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Robert Fisk Email & Phone Number
Head of Business Transformation and Program Management
at
Guardian Life
1 work email found
@unum.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Business Transformation and Program Management
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Robert Fisk? Overview
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Quick answer
Robert Fisk is listed as Head of Business Transformation and Program Management at Guardian Life, a company with 9833 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at unum.com and a matched LinkedIn profile for Robert Fisk.
Robert Fisk previously worked as Vice President, Head of Transformation, Adjacent Products at Unum and Vice President, Head of Digital Transformation at Unum. Robert Fisk holds Master Of Business Administration - Mba from Cornell Johnson Graduate School Of Management.
Company email context
Email format at Guardian Life
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{first_initial}{last}@unum.com
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AeroLeads found 1 current-domain work email signal for Robert Fisk. Compare company email patterns before reaching out.
Profile bio
About Robert Fisk
Innovative and result-driven financial services executive with over 15 years of experience in financial services strategy (Life, Annuities, Retirement, Long Term Care (LTC), Group/Voluntary Benefits, Dental & Vision, IDI), product management, internal consulting, technology innovation, operations, and marketing.Demonstrated ability to create a vision, execute plans, build and lead high-performance teams (10+ years) in an evolving and fast-paced environment that deliver complex strategic implementations that reduce expenses by an average of 15-20% of overall operating budget per year. Successful track record in leading multi-million dollar initiatives (in excess of $50 million annually) that deliver shareholder value through revenue improvements and cost reductions with an eye for customer experience and proactive decision making, including merger & acquisition (M&A) integrations. An avid learner that proactively identifies trends and continuously adapts to evolving business conditions. Certified in Scrum (Agile delivery) and Lean Six Sigma; pursued an MBA from Cornell University while working full time.Core strengths: Strategic Planning | Financial Services & Fintech | Internal Consulting | Customer Experience Strategy | People Leadership | Technology Innovation | Digital Strategy | Product Management | Agile Project Leadership | Economics and Budget | Continuous Improvement | Lean Six Sigma | Predictive Analytics | Business Analysis | Project Management | Operations | Organizational Readiness & Change Management | Risk Mitigation
Listed skills include Process Improvement, Leadership, Management, Project Management, and 43 others.
Current workplace
Robert Fisk's current company
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Guardian Life
13 roles
Robert Fisk work experience
A career timeline built from the work history available for this profile.
Vice President, Head Of Transformation, Adjacent Products
In partnership with P&L leaders, drive accountability for all strategically important initiatives that increase profitability and/or improve risk results for speciality product lines, including:- Dental & Vision - Pet Insurance - Individual Disability Insurance (IDI)- Long Term Care (LTC)- Stop Loss
Vice President, Head Of Digital Transformation
Full accountability for several digital functions that deliver value within the entire Consumer experience for Unum Group and Colonial Life, including:- Digital Product Management (12 scrum teams)- Product Operations/Go-to-market/Adoption - Measurement and AnalyticsLead product management organization for Operations technology platforms (AWS Connect.
Feb 2023 - Jul 2024
Avp, Digital Transformation And Product Management
Senior leader in Unum's Digital Transformation Organization focused on:- Digital Product Management (six product groups)- Product Operations/GTM/Adoption - Measurement and AnalyticsLead product management organization for Operations technology platforms and Digital properties (unum.com and coloniallife.com, mobile apps., etc.) to deliver awe inspiring.
Sep 2021 - Feb 2023
Head Of Large Market Claimant Excellence & Shared Services
Group Benefits leader (STD/LTD, Paid Family Leave, Paid Family Medical Leave, Life and Specialty) focused on delivering a consistent customer experience for all Large Market/Major account claims (Fortune 50 groups).Responsible for all claimant initiation activities, claims data integrity, payment triage, document support, medical records, invoicing.
Jul 2020 - Sep 2021
Head Of Business Transformation & Re-Engineering
Led the enterprise Re-Engineering office for the Life business (responsibilities also included oversight for licensing and commissions functions for Lincoln's sales team). Focused on operational strategy, process automation, continuous improvement, productivity, and innovation acceleration.Leveraged lean six sigma principles to drive transformational.
Nov 2018 - Jul 2020
Director, Technology And Operations Strategic Planning
Led a virtual team of talented exempt-level leaders focused on enhancing the customer experience, increasing operational efficiency and enabling proactive business decisions.Key Accomplishments:- Led creation of an Omni-channel roadmap that affects over 3.7 million inforce customers and 1,200 internal associates- Provided business direction and thought.
Nov 2015 - Nov 2018
Business Technology Strategy And Operational Effectiveness Manager
- Served as business lead and product owner for multi-year innovative technology optimization project representing over $5 million in strategic investment; tasked with re-designing and simplifying all capabilities, including Genesys IVR, routing, call delivery, call center desktop, WFM and reporting- Provided oversight and support for all IT incident.
Mar 2014 - Nov 2015
Business Strategy Specialist
- Managed and reported key business intelligence (BI) information to senior management through dashboards, including post call surveys, verbal complaints and customer experience data; leveraged data to implement process improvements that saved LFG approximately $100,000 per month- Acted as system administrator for Verint post call survey and IBM call.
Sep 2012 - Mar 2014
Business Analytics Associate
- Supported the Life Insurance operations division through the measurement and communication of quantitative and qualitative customer experience data- Leveraged information to provide recommendations and implement enhancements aligned with operational goals- Data collection included verbal customer feedback, written customer complaints, call drivers, and.
Sep 2011 - Sep 2012
Senior Customer Care Professional And Escalation Supervisor
- Fielded inbound calls from clients and producers regarding Inforce Life Insurance policies- Acted as a "Subject Matter Expert" regarding complex questions from peers and management- Handled approximately 1200 calls per month, with an average handle time of 7 minutes per call- Handled escalated situations for management, resulting in mitigated risk for.
Aug 2010 - Sep 2011
Sr Administrator, Advisor Experience
- Performed daily web-based manual downloads of advisor’s data worth over $1B from financial institutions- Performed reoccurring statement entry into Portfolio Center wealth management platform, reconciled and validated quantities, values and cost basis- Communicated directly with service team members to resolve escalated client issues- Performed database.
Jun 2009 - Aug 2010
Marketing Associate
Feb 2008 - Jun 2008
Team & coworkers
Colleagues at Guardian Life
Other employees you can reach at guardianlife.com. View company contacts for 9833 employees →
SB
Samantha Berens
Colleague at Guardian LifeKimberly, Wisconsin, United States, United States
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ED
Erin Dunn
Colleague at Guardian LifeNew York, New York, United States, United States
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AH
Alexis Harris
Colleague at Guardian LifeGreater Albany, Georgia Area, United States
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SK
Sivakumar Kandasamy
Colleague at Guardian LifeChennai, Tamil Nadu, India, India
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RA
Roseanne Azarian
Colleague at Guardian LifeBloomfield, Connecticut, United States, United States
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AW
Allison Wilz
Colleague at Guardian LifeKimberly, Wisconsin, United States, United States
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SE
Shaylah Elrick
Colleague at Guardian LifeKimberly, Wisconsin, United States, United States
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CM
Corey Miller
Colleague at Guardian LifeOverland Park, Kansas, United States, United States
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HC
Heather Chaplin
Colleague at Guardian LifeLongmeadow, Massachusetts, United States, United States
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SW
Shawn Weigel
Colleague at Guardian LifeChattaroy, Washington, United States, United States
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Samantha Berens
Colleague at Guardian LifeKimberly, Wisconsin, United States, United States
View →
ED
Erin Dunn
Colleague at Guardian LifeNew York, New York, United States, United States
View →
AH
Alexis Harris
Colleague at Guardian LifeGreater Albany, Georgia Area, United States
View →
SK
Sivakumar Kandasamy
Colleague at Guardian LifeChennai, Tamil Nadu, India, India
View →
RA
Roseanne Azarian
Colleague at Guardian LifeBloomfield, Connecticut, United States, United States
View →
AW
Allison Wilz
Colleague at Guardian LifeKimberly, Wisconsin, United States, United States
View →
SE
Shaylah Elrick
Colleague at Guardian LifeKimberly, Wisconsin, United States, United States
View →
CM
Corey Miller
Colleague at Guardian LifeOverland Park, Kansas, United States, United States
View →
HC
Heather Chaplin
Colleague at Guardian LifeLongmeadow, Massachusetts, United States, United States
View →
SW
Shawn Weigel
Colleague at Guardian LifeChattaroy, Washington, United States, United States
View →
5 education records
Robert Fisk education
Master Of Business Administration - Mba
Cornell Johnson Graduate School Of Management
Master Of Business Administration - Mba
Cornell University
Bachelor Of Science, Business Administration
University Of North Carolina At Greensboro
Education record
Macquarie University
Education record
Université Jean Moulin (Lyon Iii)
FAQ
Frequently asked questions about Robert Fisk
Quick answers generated from the profile data available on this page.
What company does Robert Fisk work for?
Robert Fisk works for Guardian Life.
What is Robert Fisk's role at Guardian Life?
Robert Fisk is listed as Head of Business Transformation and Program Management at Guardian Life.
What is Robert Fisk's email address?
AeroLeads has found 1 work email signal at @unum.com for Robert Fisk at Guardian Life.
Where is Robert Fisk based?
Robert Fisk is based in New York City Metropolitan Area, United States, United States while working with Guardian Life.
What companies has Robert Fisk worked for?
Robert Fisk has worked for Guardian Life, Unum, Lincoln Financial Group, Charles Schwab, and Anderson Events.
Who are Robert Fisk's colleagues at Guardian Life?
Robert Fisk's colleagues at Guardian Life include Samantha Berens, Erin Dunn, Alexis Harris, Sivakumar Kandasamy, and Roseanne Azarian.
How can I contact Robert Fisk?
You can use AeroLeads to view verified contact signals for Robert Fisk at Guardian Life, including work email, phone, and LinkedIn data when available.
What schools did Robert Fisk attend?
Robert Fisk holds Master Of Business Administration - Mba from Cornell Johnson Graduate School Of Management.
What skills is Robert Fisk known for?
Robert Fisk is listed with skills including Process Improvement, Leadership, Management, Project Management, Business Process Improvement, Call Centers, Strategic Planning, and Insurance.
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