Rob G. Email & Phone Number
@eshopworld.com
2 phones found area 203
LinkedIn matched
Who is Rob G.? Overview
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Rob G. is listed as MarTech | eCommerce | Loyalty & Retention | Media | SaaS | Ex-Founder Stonewash (exit 2016) at Kompas Advisory, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at eshopworld.com, phone signal with area code 203, and a matched LinkedIn profile for Rob G..
Rob G. previously worked as Freelance Account Director at Bloovan Media Llc and Sr Director of Lifestyle & Beauty Brands (ecommerce SaaS) at Esw.
Email format at Kompas Advisory
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AeroLeads found 1 current-domain work email signal for Rob G.. Compare company email patterns before reaching out.
About Rob G.
Experienced customer success leader with over 15 years in the MarTech, Media and SaaS industries, I specialize in driving customer engagement, retention, and growth. My journey has taken me from co-founding a MarTech startup to leading high-performing teams in established organizations.I have a proven track record of building strong relationships with C-suite executives and delivering strategic insights that empower clients to achieve their business objectives. My approach is data-driven, utilizing analytics to inform decision-making and enhance customer experiences.Key competencies and experience- Onboarding & training at scale- Product adoption & value realization- Business reviews (MBRs/QBRs/ABRs)- Contract renewals- Creating and implementing customer success playbooks- KPIs and performance metrics- Customer references and referrals- Net Promoter Scores (NPS) & CSAT- Case studies and co-marketing- Mapping customer journeys and LTV- Strategic planning- Strong and collaborative leadership- Conflict resolution- SaaS business models and upselling- Building multilayer customer relationships and trust- Managing enterprise level accounts- Effective scaling, transition and growth- Strong presentation skills- Negotiation and objection handling- Building and leading high performing account management teams- Coaching and training- Developing scalable customer retention teams and models- Mapping and implementing customer training and product adoption programs- Creating and developing playbooks for customer loyalty- Mapping customer journeys through detailed data analysis- Developing and implementing strategy for retention
Listed skills include Leadership, E Commerce, Social Media, Strategic Partnerships, and 46 others.
Rob G.'s current company
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Rob G. work experience
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Freelance Account Director
Freelance fixed term project working on the launch of social media channels.
Sr Director Of Lifestyle & Beauty Brands (Ecommerce Saas)
-Quota carrying at $9m annually-Delivered on 4 new logo contracts for global market expansion with enterprise retailers
Vice President Of Customer Success (Retail Loyalty And Martech Saas)
- Leadership of a team of 6 across account management and professional services
- Project managed and launched successful programs for leading retailers including Krispy Kreme, Scholastic and AAA
- Delivered growth exceeding 12% within existing accounts YoY
- Created and implemented internal roadmap for account retention and growth
- Created and implemented processes for referrals and CSAT scoring from customers and partners
- Reduced customer churn by over 20%
Founder & Ceo (Content Marketing Saas)
- Built the business from the ground up, boot-strapped to ARR of $4m within 3 years
- Strategized for over 200 active customers including Microsoft, Aston Martin, Sony, BP & Celgene
- Created full end to end account management mapping from sales through to contract renewal
- Less than 2% churn YoY in ARR over 7 years
- Brokered the sale of the business to a venture capital firm in Milan, Italy in 2016
Founder & Head Of Client Services (Marketing Agency)
- Client & project management for small marketing agency- Built business over 4 years to a roster of 22 clients in Fintech, eCommerce, Restaurants & mobile app productions- Project managed development of mobile apps, touch screen menus and eCommerce websites
Head Of Client Services (Content Marketing Agency)
Group Account Director (Media Agency)
Group Account Director (Content Marketing/Media Owner)
Frequently asked questions about Rob G.
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What company does Rob G. work for?
Rob G. works for Kompas Advisory.
What is Rob G.'s role at Kompas Advisory?
Rob G. is listed as MarTech | eCommerce | Loyalty & Retention | Media | SaaS | Ex-Founder Stonewash (exit 2016) at Kompas Advisory.
What is Rob G.'s email address?
AeroLeads has found 1 work email signal at @eshopworld.com for Rob G. at Kompas Advisory.
What is Rob G.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 203 for Rob G. at Kompas Advisory.
Where is Rob G. based?
Rob G. is based in Greater Philadelphia, United States, United States while working with Kompas Advisory.
What companies has Rob G. worked for?
Rob G. has worked for Kompas Advisory, Bloovan Media Llc, Esw, Clutch, and Stonewash (Acquired By United Ventures 2016).
How can I contact Rob G.?
You can use AeroLeads to view verified contact signals for Rob G. at Kompas Advisory, including work email, phone, and LinkedIn data when available.
What skills is Rob G. known for?
Rob G. is listed with skills including Leadership, E Commerce, Social Media, Strategic Partnerships, Public Speaking, Online Marketing, Magazines, and Digital Strategy.
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