Robert Gutierrez, Mph Email and Phone Number
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My heart is in providing our loved ones with the highest-quality senior living care possible. It is through this internal motivation and sense of purpose that I established BrightStar Care Thousand Oaks (an in-home care company committed to delivering quality care) in 2011. Within a very short period of time, I:► Grew business from zero to multi-million-dollar enterprise within 2 years despite strict and ever-changing regulatory and competitive business environment.► Created and executed an innovative marketing plan—with a strong focus on community outreach—increasing the number of clients gained from referral sources by 35% YoY.► Recruited, hired, trained, coached, and reviewed performance of 350+ total employees, and regularly managed 60-120 caregivers, nurses, and office staff to successfully maintain a highly productive work environment. BrightStar Care Thousand Oaks, serves more than 500 patients annually, and earned Best of Home Care awards in 2016 and 2017 for outstanding client services. Currently, I serve as a consultant and administrator to BrightStar Care Thousand Oaks, (having successfully sold the company in 2017). As a leader throughout my career—beginning with General Electric Capital (that’s a different story!)—I have earned a reputation for building and leading high-performing teams to drive business growth. My leadership strengths center on relationship building. I start there and it remains at the core of all I do. With my people-focused approach, I remain committed to making continuous improvements in process, communication, and stakeholder engagement to enable growth.
Clearwater Living
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Executive Director, Clearwater At GlendoraClearwater Living Aug 2022 - PresentNewport Beach, Ca, UsChampion lease up operations for new Clearwater at Glendora assisted living / memory support community. Brand Clearwater by developing grass roots relationships with referral sources and general public. Execute marketing plan and deliver deposit targets within development budget. Lead staffing activity for director level positions. Once open, oversee and direct the day-to-day functions and efficient operations of Clearwater at Glendora in accordance with all federal, state, local and licensing regulations, and allcompany policies and procedures. Ensure the highest quality of care for residents,while maintaining the community’s financial stability, and creating a harmonious workingenvironment for all team members.
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Executive Director / AdministratorAasta Assisted Living May 2021 - Aug 2022*Lead change management turnaround effort at 130 bed Assisted Living / Memory Care *Full P&L responsibility and oversight of renovation project *Oversee Title 22 compliance and licensing initiatives *Establish values, mission and vision *Establish baseline, benchmarks and improve
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Director - Project Management | Project ManagerSouthern California Orthopedic Institute (Scoi) Dec 2018 - May 2021𝐈 𝐬𝐩𝐞𝐚𝐫𝐡𝐞𝐚𝐝𝐞𝐝 𝐚𝐧 𝐄𝐌𝐑 𝐦𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 𝐞𝐟𝐟𝐨𝐫𝐭 𝐛𝐲 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠, 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐧𝐠 𝐚 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐩𝐥𝐚𝐧 𝐟𝐨𝐫 ~ 𝟓𝟎𝟎 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝟔 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐨𝐧 𝐔𝐂𝐋𝐀 𝐄𝐏𝐈𝐂 𝐄𝐇𝐑 𝐢𝐧𝐬𝐭𝐚𝐧𝐜𝐞, 𝐫𝐞𝐪𝐮𝐢𝐫𝐢𝐧𝐠 𝐢𝐧𝐭𝐞𝐧𝐬𝐞 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡/𝐝𝐚𝐭𝐚 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧.While in pursuit of my Master of Public Health, I joined SCOI as a project manager and was promoted within 1 year to become the director of project management. The scope of my role(s) at SCOI revolves around optimization, efficiency, and process improvement, all with an undercurrent of relationship development and management; I lead project management activities both internally and with external vendors and partners, guiding timely, cost-effective fulfillment of all project deliverables.Some additional highlights include that I:• Increased workflow efficiency and performance via formulary, standardization, and working capital savings (estimated $200K) as co-lead for DME inventory optimization project. • Currently lead the PPE aspect of our COVID-19 mitigation strategy, partnering closely with vendors to ensure our ability to provide continuous patient care.• Served as project lead for critical interface projects with UCLA to facilitate continued partnership development.• Cultivated and maintained effective relationships with key UCLA stakeholders, providing day-to-day contact on project status to ensure ongoing communication and engagement.• Developed and maintained partnerships with more than 10 outside resources, including third-party vendors, to optimize product and service delivery.
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Administrator | ConsultantBrightstar Care Aug 2017 - May 2021Gurnee, Il, Us𝐈 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐞 𝐭𝐨 𝐨𝐟𝐟𝐞𝐫 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐫𝐞𝐠𝐚𝐫𝐝𝐢𝐧𝐠 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐜𝐚𝐫𝐞, 𝐬𝐭𝐚𝐟𝐟𝐢𝐧𝐠, 𝐫𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞, 𝐚𝐧𝐝 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭. -
General Manager / Chief Operating Officer / FounderBrightstar Care May 2011 - Aug 2017Gurnee, Il, Us𝐈 𝐞𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐁𝐫𝐢𝐠𝐡𝐭𝐒𝐭𝐚𝐫 𝐂𝐚𝐫𝐞 𝐓𝐡𝐨𝐮𝐬𝐚𝐧𝐝 𝐎𝐚𝐤𝐬—𝐚𝐧 𝐢𝐧-𝐡𝐨𝐦𝐞 𝐜𝐚𝐫𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐜𝐨𝐦𝐦𝐢𝐭𝐭𝐞𝐝 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐜𝐚𝐫𝐞—𝐚𝐧𝐝 𝐰𝐢𝐭𝐡𝐢𝐧 𝟔 𝐲𝐞𝐚𝐫𝐬 𝐠𝐫𝐞𝐰 𝐢𝐭 𝐟𝐫𝐨𝐦 𝐳𝐞𝐫𝐨, 𝐭𝐨 𝐛𝐞𝐜𝐨𝐦𝐞 𝐚 𝐦𝐮𝐥𝐭𝐢𝐦𝐢𝐥𝐥𝐢𝐨𝐧-𝐝𝐨𝐥𝐥𝐚𝐫 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞.As the General Manager and Chief Operating Officer, I provided around-the-clock leadership (even covering shifts at times), to ensure quality patient care.Additionally, my role included recruiting, hiring, and training 350+ total employees, and regularly managing 60-120 caregivers—nurses and office staff—to successfully maintain a highly productive work environment.A few additional highlights include:• Creating and executing an innovative marketing plan with a strong focus on community outreach that increased the number of clients gained from referral sources by 35% YoY.• Implementing twice-daily staff “check in” meetings to review and resolve daily scheduling or client issues, which reduced caregiver staff turnover 40% and improved unstaffed shifts 20%.• Held P&L ownership and kept a DSO of ˂20-day range (50% lower than industry average).
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Administrator (Temporary Role)A Loving Heart Senior Care May 2018 - Aug 2018𝐈 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐝 𝐛𝐚𝐜𝐤-𝐮𝐩 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐨𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐨 𝐑𝐂𝐅𝐄 𝟔-𝐛𝐞𝐝 𝐟𝐚𝐜𝐢𝐥𝐢𝐭𝐲, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐟𝐚𝐯𝐨𝐫𝐚𝐛𝐥𝐞 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬; 𝐈 𝐦𝐚𝐧𝐚𝐠𝐞𝐝 𝐭𝐡𝐞 𝐝𝐚𝐢𝐥𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐨𝐟 𝐟𝐚𝐜𝐢𝐥𝐢𝐭𝐲, 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐬𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐢𝐨𝐧 𝐨𝐟 𝟏𝟎+ 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬, 𝐫𝐞𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐢𝐧 𝐡𝐢𝐠𝐡-𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐜𝐚𝐫𝐞.Prior to going back to school to earn my MPH (although after the decision was made and process started), I joined A Loving Heart Senior Care. Here, I successfully interacted with staff, families, physicians, hospice and home health agencies to promote continuous operational improvements, ensuring patient satisfaction. Some additional highlights include the following:• Improved patient outcomes, reducing patient injuries to zero.• Demonstrated expert compliance with all CA Title 22 RCFE regulations.• Administered policies and procedures related to admission, medication management, resident acuity, and licensing with unwavering integrity and strict attention to detail.
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Director - Planning And AnalysisConocophillips Mar 2008 - Apr 2011Houston, Texas, Us𝐈 𝐬𝐞𝐫𝐯𝐞𝐝 𝐚𝐬 𝐏𝐎𝐂 𝐟𝐨𝐫 𝐫𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐢𝐬𝐬𝐮𝐞𝐬 𝐚𝐧𝐝 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬, 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬, 𝐚𝐧𝐝 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐚𝐧𝐝 𝐞𝐱𝐭𝐞𝐫𝐧𝐚𝐥 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐯𝐢𝐬𝐢𝐨𝐧 𝐚𝐥𝐢𝐠𝐧𝐦𝐞𝐧𝐭 𝐚𝐜𝐫𝐨𝐬𝐬 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐝𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭𝐬.Additionally, I had been promoted to direct a 6-person team focused on implementing plans according to established policies and procedures while being accountable for planning, evaluating, and executing multiple activities and initiatives to drive downstream transportation and commercial development, including modeling, optimization, tariff administration, budgeting, and benchmarks/metrics.Within this role I regularly interacted with senior management and C-level executives via report preparation and delivery, regular updates, and presentations. One of my most notable achievements in this role is that I:• Reduced transportation costs $4M by analyzing different modes of transportation to determine efficiency and recommending effective ways to improve performance through data visualization and modeling. -
Director - Branded PricingConocophillips Mar 2005 - Mar 2008Houston, Texas, Us𝐈 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐞𝐝 𝐰𝐢𝐭𝐡 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐞𝐚𝐦𝐬 𝐟𝐫𝐨𝐦 𝐬𝐚𝐥𝐞𝐬, 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐨 𝐝𝐫𝐢𝐯𝐞 𝐜𝐨𝐫𝐩𝐨𝐫𝐚𝐭𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬, 𝐚𝐧𝐝 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐝𝐮𝐫𝐢𝐧𝐠 𝐜𝐫𝐢𝐭𝐢𝐜𝐚𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧, 𝐟𝐨𝐬𝐭𝐞𝐫𝐢𝐧𝐠 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐞𝐝 𝐛𝐫𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥𝐭𝐲.I was promoted into this role (from previously being a Director of Credit Card Marketing) to manage a team of 4 and control annual wholesale pricing of $8B ($25M daily), which represented all ConocoPhillips branded gasoline and diesel stations in the US, facilitating sustainable business and revenue growth. A bottom-line highlight of my time in this role is that I:• Saved $4M annually by introducing ethanol-blended gasoline to new terminals, replacing unleaded gasoline at a cheaper cost with no negative impact to performance.
Robert Gutierrez, Mph Skills
Robert Gutierrez, Mph Education Details
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Ucla Fielding School Of Public HealthMaster Of Public Health -
University Of Colorado BoulderFinance
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Conocophillips Corporate TrainingSix Sigma Green Belt
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Brightstar Healthcare Franchisee Training
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General Electric Corporate Training
Frequently Asked Questions about Robert Gutierrez, Mph
What company does Robert Gutierrez, Mph work for?
Robert Gutierrez, Mph works for Clearwater Living
What is Robert Gutierrez, Mph's role at the current company?
Robert Gutierrez, Mph's current role is Senior Living Executive • Administrator | I help companies prioritize patient care/outcomes by cultivating relationships & motivating staff ► Growing business & delivering results | Master of Public Health • Current RCFE.
What is Robert Gutierrez, Mph's email address?
Robert Gutierrez, Mph's email address is ro****@****are.com
What is Robert Gutierrez, Mph's direct phone number?
Robert Gutierrez, Mph's direct phone number is +184778*****
What schools did Robert Gutierrez, Mph attend?
Robert Gutierrez, Mph attended Ucla Fielding School Of Public Health, University Of Colorado Boulder, Conocophillips Corporate Training, Brightstar Healthcare Franchisee Training, General Electric Corporate Training.
What are some of Robert Gutierrez, Mph's interests?
Robert Gutierrez, Mph has interest in Children, Education, Health.
What skills is Robert Gutierrez, Mph known for?
Robert Gutierrez, Mph has skills like Leadership, Management, Strategic Planning, Start Ups, Team Building, Healthcare, Marketing, Customer Service, Project Management, Contract Negotiation, Training, Program Management.
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