Payroll and Document Management Lines of Business: Account management, Source and sustain - find and connect with net new and existing partners for pipeline development and sales shepherding in the SAP ecosystem.Develop and extend the partner ecosystem framework for engagement and enablement across our payroll and document management solutions. Ensure program consistency across regions for global partnerships. Develop and refine standardized internal and external partner processes.Cross-team collaboration with sales, services, product, marketing, and operations.Lead the implementation for Partner Relationship Management platform (ZiftONE), and partner and sales tools (Reveal.co, Outreach.io) - developed business case, vendor review and selection processes.

Personal and professional solution-focused development coaching for individuals and small business groups with a focus on HR processes and HR technologies.

e-Commerce: The Partner Delivery Enablement and Training Director provides leadership to the partner enablement team of developers, trainers, and operations. In addition, the role works very closely with Kibo’s Partner community as well as customers, internal channels, sales & services teams and is responsible for ensuring that Partner deployments of Kibo software are setup and delivered successfully.Served as initial point of escalation on partner led projects.

Director, Qualtrics Practice (Feb-Oct 2021): Responsible for leading global Qualtrics delivery across the Human Capital Management, Consumer Industries, and Enterprise Asset Management lines of business. My focus is on Employee Experience and Customer Experience project transformation.Responsibilities included, RFP response, project scoping and proposals, services planning and development, sales and services enablement.Director, HCM Incubation (Oct. 2019 - Feb 2021): Lead the HCM New Solution Managers Team in developing new partner offerings, focusing on continuous improvement. Engage on 10-12 development projects per year. Research and develop delivery packages based on Rizing methodology and product software/services functions. Partner with Channels and Alliances, global and regional leadership, service level leads to determine global roll out strategy and product development path.Created enablement materials for pre-sales, sales, and services delivery teams. Facilitate incubated project proposal discussions. Assist in building sales pipelines, practice management structures, and serve to troubleshoot project implementations during delivery.Additional responsibilities: Core HR and payroll component product owner of the Synchrony People and Payroll solution. (Aug 2020)

Lead team of 20+ professional services consultants (Employee Central Payroll, Benefits, and Time Management). Redevelop service offerings related to payroll. Drive team capacity planning and forecasting. Staff development - mentor and coach individual consultants. Act as coach and mentor in the global SAP Coaching and SAP Mentoring programs. Developed quarterly/annual delivery targets based on historical and current forecasting. Assist with and troubleshoot project implementations during delivery.Served as services delivery representative, assisting sales team onsite with services sales presentation to C-suite.

Develop scoping, statements of work, and staffing plans for enterprise level customer projects. Lead team of 20 HCM consultant. Drive team capacity planning and forecasting. Partner with sales organization to support the sales process. Developed quarterly/annual delivery targets based on historical and current forecasting. Assist with and troubleshoot project implementations during delivery.

Enterprise level professional services with a focus on SAP Employee Central offering. Served as lead consultant, guiding junior consultants on projects. Engaged on projects using Agile methodology.

International enterprise level professional services consulting for HR systemsGlobal level enterprise customer level: 2k – 300K+ employee baseProject planning and implementation of Business/People Performance, goal management, compensation/variable pay, succession, career development

Develop/Update and deliver live and virtual technical training content for the Compensation, Variable Pay, and Employee Central modules worldwide.Create and maintain training project plans in relation to product processesSecure and manage SMEs for training development as neededUtilize technology for training deploymentDevelop and deliver short courses as needed (e.g. Calibration, Job Description Manager)Research and promote methods that enhance the learning process, reduce development/delivery timeManage external contracted project consultants

HR and Management implementation consulting for leading organization in performance and talent management systems. Engaged on projects using Agile methodology.Assist national/international enterprise level healthcare organizations with integrating performance and talent management systems through discovery process, project plan development, technical configuration, training development and provision, and change management guidance (1000-40,000 users)Back-up product lead for Job Description Manager moduleImplementation of compensation management, performance management, organizational goal management, 360 reviews, job description management, career development planning, stack ranking.

HR Business Partner utilizing consulting model in a performance based Fortune 100 organizationSupported both Service and Claims organizations (700 EE): 2 site managers, 5 Team Leaders, 25 supervisorsLead onsite employee relations, talent review/development and succession planning for managementCo-facilitate change roll-outs with site leaders regarding employee programs, internal process redesigns, change managementProvided HR specific training for general staff – process change rollouts, benefits, workplace safetyCo-facilitation of leadership development program.

Provide leadership for four person HR department of a 600 employee multi-site Community Mental Health SystemProvide guidance to all levels of management on employee relations, benefits, recruiting, training, and complianceIntegrated HRIS and recruiting data with HR reporting functions to improve quality of monthly Board reportImplemented online employee survey, employee portal, online employee performance review process, and job description redesignManaged benefits program design and compensation planning jointly with CFO through third party administratorContract trainer for ASPEN – Interviewing and Hiring training

Opened and developed northern Indiana for both service provision and staffing for long term care mental healthcare providerManaged employee and facility relations, recruitment of licensed cliniciansProvided training to clinicians on nursing facility regulation processesDesigned/Implemented automated clinical productivity tracking system – savings of over $2000 per monthDeveloped basic employee portal and online training system to disseminate information to remote providersMarketing projections and plans. Development of marketing and recruitment materials, company logo

Direct reports: 6 department headsManage site level employee relations and staff training; facility level budget, and regulatory complianceMarketing facility services to physicians/hospitalsMaintained highest census level in the history of the facility