Rob Headrick personal email
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I am a rising IT professional with extensive customer service, problem solving, and project management experience. Additional publications, presentation, and design experience including graphic design, layout, writing, editing, client communication, and quality assurance. Special expertise in corporate and nonprofit publishing and presentation production.I've delivered thousands of high-quality, visually creative, and editorially sound products through results-focused writing, editing, and design. My strengths as a team manager include communication, planning, budgeting, innovation, and leadership. I have extensive qualifications in all aspects of corporate and non-profit publishing, marketing, communications, and creative services and a track record for exceeding expectations under tight deadlines. I am driven by new challenges, demanding deadlines, and a desire to build strong relationships.I provide a full range of creative services including staff and project management; client relations; collateral development and branding; editorial and quality assurance; graphic design, publications design, and presentation design; and photography. I also provide consulting for publishing/creative services departments—staff development, workflow analysis, and client/vendor relations, and more. Specialties: Creative services, production, and publishing operations; strategic planning; staff development and management; project planning and management; budgeting and negotiation; client interaction, relationship building, and problem resolution; writing, copyediting, and proofreading; visual and editorial quality assurance; press releases; presentation design and page layout and production; graphic design, data visualization, and web design; video, audio, and multimedia production; photography; marketing; and social media.
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Hardware Software EngineerAt&TCatonsville, Md, Us -
Hardware Software EngineerAt&T Oct 2022 - PresentDallas, Tx, UsI provide help desktop support within a VDI environment using analytical, troubleshooting, and customer service skills to assist users in resolving IT issues. -
Principal ConsultantSelf-Employed Jan 2005 - PresentMore than 25 years of experience across—• Publishing consulting (corporate/non-profit creative staff development, workflow analysis, QA)• Graphic design and desktop publishing (marketing materials, books, infographics, resumes)• Presentation design (PowerPoint, Keynote, handouts, signage)• Writing, editing, copyediting, proofreading (Chicago 17, GPO, AP, CBE, APA)• Photography (portraiture, fine art, commercial, real estate)• Marketing (branding, logos, advertising, social media, bulk email)• Media/public relations (press releases, social media)• Client–vendor management and relationship buildingEmail me at rgheadrick@mac.com to get started.
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Sr. Director, Marketing & MediaKeller Williams Realty, Inc. Dec 2013 - Jun 2015Austin, Tx, Us• Developed and executed a multi-channel marketing plan including email blasts, social media, print collateral, and video• Redesigned and relaunched the website with SEO, Google analytics, and upgraded search functionality• Launched and maintained social media profiles across Facebook, Twitter, LinkedIn, Instagram, and Google+; cultivated and published content; raised Klout influence score from 41 to 63 (top 5% of all social media users)• Wrote, shot, edited, and produced video property tours and slideshows—including photo editing and music bed creation -
Sr. Publications SpecialistIcf International Oct 2012 - Dec 2013Reston, Virginia, Us▪ Edited and produced several dozen health-care-related proposals and deliverables across multiple topic areas and audiences -
Sr. Manager, Corporate Creative ServicesIcf International Apr 2008 - Oct 2012Reston, Virginia, UsOversaw Creative Services staff of 15 including publications, graphic design, editorial, and proposal production. Was responsible for a high degree of precision and efficiency in planning, project management, workflow, cross-functional communication, quality control, problem solving, and staff development. Primary CS products included proposal, contract deliverables, and marketing materials. Heavy involvement in HR-related tasks (recruiting, interviewing, orientation, and job descriptions) for publications-related needs across ICF office locations.
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Director, Publishing & Media ResourcesIcf International Apr 2008 - Apr 2009Reston, Virginia, Us▪ Oversaw staff of 15 including publications, graphic design, editorial, reprographics, and library functions▪ Raised department’s firmwide survey rating from 60% to 90% during first year of department leadership▪ Responsible for a high degree of precision and efficiency in planning, project management, workflow, cross-functional communication, quality control, problem solving, and staff development▪ Primary PMR products include proposal, contract deliverables, and marketing materials (print and web)▪ Heavy involvement in HR-related tasks (recruiting, interviewing, orientation, and job descriptions) forpublications-related needs across ICF Macro office locations
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Director Of Communications & PublicationsAmerican Association Of Physics Teachers Dec 2005 - Mar 2008College Park, Maryland, Us• Oversaw communications, publications, web, marketing, and public relations functions with a heavy concentration in planning, efficient workflow, cross-functional communication, quality control, branding, and staff development• Product launches included books, brochures, e-newsletter, magazine, website redesign, and conference programs, proceedings, and audio/video• Also maintained frequent and deep participation in HR function (recruiting, orientation, job description and evaluation criteria development, rewards programs, and employee handbook revision). -
Sr. Director, Creative ServicesCorporate Executive Board Apr 2001 - Apr 2005Arlington, Va, Us• Prepared and controlled $1.5 million annual budget; negotiated favorable chargeback rate with CFO• Lead Creative Services by managing daily activities and engineering strategic plans to improve department ops• Recruited, managed, and inspired team of 43, including directors, managers, designers, proofreaders, and administrative assistants; successful in identifying opportunities for growth• Identified, implemented, and leveraged staff and department productivity metrics, increasing average tenure from 1.5 years to 3.5 years• Served as conduit between creative team and clients, earning their confidence with reliable follow-through and clear communication• Negotiated cost-saving contracts with freelance designers, printers, and staffing vendors, saving 5–10% year over year• Partnered with CMO and Marketing Operations to translate marketing messages into dynamic, visually engaging brochures and collateral• Upgraded the aesthetics and usability of corporate Internet design -
Director, Creative ServicesCorporate Executive Board Sep 1998 - Apr 2001Arlington, Va, Us
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Manager, Creative ServicesThe Advisory Board Company Aug 1997 - Sep 1998Washington, District Of Columbia, Us -
Copyeditor/Proofreader, Creative ServicesThe Advisory Board Company Apr 1996 - Aug 1997Washington, District Of Columbia, Us
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Graphic Designer, Creative ServicesThe Advisory Board Company Nov 1994 - Apr 1996Washington, District Of Columbia, Us
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Production EditorEntomological Society Of America Aug 1992 - Nov 1994Bellevue, Wa, Us -
Sales Rep, Classified AdvertisingThe Washington Post Apr 1992 - Aug 1992Washington, Dc, Us -
Bell CaptainFour Seasons Hotels And Resorts Oct 1989 - Jun 1991Toronto, Ontario, Ca -
On-Air Talent/Board OpWmfr Radio Sep 1988 - Jun 1989
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Promotions AssociateWmag Radio Aug 1987 - Sep 1988
Rob Headrick Skills
Rob Headrick Education Details
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High Point UniversityEnglish/Communications -
The George Washington UniversityPublications Specialist
Frequently Asked Questions about Rob Headrick
What company does Rob Headrick work for?
Rob Headrick works for At&t
What is Rob Headrick's role at the current company?
Rob Headrick's current role is Hardware Software Engineer.
What is Rob Headrick's email address?
Rob Headrick's email address is rg****@****ail.com
What schools did Rob Headrick attend?
Rob Headrick attended High Point University, The George Washington University.
What are some of Rob Headrick's interests?
Rob Headrick has interest in Graffiti, The Wire (Tv Series), Social Media, Soccer, Sports, Hockey, Sales, Gmail, Business Development, Baseball.
What skills is Rob Headrick known for?
Rob Headrick has skills like Editing, Social Media, Graphic Design, Leadership, Strategic Planning, Management, Publishing, Copy Editing, Budgets, Team Building, Writing, Crm.
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