Rob Fairman Email and Phone Number

Develop and influence strategic planning, architecture, and technology investment decisions within the domains of business applications, collaboration, ERP, CRM, knowledge management, infrastructure, and integration.• Actively involved in governance of application standards, demand management, and infrastructure, identifying opportunities for application rationalization, reuse of existing assets, and cross-functional collaboration.• Manage key business relationships to align high priority business needs with available and emerging technologies and resources.• Research transformational and emerging technology leveraging industry specialists from Gartner, KLAS, G2, HIMSS, and others.• Initiated application portfolio management plan leading to the implementation of an EA repository to track architecture metamodels, business capabilities, and 1600+ applications and integrations.• Led multi-disciplined team during COVID-19 crisis to develop and deploy a symptom checker bot on IUHealth.org website handling thousands of daily patient visits.

Key member of ERP Selection Core Team to evaluate and select a new multimillion-dollar cloud ERP platform, representing the largest single software investment and business transformation in the history of IU Health.• Facilitated working sessions with functional teams to build future state business architecture and capture current state of legacy ERP system including 200+ integrations with third-party applications and vendors.• Managed relationship with technical teams of candidate ERP vendors and served as liaison between the program team and other internal IT teams.• Implemented knowledge repository for planning and selection teams to transition selection data and operational designs to project implementation team after final vendor selection.

Responsible for driving IT strategies and solution architecture to align with organizational objectives. Domain areas of specialization included collaboration, enterprise applications, web/application infrastructure, and cloud-based (Azure) deployments.• Led domain specific planning teams, producing road maps for the deployment of compute and storage infrastructure resources across the enterprise.• Designed architecture for managed file transfer and globally distributed product update file downloads using Akamai CDN infrastructure resulting in a 75% reduction in download bandwidth.• Led the implementation of Azure cloud platform for internal IT systems and ran pilot use cases for Office 365 services, specifically centered on the use of OneDrive, SharePoint Online, and Yammer.• Managed vendor relationships, activities, and projects to migrate legacy applications to cloud-based service architecture.

Managed the critical web, application, and database infrastructure for internal and external web applications and platforms. Other responsibilities included application solution architecture, implementation and support of SharePoint, security, and integration with internal and cloud-based applications.• Overhauled and implemented high availability web, application, and database infrastructure for critical internal and external web applications and platforms. • Instituted rigorous security controls and change control process, limiting access to previously uncontrolled environments, resulting in 99% reduction in downtime due to configuration deviations.• Consolidate enterprise search capabilities leveraging SharePoint Search, resulting in the retirement of legacy Google Search Appliances, saving approximately $40,000 in annual cost.• Provided expert consultation to development teams to troubleshoot and identify problematic custom code resulting in elimination or reduction of performance and system errors.

Product owner, solution architect, and subject matter expert for ColdFusion infrastructure and applications deployed across the enterprise. Provided infrastructure design, solution design, and consulting support for other web hosting initiatives.• Designed architecture for enterprise scale multi-tenant ColdFusion platforms to consolidate multiple environments achieving a 75% reduction in required infrastructure.• Consulted with business analysts and developers to provide expert guidance in system design and code efficiency leading to improved uptime of shared hosting environments and 25% reduction in support calls.• Supervised team of consultants as the technical lead for the global implementation of ColdFusion MX.The Internet Services Group (ISG) at Eli Lilly was the enterprise infrastructure group responsible for both internal and external web hosting infrastructure including web servers (Windows and UNIX), load balancers, and proxy servers.

Designed and developed web applications for the product marketing teams in Global Marketing and Sales. • Developed web applications for Global Strategic Marketing, consolidating over 40 separate systems into a single unified web platform.• Provided consulting support to product team content owners to design efficient information architecture and governance strategy.• Implemented multi-tier infrastructure and application architecture to support the global deployment of a learning management system for Global Marketing Training.• Managed team of developers to build custom features and content into the learning management system.Lilly Global Demand (Marketing) IT supported the global sales and marketing efforts of Eli Lilly across multiple geographic regions.

Served as the primary IT relationship manager on the Neuroscience Clinical Trial Program Teams, participating in clinical trial study design and final report submissions to the FDA. Neuroscience Program Team lead developer for phase 2 clinical trial reporting, producing decision support systems used by researchers in early phase clinical trial submissions. • Led a team of developers building Neuroscience clinical trial systems and mentored new team members.• Facilitated design activities of data collection processes during study design phase and authored resulting detailed requirements documents.• Performed peer quality reviews and data validation on completed clinical trial reporting systems.• Implemented development and review standards to streamline and improve overall quality of team deliverables.The Clinical Research Information Systems (CRIS) team provided IT support for all clinical trials conducted by Eli Lilly.

Designed and improved applications for Delco Electronics, Saturn Automotive, and other GM affiliates in the areas of Finance, Manufacturing, and Sales.Rigorous EDS System Engineering program training provided solid foundation supporting future career success in all aspects of the systems development lifecycle (SDLC) including project management, requirements definition, system design, development, testing, and deployment.