Roberto Garcia Carretero Email & Phone Number

London, United Kingdom

Woking, United Kingdom

• Network analysis and optimization department.• Drive test data review: Layer 3 analysis for Legacy voice, VoLTE and Data issues (TEMS)• KPI review and presentation generation.• Analysis of UE capabilities and issues.• Crowd Data analysis and investigation.• Customer facing.

London, Reino Unido

• Team leader on mobile phones testing activities such as FIT, GCF,Roaming testing, operator/vendor approval.• Preparing, training and coordinating the team to accomplish the project’sgoals fulfilling the client standards.• Providing log analysis for test cases and defects being able to identifyissues on both network and device sides.• Taking care of the project status, bug tracking and reporting.• Ensuring the information is well documented and updated on qualitymanagement tools such as HP Quality Centre and JIRA.• Good understanding of 3GPP specifications and 2G/3G/LTE networks.• Multiple logging tools used: QXDM, QCAT, Mobile Analyser, ELT, X-CAL,Comprion ITC, proprietary client’s tools, Wireshark.• Experienced on Dual IMSI testing for Networks and MNVO operators.• Solid knowledge of software flashing and logging procedures for themain mobile phone manufacturers.• Worldwide experience: Europe, North America, Africa, Asia and ME.

Madrid Y Alrededores, España

• Providing first level support on network and device issues to internationalTelefonica’s M2M offices in UK, US, and Belgium.• Good understanding of 2G/3G network core elements and mobiledevice procedures in order to identify the root cause of the issues.• Monitoring and fixing network issues for M2M customers, liaising withcore network teams ensuring SLAs were met.

Madrid Y Alrededores, España

• Responsible for test plans execution of Motorola’s devices from the firstprototypes to commercial units.• Software flashing and logging activation based on internal specifications.• Testing device radio, apps, features and battery lab testing (Fluke).• Log analysis using QXDM and Mobile Analyser.(Intel).• Reporting issues and tracking them on JIRA.Working close to developers.• Documenting project status and reporting it to Project Managers.

Madrid Y Alrededores, España

• Responsible for QA department creation.• Test plan creation based on company’s specifications.• Test execution on mobile apps (iOS and Android), web site, data basesand internal apps.• Reporting and tracking issues on Mantis and JIRA.• Working alongside the software development team to deliver the bestapplications to customers

Madrid Y Alrededores, España

• Team leader and product responsible for HTC, RIM, Nokia and ZTEprojects being the link between the manufacturers and Orange Spain.• Device testing: executing test plans (end user scenarios, radio tests,mobility performance and Orange apps testing).• Reporting issues to Orange and vendors following them up until fixed.• Documenting and managing projects on HP Quality centre.• Device’s box and end user guide approval for production.• Responsible for providing technical approval based on testing results.

Madrid Y Alrededores, España

• Working for Spanish Telecoms Ministry (MITYC) • Responsible for approval of base stations electromagnetic fields annualcertification, checking that the provided measurements are compliantwith Spanish law regulations for every base station.• Creation of statistics and databases.• Extended use of Visual Basic 6 and VBa (macros) to generate reports andto program tools to post-process certifications in XML format.

Madrid Y Alrededores, España

• Performing mobile devices technical acceptance for Telefónica, Orange,Yoigo NW operators and Euskaltel, Telecable and Mundo-R MVNOs.• Responsible of GPRS and USSD (lab), features and radio test plans.• Bug reporting and tracking on client’s tools.• Creation of final reports for customers.

Madrid Y Alrededores, España

• Working for Spanish Telecoms Ministry (MITYC)• Responsible for approval of base stations electromagnetic fields annualcertification, checking that the provided measurements are compliantwith Spanish law regulations for every base station.• Creation of statistics and databases.• Extended use of Visual Basic 6 and VBa (macros) to generate reports andto program tools to post-process certifications in XML format.• Electronics technician during 04/06 taking measurements of base stationselectromagnetic fields.• Creating official certification documents and technical reports.• Using lab tools such as spectrum analyser, field meter PMM / Narda.

Madrid Y Alrededores, España

2003/2004: Administrative assistant / Gas station manager.2001/2003: Fuel seller / Shop assistantStarted as shop assistant becoming manager assistant and then gas station manager after one year and a half.Creating employees working shifts taking care of a group of +10 people.Processing invoice, orders and deliveries.Taking care of gas station accounts and reporting to the regional manager.

Education record

Técnico Superior En Desarrollo De Productos Electrónicos / Electronics Technician Diploma (Hnd)