Robert Grimes Email & Phone Number

Marlow

Brentford, West London

A start-up team accountable to a Vice-President, tasked with developing a continuous improvement programme within GSK’s Global ERP Project, to identify and drive multi-site adoption of best practices.Identifying localised best practises, by engaging site based support staff and end users. Assessing the potential compliant risk and financial benefits.

Stockley Park, Uxbridge

Charged with integrating satellite IT support services into the SAP Competency Centre, to leverage economies of scale and service quality. Integration with the Competency Centre also facilitated cross skilling, extendied support hours where beneficial and cost saving through the consolidating Management and generic roles such as Database support.

Stockley Park, Uxbridge

Working directly for a Vice President, Project Managed the relocation of the 120 strong SAP Support Centre to the GSK premises in Stockley Park. Support of this mission critical manufacturing system was paramount. I acted as customer liaison for a complete refit and up-grade of the ground floor facilities. Worked closely with Directors and Team Managers to.

Stockley Park

Manager of a start-up first-line support team to end users over multiple sites. including Singapore. We had site based support for the initial six weeks after go-live to both provide a more personal hand holding approach to the Pharmaceutical manufacturing users, but also to give our teams opportunity to enhance their manufacturing knowledge.After the.

London, United Kingdom

Client site based Management of on and off site service delivery model, delivering both reactive and proactive support for back-end Infrastructure and end user hardware and software support.

Slough

Managed two teams that developed the technical solutions for delivering outsourced IT support to Clients.The first team developed and supported the Call Management Software [CMS]. Initially this was driven by clients preference, but I drove the transition to a single solution through analysis of the major CMS products, choosing Remedy for its versatility..

Slough, United Kingdom

Employed by Bull on the back of my successful University project with the Management team of the service Division. Tasked with developing a set of performance measures to improve client facing Support Services.

Enfield, North London & Whitby, North Yorkshire

Rejoining Europwer after the Industrial Placement during my Degree, I was tasked with assessing the Technical aspects of PTFE Manufacturing facility in Enfield, before its planned transition to a purpose-built factory extension at the Whitby plant the following year. It quickly became obvious that this project had received little attention being the last.

Whitby, North Yorkshire

A 12 month industry placement during my first Degree. Europower (previously Winster Hose) manufactured high-prsssure industrially hoses and coupling. Working with the Technical Manager, I was responsible for evaluating and embedding diverse production solutions and enhancement. This included the acquisition of an in-line Ultrasonic monitor to promote.

Roadway Green, Nr Crewe

A 4 year Apprenticeship covering all aspects in the manufacture of small caliber ammunition, from the Foundry and high-volume Presses to the precision of the Tool Room.Three years gaining experience in various roles including Drawing Office and CNC machining, and the final year specialising in the highly accurate Production Tool Room often manufacturing.

Master’S Degree, Msc Computer Integrated Manufacture

Projects: - 'Manufacturing Process Improvement' for British Steel at Llanwern, South Wales. - 'Performance Measurement System' for Bull.

Bachelor’S Degree, Computer Aided Engineering, 2:1 (Hons)

Activities and Societies: 12 months Industrial Placement at Europower Hydraulics Limited.

Higher National Diploma, Mechnical Engineering