Roberto Ferro Email & Phone Number

Canada

• Successfully reduced technical debt by 20% over 8 months resulting in improved code maintainability, readability, and performance thus reducing future development costs
• Created documentation on recommended flow best practices and conducted lunch & learns for the Salesforce Admin Team to encourage scalable design
• Implemented a logging framework to capture Apex, Flow and LWC exceptions to improve error tracking for the Salesforce Operations Team
• Acted as a point of contact to troubleshoot complex technical issues

• Led solution and delivery for technical work streams in a challenging setting with exigent stakeholders for a multi-million dollar project
• Proposed solution designs to functional teams based on the business context
• Recognized by key client stakeholders as a trusted advisor and knowledgeable partner
• Assessed complex scenarios to make targeted and meaningful recommendations for a configurable orchestration tool that automates opportunity processes

• Implemented technical solutions for Salesforce custom applications that resulted in reducing client turnaround time by 90%
• Designed & proposed Salesforce object data models and process automation diagrams to clients
• Developed Apex Classes and Visualforce pages using industry best practices for complex business processes
• Configured the Saleforce platform using a combination of programmatic & declarative customizations to create robust solutions

Waterloo, Ontario, Canada

• Lead the development of a new MicroSquisher micro-scale mechanical tester for the smaller budget biomedical researcher market
• Reduced costs of the system by 35% by strategically combining machined and 3D printed mechanical components
• Decreased product size by 15% by optimizing wiring design and electrical enclosures
• Quickly identified and mitigated technical risks with the prototype by introducing an iterative design process reducing expected development time by 25%

Montreal, Canada Area

• Designed first iteration of a wire routing fixture to ensure fail-safe connections in communications transmitter
• Presented design proposals to manufacturing, structural & thermal teams for thermal vacuum and vibrations tests
• Adapted proposed electronics housing chassis design to accommodate circuit board constraints
• Implemented data tool to verify connector mating distances for ongoing projects to eliminate faulty connections

Toronto, Canada Area

• Designed tooling and processes for the manufacture of custom avionics connectors
• Improved quality by integrating new tooling and modifying processes when defective connectors have been identified
• Introduced new dipping process that integrates lead-free solder to comply with the RHOS (Restriction of Hazardous Substances) directive
• Initiated changes in semi-automated production in Mexico that reduced the tooling cost by 60%
• Developed process specifications for the manufacture of connectors in foreign markets

Toronto, Canada Area

• Undertook research in US air quality regulations in order to help build a business case for a new software product offering
• Translated complex business requirements into the development of software solutions for pre-sales demonstrations
• Analyzed client environmental compliance requirements and suggested strategies to optimize the use of software application
• Managed several concurrent software projects through the entire implementation lifecycle
• Identified and resolved ISO 9001 deficiencies, which resulted in a successful audit and allowed Intelex to maintain its certification