Robert Fowler Email & Phone Number

Fayetteville, Ar, Us

Responsible for the vision and execution of strategies to optimize PROS platform capabilities and drive optimal customer outcomes through prescriptive best practice approaches to pricing and selling.- Built a team of resources responsible for enabling scale through the establishment of best practices, standardization, and product enhancements in our platform capabilities- Lead the design & development of prepackaged solution scopes, assets, and enablement that reduced implementation time by over 40%- Drove major shifts in product roadmap to enable customer/partner self service and reduce project person day effort- Reengineered solution design process for the B2B platform tailoring the content to improve the overall customer experience while maintaining accurate necessary documentation- Brought to market new platform capabilities by working across sales, professional services, product development internally and with strategic software partners.

Responsible for the management and appropriate utilization of senior implementation and solution specialist resources across PROS B2B solutions while driving professional growth and minimizing regrettable turnover.- Achieved zero regrettable turnover while maintaining 90%+ billable utilization across both teams under my preview- Developed a Pod mechanism for senior implementation consultants to drive collaboration, career development, and advancement of internal initiatives which supported the highly effective management of over 20+ direct reports- Orchestrated bootcamps and other situational trainings to further consultative capabilities of resources in soft skills and additional technical capabilities

Responsible for the management of highly trained solution specialists and ownership of pricing and selling design for a globally operated $100B+ food ingredients manufacturer- Assembled and lead a team of five specialized solution architects (SWAT) responsible for reduction in red status projects through custom innovative designs, advanced application development, direct project intervention.- Assessed the severity of client issues and directed requests to the appropriate resources to handle the job inside the team and across the broader professional services to ensure bandwidth for critical client needs- Developed a pricing and selling design that was successfully deployed for multiple business units of a globally operated $100B+ food ingredients manufacturer with various disparate systems including multiple ERPs instances of SAP & JD Edwards

Houston Tx

- Rescued projects from red status- Performed advanced application configuration- Performed project audits to keep projects on course- Analyzed business processes - Consulted with customers on pricing strategy - Designed pricing processes around industry best practices- Identified key points in the value chain with opportunities for improvement- Designed data warehouses - Designed analytics configurations for easy access to useful information- Wrote XML, SQL, JavaScript to solve challenging business problems- Identified pain points in the implementation process and wrote VB.net applications to solve them

Lowell, Ar