to establish team as reliable resources who could be trusted to execute mission to customer’s satisfaction.• Collaborated with key stakeholders to collect data and coordinate data metrics and analytics. Provided daily status report for Project Lead and key customer stakeholders.• Developed test plans and procedures. Experience with end-to-end functional tests and regression tests.

Manassas, Va

• Managed daily operations in the production lab. Scheduled and monitored workflow.• Implemented and provided training on computer-enabled learning environments.• Collaborated with various departments, e.g. suppliers, managers, as needed.• Acted as an SME on the selection and maintenance of equipment; created and customized components for laptops and other peripheral devices. • Served as a liaison between senior management and IT vendors. Researched and maintained the latest information in technological advances, focused on better serving the organization and stakeholders.

• Supervised, scheduled, trained, evaluated and counseled 4-16 active duty technicians. • Planned, organized, and directed daily activities. • Troubleshot operational functions to optimize productivity.• Successfully deployed and re-deployed personnel and accoutrements on training.