Cisco Network Engineer. Design and implementation of dedicated and leveraged network solutions for Fortune 500 clients.•Outstanding certifications include Cisco Certified Network Associate (CCNA)•Install & maintain SNMP & NetFlow based Network Performance Monitoring Tools•Provides ad hoc systems/product training•Generates reusable Intellectual Capital in the form of standard customer deliverables•Proven track record solving IP network issues in timely and cost efficient manner while maintaining client Service Level Agreements up-time.Network performance and monitoring support engineer. -Providing guidance and assistance in installation & configuration of IBM/SevOne integrations-Trouble-shooting configuration issues associated with the integration of IBM/SevOne products into an advanced solution-Accurately capturing and defining requirements and relaying these to IBM/SevOne Product• Project management including requirements, development and specifications; bid solicitation, evaluation and selection, purchasing, installation and implementation of many Network, Telco, System and facility projects.Specialties: Cisco Router & Switch configuration knowledge.IBM/SevOne, Inc PAS/vPAS NMS Monitoring toolCA/NetQoS Technologies Toolsets:CA NetQoS Performance CenterCa Network Flow Analyzer / ReporterAnalyzerCA Application Delivery Analysis / SuperAgentNetVoyantCA UIM / NimsoftCA Performance ManagementEDUCATION AND CERTIFICATIONS• BBA, Management, Texas Tech University, Lubbock, Texas• Cisco Certified Network Associate• Building Cisco Multilayered Switch Networks• Citicorp Global Information Network Cabling Infrastructure• Behavioral Interviewing• Total Quality Management• Support Services Career Certification• Cisco IP TelephonyACCOMPLISHMENTS• Received Impact award for work completed with Novadigm Enterprise Desktop Management (1998 - MCI/Worldcom).• Recipient of Gold Service Excellence award for planning and coordination of expansion of workstations (1995 - Citicorp Credit Services).• Recipient of Service Excellence for providing superior dedication and outstanding service performance (1993 - Citicorp Credit Services).• Managed Architects and Telco / Data contractors during expansion of callcenter space for additional 800 workstations.