Robert Gordon Email & Phone Number

Rockville, MD, US

Rockville, US

Consulting firm focused on using extensive real world knowledge and experience, to help small and mid-size businesses get the most from their IT, Facilities and Operations investments.

Portola Valley, CA, US

• Recruited by the CEO to perform all IT functions and support Operations logistics and fulfillment functions, for fledgling organic skincare company.Primary responsibilities included:
• Implementation and management of 100% cloud-based multinational corporate infrastructure, built upon Microsoft 365, Office 365 and Azure Active Directory platforms.
• Transitioned corporate clients from Skype for Business to Microsoft Teams, to promote centralized document management and collaborative messaging.
• Implementation of Shopify e-commerce platform servicing North America, Europe and the UK. Responsible for system administration/configuration and project management of third party design/development team.
• Evaluation, implementation project management and ongoing oversight of both domestic and international 3PL fulfillment partners; used for inventory warehousing and real-time order fulfillment.
• Design and implementation of Celigo cloud services automation integration platform, tying together Shopify, NetSuite and 3PL fulfillment partners; enabling end-to-end automation of D2C order flows.

San Jose, California, US

• Reporting to the VP of IT; recruited to project manage and implement Atlassian Datacenter consolidation across multisite software development environment.
• Lead project team consisting of twelve DevOps and IT engineers.
• Consolidating four geographically disparate Atlassian software development environments, into one centralized on-premise Atlassian Datacenter stack.
• Developed proposal to move consolidated environment to Atlassian Cloud, when cloud feature set becomes equivalent to on-premise solution (Q4 2018 target date).
• Responsible for build out of new CentOS Linux server cluster, plus installation and configuration of Atlassian Datacenter applications.

San Jose, California, US

• Reporting to the President/COO; recruited to initially manage corporate IT and facilities move to new 100,000 sq. ft. location, including 30,000 sq. ft. 24/7 operations R&D material science laboratory. Role expanded to.
• Migrated on premise Exchange 2010 and Windows Server filer environments to Office 365 Exchange Online and OneDrive/SharePoint cloud services.
• Consolidated all remaining on premise Windows and Linux servers (corporate and R&D) to VMWare ESX virtualized environment with SAN backend, reducing datacenter footprint and power consumption by 60%.
• Transitioned legacy internal wiki to Office 365 SharePoint Online. Designed new structure to reflect individual departmental focus (i.e. Finance, Operations, R&D, IT, etc.)
• Project management and implementation of facility security system, consisting of card key access system, IP-based video surveillance system and physical security patrols.
• Implementation and administration of Cisco Call Manager Express VoIP phone system.

• Reporting to the CEO; recruited to implement and manage corporate IT and HPC development environment for green-tech wind resource forecasting SaaS service start-up.
• Implemented off-premise Exchange 2010 Server environment via local hosting provider.
• Engaged pre-cloud private colocation HPC provider for R&D development environment. Designed, budgeted and implemented physical infrastructure of 1024 CPU cores, 24/7 wind resource forecasting SaaS service.
• Managed location search and facilities build out of corporate offices (cubicles, hard walled offices, conference rooms, Ethernet cable plant, wireless network, HVAC, ISP, etc.)

• Reporting to the VP of Informatics; recruited to manage corporate IT and facilities move to new biotech research facility, complete with CLIA compliant laboratories.Notable Accomplishments:
• Design and construction oversight of on premise data center, supporting R&D, production and corporate environments.
• Implemented policy based segmented network topology, securely isolating all CLIA compliant laboratories from Internet access and corporate data intermixing.
• Evaluation and managed implementation of NetSuite CRM/ERP solution. Gathered cross-functional departmental requirements to identify required modules and customization needs for team needs (i.e. Facilities, Legal.

US

• Reporting to the CTO; recruited to manage all IT and for Maxiscale. Responsibilities included complete engineering development infrastructure reorganization, corporate network simplification, engineering lab.
• Optimization, simplification and modernization of 500 server engineering development lab and network.
• Implementation of all corporate IT policies and procedures, including corporate security, onboarding and termination of employees, and all vendor relations.
• Migration to Windows 7, for all Windows based corporate and engineering desktops.
• Consolidation of corporate server infrastructure, using visualization, to simplify backend server infrastructure from eight disparate servers, down to four.
• Migration of entire engineering development environment (server OSes, bug tracking, development code repository, QA automation systems, etc.) to current versions.

US

• Reporting to the CEO; recruited to implement and manage corporate IT and facility operations for early market 10GB Ethernet network hardware manufacturer. Notable Accomplishments:
• Project management expansion of R&D hardware development lab, tripling available capacity. Included software/firmware updating of all QA and Test servers and equipment as well as network improvements.
• Re-architecture of software, ASIC, QA and Test development environments, resulting in 40% increase in throughput and testing turnaround. Environment was heterogeneous combination of Windows/Linux servers.
• Evaluation and managed implementation of NetSuite CRM/ERP solution. Gathered cross-functional departmental requirements to identify required modules and customization needs for team needs (i.e. Facilities, Legal.
• Managed IT and facilities related vendor contracts. Budgeted annual renewal forecasts of IT and facilities related projects and operation expenditures.
• Implementation of engineering office in Beijing, China supporting 24/7 development effort. Beijing network communicated with Santa Clara corporate headquarters via encrypted point-to-point IPSec VPN tunnel.

US

• Reporting to the CEO; recruited to implement and manage corporate and R&D IT environments for genomic research biotech start-up.Notable Accomplishments:
• Managed location search and complete office space and R&D laboratory build out, at empty shell green-field facility.
• Implement and administered secure document management system for Legal department.
• Administered secure isolated LAN between corporate network and on-premise Asian business partner network (at request of partner agreement)
• Developed secure, secure web-based partner extranet for document sharing and collaboration.

• Reporting to the VP of Engineering; recruited to manage IT and implement web services for early market travel search site.Notable Accomplishments:
• Upgrade and system re-architect of corporate IT environment. Migration of Exchange 2000 server to Exchange 2003, fixing recurring stability and connectivity issues.
• Managed implementation of New York City based data center, lowering Internet latency for EMEA user base.

US

• Reported to the VP of Engineering; recruited to review and improve IT/Operations team. Directed activities of IT staff, located in Seattle, Redwood Shores, and London, UK.Notable Accomplishments:
• Rearchitected multi-site Exchange environment, from multiple servers with mixed Exchange 5.5/2000, to robust Exchange 2003 topology, reducing TCO by 60%
• Provided technical input during corporate migration from legacy ERP system, to Microsoft Great Plains.

US

• Reporting to the Director of Operations; recruited to implement and manage corporate and R&D IT environments for early market high-throughput genomic research biotech start-up.Notable Accomplishments:
• Managed location search and move of start-up office and R&D laboratory, into new facility with capacity for 5x growth, as scoped by executive committee. Functions included upgraded network infrastructure, early.
• Managed team of six, responsible for architecture and maintenance of high throughput genomic analysis compute cluster and storage. At peak capacity, cluster held 700+ TB of genomic data, and was capable of analyzing.
• Implemented IPSec VPN tunnels to support remote offices in Florida, Washington DC, and Atlanta.
• Migrated corporate data center server environment from Window Server 2000/Exchange 2000 to Windows 2003/Exchange 2003.
• Defined all corporate IT processes and SOPs in collaboration with legal team, as well as implementing disaster recovery policies and internal support help desk.

US

• Reported to the CFO, recruited to manage all IT and telephony operations for Luminous Networks. Oversaw all IT functions including network and voice systems’ management, vendor relationships, defining of corporate IT.
• Designed initial corporate network infrastructure as contractor. Returned one year later to head IT department. Initial infrastructure was implemented with scalability so that no major redesigns were incurred as.
• Implemented VPN solution between Cupertino, CA and Colorado Springs, CO offices, reducing requirement for expensive dedicated end to end Telco provider services.

Lisboa, PT

• Reported to the CFO, recruited to manage all IT, telephony and facilities operations for ONI Systems. Oversaw all IT functions including network and voice systems’ management, vendor relationships, technical support.
• Solely responsible for all IT and facility issues from company’s inception to growth of over 100 employees.
• Oversaw integration of 26 man software development team into Optical Networks’ corporative collective.
• Performed planning and management of physical move of 60+ users to new corporate facility from Palo Alto, CA to San Jose, CA.

US

Education record

B.A., Radio, Film And Television Production