Robert Green Email & Phone Number

Chicago, IL, US

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Chagrin Falls, Ohio, US

• In my role as a specialist at Robots and Pencils, a prominent technology and digital innovation company based in Chagrin Falls, OH, I led strategic efforts in the Ed Tech sector. This involved close collaboration.
• Orchestrated cross-functional collaboration for the seamless execution of Ed Tech projects.
• Lead comprehensive product development, delivering tangible results for clients in education technology.
• Established and maintained productive relationships with key stakeholders, driving business growth.
• Managed complex legal aspects of Ed Tech projects, ensuring compliance with industry regulations.
• Developed and implemented strategic plans for product roadmaps, aligning with Agile methodologies.

Bloomington, Illinois, US

• Chosen by CEO of SaaS solution for the Economic Development space to establish a proper product development team for venture backed business.
• Added immediate value by bringing in executive level experience to a young start-up team.
• Hired and manage internal product and tech team members.
• Managed overseas technical staff.
• Developed initial product roadmap and managed its implementation using Agile processes.
• Launched product version 2.0 based on market and client feedback.

Cedar Rapids, IA, US

• Promoted and additionally tasked with acquisition integration of Helix, a higher education OPM, in addition to other strategic cross-company initiatives. Responsible for several Revenue Operations areas. Highly.
• Hand-picked to lead a new division within RNL.
• Established first true sales data sets and KPIs which provided guidance to the CEO and board.
• Brought Proposal and Salesforce teams into Revenue Operations to create efficiencies and proper alignment with the sales team.
• Developed and managed a Salesforce development roadmap and timeline tied to driving revenue goals.
• Worked alongside sales, marketing and product to prioritize overall RNL priorities based on revenue expectations.

Cedar Rapids, IA, US

• Implemented and oversaw the development of two new products into RNL’s business offerings, Lifelong Learning Certificates, and Instructional Design. Both offerings are focus areas of growth for the company
• Responsible for product go to market strategy and development.
• Acted as trainer for sales team responsible for selling into the RNL client base.
• Hired all initial team members and launched product from conception within 90 days while also landing clients by acting as Subject Matter Expert.
• Cross-functional leadership for product development, curriculum partners as well as sales and client service.
• Operationalized systems, including CRM, LMS (multiple), project management, and tech partner systems.

Chicago, Illinois, US

• Unanimously chosen to drive the planning and implementation of a brand-new online school after a national search. Lead the planning, implementation, and growth of the new Digital Learning department, including.
• Beat initial sales target by 20% through vendor discovery, relationship building and product development.
• Championed the development of online continuing education products to focus on working professionals.
• Brought in Silicon Valley and industry experts to aid in strategic planning and research.
• Operationalized the full tech stack, including CRM, LMS, website, and enrollment systems.
• Grow online enrollments 40% term over term.

Boston, Massachusetts, US

• Promoted to Berklee’s President’s Council, a strategic college-wide leadership team
• Member of the Senior Strategic Leadership Group that drove the online initiatives to new heights, operationally and financially.
• Established a formal MIS/Risk Management function and implemented a highly successful audit action plan, a Legacy System replacement, policy and procedure review, and Cloud-based disaster recovery planning.
• Executive in charge of ERP integration project for Berklee Online as part of a college wide initiative to integrate resources across all delivery modalities and to help set the stage for Berklee’s future.
• Expanded student base by initiating a financial aid and scholarship program for Berklee Online students.
• Utilized customized Database, Marketing and CRM software applications including FileMaker Pro, Colleague, Marketo, Salesforce and Service Cloud for recruiting, social marketing and customer service.

Boston, Massachusetts, US

• Spurred organizational growth through expert-level, comprehensive operations management encompassing accounting, budget management, legal affairs, Human Resources, technical management, and financial management.
• Optimize operations by merging several internal departments to strengthen overall communication, heighten project success, and raise morale. Chart long-term profit growth through revenue goal-setting in conjunction.
• Expanded the Business and Operations team to include Technology, Sales, Customer Service, Finance, and Registrar functions.
• Instituted vital systems, including registration, accounting, and royalties, skillfully meeting or surpassing initial objectives.
• Achieved revenue goals for multiple consecutive years while inspiring a 98% student satisfaction rate after implementing effective operational changes.
• Tapped to direct technology infrastructure management, immediately restructuring the technical team using strong leadership, organizational, and high-level project management expertise.

Full service web development and digital marketing consulting firm

Boston, Massachusetts, US

• Catapulted the growth of the online education and Berklee Press divisions, leveraging such income sources as tuition and certificate program fee increases in fulfillment of 5-year plan.
• Overachieved revenue objectives for 3 consecutive years, ultimately garnering $2.1M in licensing revenues while saving $2M+ in endowment funds.
• Led Berkleemusic.com to profitability for the first time after lowering the operating budget, moving beyond a $2M+ loss to a $1.4M profit within one fiscal year. Boosted business overall using a subsequently higher.
• Forged alliances with private high schools, the UCLA Extension Program, and RISD as part of the rollout of a Music Learning Program. Boosted revenues through partnerships which enabled other institutions to offer.
• Pioneered and managed the Berklee Online Operations and Business Department, including full software systems development efforts. Mapped new course offerings, personnel requirements, and the financial resources needed.
• Controlled the capital and operating budgets, tenaciously besting each fiscal year’s profit margins..

• Developed a content management system well before their ultimate development and positioning as industry standards.
• Skyrocketed sales by 300% by securing operating capital from traditional and online advertising sources as well as by partnering with professionals with complementary skill sets.
• Expanded and retained 85% of a broad customer base despite the dot.com crash for a newly launched web development enterprise by sourcing and procuring private funding.
• Spearheaded numerous web development and database projects valued between $5K and $85K for clients in the education, banking, manufacturing, retail, advertising, and other industries.
• Managed 3rd party vendor relationships and brokered profitable contracts.
• Assisted the sales team with client relationship management functions. Elevated staff morale by introducing health insurance and 401(K) plans. Expanded workforce from 2 to 20 people.

• Co-created with development team an internal database distributing $200K+ in reseller commission disbursements each month.
• Led the company’s cross-country relocation while directing daily operations in Massachusetts.
• Heavily recruited to join the business by the CFO.
• Escalated a billing account portfolio from $0 to $8M over 2 years in partnership with the CFO of a new Internet-based venture.
• Precipitated the introduction of such benefits as 401(K) plans, corporate functions, and work flex-time.
• Oversaw 6 operational and billing specialists as well as technology staff

New York, NY, US

• Conducted equity and fixed income portfolio analysis
• Analyzed portfolio of investments for each client, and compiled reports conveying quarter-ending performance figures in comparison to major market indices
• Evaluated equity manager trades for each quarter by producing attribution spreadsheets to monitor where value is added to a portfolio
• Utilized Morningstar to screen and evaluate mutual funds, which were then placed in client portfolios
• Consulted with various investment managers regarding products offered
• Examined securities traded to assure adherence to client specific guidelines