Rob Hafkenscheid Email & Phone Number

Utrecht, Nederland

Board member of Medux and responsible for Medipoint business. Medipoint is the market leader in providing personal mobility aids with a € 250+ business and over 1.000 employees.

The Hague, South Holland, Netherlands

Leading the most exciting transformations: the Digital and our Agile-at-scale transformation. Driving the digital transformation roadmap throughout the company!

Hoofddorp, North Holland, Netherlands

Leading one of the Business Units, PostNL Extra@Home. We deliver XL goods to consumers daily. Full P&L responsibility for the Benelux with a revenue over € 50 mln and a staff of more than 300 people, next to hundreds of people working at subcontractors. Based on our long term vision I have managed to improve our Net Promotor Score from 12 to over 65. The Return on Sales has improved significantly in the period I was in charge of the business unit. Next to that I have lead 2 take overs and integrated both businesses successfully. In process optimization we use LEAN as our way of working, leading to numerous process improvements per year and substantial cost reductions.Our large customers are the leading e-commerce companies in the Benelux. Together with our customers we develop new products and markets. The larger contracts with a value > € 1 mln are negotiated by me personally.

The Hague, South Holland, Netherlands

In this role I was responsible for the program that manages one of the game changers in the regulatory field, the start of Significant Market Power legislation and the possible consequences for PostNL Mail. In this role I reported directly to PostNL’s CEO and CFO. Leading multiple teams of specialists when formulating PostNL’s point of view; preparing decision making for our Board of Directors; internal and external communications.

The Hague, South Holland, Netherlands

Customer satisfaction, revenue (> € 220 mln), profit and employee satisfaction were my most important goals. Manager of a staff of 16 people, consisting of (sr.) account managers and front office employees. Negotiating new contracts with our large customers (top 10) and pro-actively managing the contracts.In this role I was able to build long term relationships with our customers.

The Hague, South Holland, Netherlands

Manager of a team of 5 marketeers. Development of new products and improving existing products/concepts. In this role I was responsible for all products used by our business customers.

Master’S Degree, Business Administration And Management, Marketing

High School