Rob Fitzgibbon

Rob Fitzgibbon Email and Phone Number

UX Design Strategist @ Mighty Union
Essex, MA, US
Rob Fitzgibbon's Location
Essex, Massachusetts, United States, United States
Rob Fitzgibbon's Contact Details

Rob Fitzgibbon work email

Rob Fitzgibbon personal email

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About Rob Fitzgibbon

I work with clients to understand and define business objectives, user needs, workflow requirements, information architecture, content strategies, and ROI measurements for interactive projects. I have over fifteen years of experience in interactive media and have developed IA/UX solutions for clients in various verticals including telecommunications, pharma, financial services and education.I develop solutions using tools such as wireframes, site architecture blueprints, usability studies, audience analysis and persona development documents, content inventories and user interface functional specifications.Specialties: Branding & identity, HCI, IA, UX, Interaction design, Trademark, Graphic design, Mergers & acquisition, Higher Education, Portals, Application development, Dashboards, UCD, User centered design, Usability testing, Heuristic evaluations, Creative direction

Rob Fitzgibbon's Current Company Details
Mighty Union

Mighty Union

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UX Design Strategist
Essex, MA, US
Rob Fitzgibbon Work Experience Details
  • Mighty Union
    Ux Design Strategist
    Mighty Union
    Essex, Ma, Us
    View
  • Ptc
    Ux Design Strategist
    Ptc Mar 2024 - Present
    Boston, Massachusetts, Us
    View
  • Stealth Startup
    Ux Lead
    Stealth Startup Jan 2024 - Oct 2024
    Mountain View, Wy, Us
    UX Lead at an AI startup. Available for freelance work as well.
    View
  • Neural Magic
    Ux Lead
    Neural Magic Jul 2022 - Jan 2024
    Somerville, Massachusetts, Us
    Series A artificial intelligence/machine learning startup specializing in the applying sparsifcation to CV/NLP and large-language models. Built the first pattern library; managed a Figma contractor. Ran usability tests and customer interviews.Created prototypes and groomed tickets for engineering team. Ran analytics in GA4 and CrazyEgg to measure product performance. Used Hubspot to capture alpha customer registrations.
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  • Bigtincan
    Product Analytics Manager
    Bigtincan Dec 2021 - Jul 2022
    Waltham, Massachusetts, Us
    (Brainshark acquired by Bigtincan in Sept 2021)Managed successful installation of analytics tool Pendo across ten mobile and desktop apps in portfolio. Used SFDC, Gainsight PX, Firebase, Sumo and Google Analytics for additional data-diving. Wrote reports on product usage, personas and verticals. Compiled inventory of UI assets for implementation into an ADS design library.
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  • Brainshark
    Senior Ux/Ui Product Designer
    Brainshark May 2020 - Dec 2021
    Waltham, Ma, Us
    Created UX prototypes for Coaching, Scorecards and Admin sections of Sales-Enablement SaaS platform. Designed platform content integration with Seismic. Created UX research product advisory group, running focus groups and usability sessions with enterprise clients. Managed contracts for UX and accessibility vendors. Oversaw creation of product VPAT.
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  • Threat Stack, Inc
    Ux Manager
    Threat Stack, Inc Jan 2019 - Apr 2020
    Boston, Massachusetts, Us
    UX Lead for a cloud security startup. Conducted user research via surveys, customer interviews and site visits. Wrote requirements documents. Produced quarterly NPS surveys, monthly product analytic reports and in-app messaging via Pendo and Salesforce. Created wireframes and design patterns for engineering teams. Managed a contractor. Advocate for consistent high brand standards and optimizing the customer experience (CX).
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  • Acquia
    Ux Manager
    Acquia Mar 2017 - Nov 2018
    Boston, Ma, Us
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  • Acquia
    Senior Ux Designer
    Acquia Dec 2016 - Mar 2017
    Boston, Ma, Us
    Very excited to have joined the Acquia team working on the world's leading cloud platform for building, delivering, and optimizing digital experiences.
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  • Wayfair
    Senior Ux Designer
    Wayfair Nov 2015 - Dec 2016
    Boston, Ma, Us
    Working in the UX house for fantastic Boston-based company.
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  • Digital Bungalow
    Director Of User Experience
    Digital Bungalow Oct 2014 - Aug 2015
    Westborough, Ma, Us
    UX chief, cook and bottle washer for a small digital agency in Salem, MA. Supervised the work of three UX contractors. Lot's of Axure prototyping and at least two all-nighters. Wrote requirements documentation, provided schedule estimates. Conducted stakeholder interviews, collaborative design sessions and guerrilla QA testing. Organized a coffee cupping and a museum outing as part of the agency's Culture Club.
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  • Powderhouse Publishing
    Principal
    Powderhouse Publishing Jun 2013 - 2015
    UX consulting and finishing up an e-book military history project that's been on my back burner.
  • Mobiquity, Inc.
    Senior Ux Architect
    Mobiquity, Inc. Jul 2012 - Oct 2014
    Waltham, Ma, Us
    Conducted user research, capturing business goals, information architecture, interaction design, and usability testing; collaborated with visual designers, technical architects, business analysts and application developers. Lead & manage engagements, estimate & collaborated on proposals and assist in the generation of new business opportunities. Clients included: Alere, CVS, Fidelity Investments, Liberty Mutual, LIN Media, Panera, Reebok, SunLife
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  • Province Of Uxistan
    Emperor Of Wireframes
    Province Of Uxistan Mar 2012 - Jul 2012
    After the implosion of One to One, I did contract UX work on a variety of projects for great agencies, including One Pica, Acsys (Primacy), Boston Interactive, Pod, and Sparkline Digital. The accounts were in several verticals, including healthcare, non-profit, insurance, higher-education and retail. I did a few strategy engagements, lots of clickable prototypes, some persona development and generally just had a blast meeting new people and doing interesting work as a UX condottieri. I also realized that mobile UX was rapidly becoming a huge opportunity.
  • One To One Global
    Associate Director, Experience Design
    One To One Global May 2011 - Feb 2012
    - Managed 2 fulltime headcount and 2 contractors- Coordinated team schedules/load balancing with the Resource & Operations Manager- Responsible for team processes, product & delivery- Participated in sales pitches- Introduced cloud-based requirements management solution to company- Created mobile development best practices panel presentation for professional outreach
  • One To One Global
    Senior Information Architect
    One To One Global Mar 2009 - Jun 2011
    IA/UX deliverables, business analysis, usability recommendations and general cat herding- Earned two performance-based merit raises - Brought in $200k new business- Brought two employee referrals to OTO- Extensive client-facing experience during project discovery-phases, usability testing sessions and focus groups
  • Sapient
    Manager, Information Architect
    Sapient Dec 2007 - Feb 2009
    Boston, Ma, Us
    Information Architects at Sapient are responsible for the navigation, organization, interaction design, and business/user process engineering for leading-edge Web solutions, software, and mobile devices. We apply user-centered design methods to translate user needs, business objectives, and technology capabilities into world-class user experiences for leading companies.
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  • Bigbad Inc.
    Information Architect
    Bigbad Inc. Oct 2006 - Dec 2007
    Boston, Ma, Us
    Worked with clients to understand and define business objectives, user needs analysis, workflow requirements, content strategies, and measures of success for projects; developed effective solutions and key deliverables using tools and techniques such as wireframes, site architecture blueprints, usability studies, audience analysis and persona development, navigation and content structure and inventory, and user interface functional specifications; worked collaboratively with BigBad team members, including Interactive Strategists, Project Managers, Designers, Developers, etc. to ensure that each project met the client's objectives while ensuring a on-budget, on-time delivery. Part of the overall Interactive Strategy and Design team and reported directly to the Chief Creative Officer.
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  • Lexia Learning Systems
    Product Manager
    Lexia Learning Systems Jan 2005 - Oct 2006
    Concord, Ma, Us
    - Gathered product requirements- Oversaw the creation of a bug-tracking/feature management system using the Trac open source project- Developed processes to ensure a systematic and successful software development cycle
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  • Pixelmedia
    Information Designer
    Pixelmedia May 2004 - Jan 2005
    Portsmouth, Nh, Us
    View
  • Nortel Networks
    Information Architect
    Nortel Networks 1997 - 2002
    Ca
    2002: Business Integration Specialist, Intelligent Internet Business UnitProvided information, training and assistance on Nortel eBusiness systems for the Intelligent Internet Business Unit2001: Manager - Business Integration: Acquisitions, Divestitures, AlliancesExecuted web projects associated with acquisitions, divestitures and alliances on corporate internet, intranet, extranet & sales/configuration tools. 1999-2001: Information Architect, Corporate Web Group, Nortel Networks, Santa Clara, CAResponsible for designing, developing and maintaining all Information Architecture processes for the corporate web group. 1998: Web Publisher, Corporate Web Group, Bay Networks, Santa Clara, CA - Designed and developed promotional websites
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  • Imd Design - Marc Bjorkland
    Assistant
    Imd Design - Marc Bjorkland 1997 - 1997
  • The Di Group
    Project Manager
    The Di Group 1995 - 1996

Rob Fitzgibbon Skills

User Centered Design Usability Testing Information Architecture Heuristic Evaluation Interaction Design Personas Experience Design User Experience Wire Framing Information Design Content Strategy User Interface Design Card Sorting Prototyping Axure Mobile Design Omnigraffle User Interface Paper Prototyping Digital Strategy Mobile Task Analysis Cms Site Maps Content Management User Scenarios Creative Direction Dashboards Usability Design Focus Groups Mobile Devices Interactive Advertising Web Analytics Usability Interactive Marketing User Experience Design Web Design Human Computer Interaction Persona Contextual Inquiry Visual Design Usability Engineering Wireframes User Research Mobile Applications Art Direction Wireframing Axure Rp Content Management Systems

Rob Fitzgibbon Education Details

  • Rhode Island School Of Design
    Rhode Island School Of Design
    Illustration

Frequently Asked Questions about Rob Fitzgibbon

What company does Rob Fitzgibbon work for?

Rob Fitzgibbon works for Mighty Union

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Rob Fitzgibbon's current role is UX Design Strategist.

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What schools did Rob Fitzgibbon attend?

Rob Fitzgibbon attended Rhode Island School Of Design.

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Rob Fitzgibbon has interest in Coffee, Interesting Things, Art, More Coffee, Hiking, Food, Nice People, Buddhism, History.

What skills is Rob Fitzgibbon known for?

Rob Fitzgibbon has skills like User Centered Design, Usability Testing, Information Architecture, Heuristic Evaluation, Interaction Design, Personas, Experience Design, User Experience, Wire Framing, Information Design, Content Strategy, User Interface Design.

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