Robert Hanimyan, Pmp®, Psm I Email & Phone Number

Toronto, On, Ca

Program Manager leading the Sensitive Data Protection Program. Leading a cross functional team in Cyber Security, Data Governance, and Privacy for the implementation of Microsoft Information Protection (MIP), Records Retention, Data Loss Prevention (DLP), and Collibra Data Cataloging enterprise wide. Supported OMERS Data & Advance Analytics as Program Manager providing oversight, financial management, and reporting on the broad portfolio of enterprise-wide projects including Data Science and Business Intelligence, Data Engineering, Data Governance and Information Management. Senior Project Manager leading the IT implementation of Global Investment Finance Team's migration to eFront as the system of record for all Global Investments. Agile Scrum Master supporting OMERS Data & Technology. Promoting business agility, DevOps, and product mindset through training sessions and and scrum events; embedding an agile approach within teams by leveraging supporting tools, including Azure DevOps.

Developed the design and execution of custom solutions that drive business productivity and profitability, empower nonprofits to excel in service, and cultivate a fertile environment for creativity and innovation.Drawing insights from leading organizations with highly engaged workplaces, I meticulously crafted a repeatable system anchored in the Four Pillars of Engagement. This framework empowers employees to thrive in their workspace, fostering a culture where their best selves can shine.Architected from the ground up, the Four Pillars model of Engagement encompass:✔️ Cultivating a sense of purpose and shared meaning✔️ Facilitating open communication and information sharing✔️ Amplifying the voice of employees eager to make an impact✔️ Nurturing effective employee recognition and appreciationIn addition, I conceptualized a valuable resource for employers and business owners – the "HOW ENGAGED IS YOUR WORKPLACE - a Free Self Assessment Guide." This tool equips leaders with insights to evaluate and elevate workplace engagement.

New York, New York, Us

Project Manager responsible for the successful implementation of Mobile Device and Asset Management corporate solution impacting end-user experience globally across 3,500+ users. End to end Project Manager for Device and Application Provisioning Process, with a focus on process re-design, leveraging existing automation, outsourced vendor options, and eliminating manual hand-offs for a seamless business end-user experience. Successfully completed two Proof of Concepts (POCs) for Microsoft RemoteApp and Citrix Cloud to compare and assess the optimal solution for front-end application delivery through MS AzureProject Manager leading all aspects of the Citrix Cloud Enablement and Migration project with a focus to define, configure and document a standard delivery method for applications through Citrix Cloud in Microsoft Azure, and migration of applications (front-end delivery).

Toronto, Ontario, Ca

Reported to the Head, Service and Operations Strategy and Process Excellence. Developed BPM Capability and operational standards for managing process changes across the organization; created systematic organization and tactical alignment of all process related data. Responsible for rebuilding and leading RBCI's Employee Suggestion Program branded “My Bright Idea (MBI)." Successfully improved and consecutively grew overall employee participation to their highest levels year-over-year from 2013-2015 achieving 63% Employee Engagement (700% increase), and generated $1.8M in benefits. The MBI Program was further recognized for improving Employee Engagement across the business, and a contributing factor in RBC’s application for being one of Canada’s Top 100 Employers for 2016.

Markham, Ontario, Ca

Reported to the Senior Vice President, Strategy and Shared Services. Managed a combined team of Black Belts, Green Belts, Technical Writers, and Technical Trainers.Combined the efforts of the Operational Excellence and Technical Training team by focusing on key strategic priorities of the organization, establishing a centre of excellence of process mapping and documentation, and bridging the gap between process and systems training to deliver an improved employee experience that enhances overall client experience.

Markham, Ontario, Ca

Reported to the Executive Vice President, Claims and Customer Service Operations. Seconded for the purpose of enabling the effectiveness of the EVP, Claims and Customer Service Operations by providing structure, governance, and oversight to ensure the senior leadership team operated in the most efficient manner possible.

Markham, Ontario, Ca

Reported to the Vice President, Claims Operational Excellence. Responsible for building, growing and leading a team of high performing individuals, focused on leading and delivering incremental and transformational process improvement initiatives across the claims organization. Developed internal structure, governance, and project management methodology for business process re/engineering; introduced new methods of data collection and current state analysis, built greater understanding of current processing capabilities across front line claims business units.

Toronto, On, Ca

Reported to the Global Head of Quality, responsible for the National Quality Program across Canada. Engaged with key business segement stakholders across geographies to establish reporting standardization of operational performance through common measurements, metrics, and Key Quality Indicators (KQIs) presented on a monthly basis.

Toronto, On, Ca

Reported to the Head of Process Improvement, responsible for leading engagements to review people, process, and technology across internal Securities Operations and Fund Accounting groups for the purposes of reducing costs and increasing client experience. Developed and implemented a "Quality Lab” model and framework that focused on fostering an atmosphere of innovation and change by engaging and empowering front line staff. Sustained results with proven repeatability, translated to annualized cost savings of $1.2MM.

Toronto, Ontario, Ca

Developed expertise through engagements that spanned RBC, including RBC Investment Operations, RBC Contact Centres, RBC Dexia, and Global Private Banking in New York, Miami, and Channel Islands. Mentored and trained new consultants on capacity management tools and applications.

Toronto, Ontario, Ca

Toronto, Ontario, Ca

Bachelor Of Commerce, Management And Economics

Project Management Professional (Pmp)®

Various Certificates

Education record

Bachelor Of Commerce - Bcom

Product Management