Rob Green Email & Phone Number

Las Vegas, Nevada, Us

Las Vegas, Nevada, Us

Boulder, Colorado, Us

Primary responsibilities are architecting from our premise based high availability products (UIP, WFM, ALM, APM, WFO, AQM) to highly available horizontal scaling design for failure principals using both AWS native and Cloud neutral technology (Kubernetes, Kafka, kong) resulting in our flagship product Aspect Via(tm).Work with SRE, engineering and other architects pushing devops mentality through out the company organizations. Evaluate emerging technologies, design, document and implement with hand off to production teams. Due diligence and technical feasibility in several acquisitions Evaluate emerging technologies, design, and document for operations teams Work with product management and engineering to architect path from legacy premise products into a cloud friendly deploymentWorked with operations on scaling, logging, monitoring, configuration and orchestrationWork with product management and engineering for new product/feature developmentCompliance work for SOX2 and PCI DSSManage cloud architecture teamTo act as tier 3 or 4 escalation.Designed and implemented plan to migrate datacenter with thousands of servers from forced mixed air to a hot ducted/chilled water layout.Evaluated and installed multiple virtualization solutions such as Vmware and Openstack. Designed and installed initial VMWare cloud infrastructure for production deployments.Evaluated and was principal in selection of next generation servers that run the Aspect Cloud.Evaluated and was principal in selection of shared storage such as NetApp, Nexenta, IBM Storwize and Dell CompellentWorked with telco carriers to test implementation of codecs g726 and g729, as well as using TLS/SRTP for securing call control and media with our product lines.Capacity planning for all data centers for physical rack space, network, and internet. Worked with co-location providers to expand services when needed

Orlando, Fl, Us

Designed and implemented internal configuration and orchestration solutions to realize more reliable and faster deployments. Budget planning for datacenters and AWS expansionsAll non-personnel related management of datacenters (NOC owned by different team)Designed plan to migrate from physical servers to virtualizationCapacity planning for all data centers for physical rack space, network, and internet.Worked with co-location providers to expand services when neededWorked with vendors on reducing contractual costs (such as carriers)Reviewed and approved change management requests for production

Orlando, Fl, Us

Primarily a CPP and C developerMember of w3c committee on Call Control XML (http://www.w3.org/TR/ccxml/) specification. Responsibility included working with chairman to write and review sections of specification as well as to write test cases for implementors. Concurrently kept Voxeo's own implementation up to date.Worked extensively with SIP and RTP in the product to maintain interoperability with other vendors and products.Rewrote gateway for Cisco Unified Communications Manager (ICM/CUCM/UCCX) VRU to support version 6 to 10.Wrote several installers for all products Voxeo offered at the time. Wrote the cross platform build system using several technologies such as Fish Eye, Jenkins and cruise control.Introduced CPPUNIT (from exceptional results of using JUNIT in the Java code) as well as back filling tests and retrofitting.Rewrote Session Border Controller (SBC) B2BUA application based on standard CCXML. Ported entire product line to 64bit Windows including cpp code, java code, build systems, unit tests and installers concurrently while other developers worked on mainline branch. Ported entire product line to Linux/MacOS (Centos, Ubuntu, Debian, BSD) including cpp code, java code, build systems, unit tests and installers concurrently while other developers worked on mainline branch. Added support for IPv6 to entire product line for Windows and Linux concurrently with other developers.