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@mastercard.com
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3 phones found area 816 and 914
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Rob Huang is listed as Director Enterprise Operations at Mastercard at Mastercard, based in Kansas City, Missouri, United States. AeroLeads shows a work email signal at mastercard.com, phone signal with area code 816, 914, and a matched LinkedIn profile for Rob Huang.
Rob Huang previously worked as Director Enterprise Operations at Mastercard and Director, Systems Support at Mastercard. Rob Huang holds Mba, Finance, International Business And Strategic Management from University Of Kansas - Graduate School Of Business.
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AeroLeads found 2 current-domain work email signals for Rob Huang. Compare company email patterns before reaching out.
I fervently believe that business transformation does not happen overnight and by itself. At the outset, it only takes the consolidation of strategic sales, branding and marketing to make it work. However, looking deeper into the trend, these requisites must be founded from foolproof operations management which not only to ensure business growth but also to establish stability and continuity. I am convinced that business growth merely follows the ripple-effect of sustaining sound internal operations, project management, quality control and process improvements.I have witnessed first-hand, over the course of 20 years, how topnotch operations management, process improvement, and training cross-functional teams generated cost-saving opportunities, eventually leading to maximized business revenues for the companies I worked for. I have also been exposed to numerous international projects, among which was liaising between the home country operations team and the M&A operations team in Australia where I championed dynamic collaboration between two cultures and which resulted to a 33% reduction in reaction times to customer impacting events. I also excel at providing premium customer service solution, with my team being hailed as top performing for 2 consecutive years and the only team to achieve a 100% quality for multiple months.These and more make my career worthwhile and push me to strive harder in my future endeavors as an Operations Leader in the fast-paced and high-impact world of technology and innovation.
Listed skills include Leadership, Six Sigma, Team Building, Call Center, and 29 others.
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A career timeline built from the work history available for this profile.
Purchase, NY, US
* Lead the support effort for enterprise wide rollouts to increase employee productivity and enhance end user experience including Microsoft Teams, O365, Microsoft Authenticator, streamlining RSA process, etc.* Lead Tier 2 onsite support teams for corporate sites in North, Central and South Americas (17K+ team members) delivering 96% customer.
Purchase, NY, US
As Director, Systems Support, I lead a global team of over 300 responsible for level 1 enterprise wide IT support and level 2 support for the Americas. * Lead the support effort for enterprise wide rollouts to increase employee productivity and enhance end user experience including Microsoft Teams, O365, Microsoft Authenticator, streamlining RSA process.
Purchase, NY, US
As Manager Systems Support, I lead a global team that responsible for level 1 corporate support enterprise wide. * Lead the support effort for enterprise wide rollouts to increase employee productivity and enhance end user experience.* Supported the concurrent onboarding of up to 4 M&A integration efforts.* We innovated and delivered unprecedented support.
Purchase, NY, US
As Network Engineering Manager, I deliver topnotch leadership of a team of network engineers and customer engineers to materialize a new data center in South America. I was also the primary person responsible for the eventual upgrading of power for future growth through the power migration of a record over 440 circuits in a short span of two weekends.Among.
Purchase, NY, US
Before my recent promotion, I rendered exceptional management of the Operations Command Center responsible for processing roughly 50% of transactions through MasterCard’s global network and maximized data and analytics to drive improvements in internal ticket quality. As a result, I was highly acclaimed for achieving the highest sustained quality metric.
Dallas, TX, US
Appointed as Network Process and Quality Manager, I provided region-wide (Kansas, Missouri, Oklahoma and Arkansas) operations support for 2,600+ field directors, managers and technicians by analyzing and responding to business issues. I was engaged in the generation of next-level business solutions in strict accordance to the multi-year company roadmap.
Dallas, TX, US
I was charged to represent Southwest Region (Kansas, Missouri, Oklahoma, Arkansas and Texas) during post M&A consolidation initiatives and in the strategic re-engineering of existing process and Contact Center consolidation from 8 down to 2 as part of post merger synergistic benefits, reducing operating expenses by 25%. Basically, I assisted in the.
Dallas, TX, US
My first career engagement at AT&T exposed me to the promotion of change management to develop team efficiency among union employees across four remote centers. Consequently, I was able to significantly contribute to cost-reduction projects, such as streamlining operations from 5 centers to 2 major centers, reducing cost by 75% and managing 300% revenue.
Dallas, TX, US
I played a vital role in the design and procedure implementation of a $6B-worth of project and achieved double-digit increase in revenue by leading team through four highly successful total central office switch upgrades. I was accountable for the 94% reduction in past-due orders by leading special-cross functional team of managers and union technicians to.
Dallas, TX, US
In my first managerial stint, I was tasked to oversee a team of technicians in a central office to implement and improve network reliability while re-engineering processes to achieve 25% reduction in plant operation errors. I was also delegated with the crucial task to handle requests to allow competitors’ access to SBC's most strategically important.
Other employees you can reach at mastercard.us. View company contacts →
Liam Cooney
Colleague at Mastercard
New York City Metropolitan Area, United States, United States
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MJ
Mitesha Jadhav
Colleague at Mastercard
New York, New York, United States, United States
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XB
Xavier Blocker
Colleague at Mastercard
St Louis, Missouri, United States, United States
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RS
Rakhee Sawant
Colleague at Mastercard
Chesterfield, Missouri, United States, United States
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BT
Ben Tornatore, Cpa
Colleague at Mastercard
New York City Metropolitan Area, United States, United States
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JH
Jehan Haddadin
Colleague at Mastercard
Atlanta, Georgia, United States, United States
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KO
Kiayouna Oats, Ma-Hrm
Colleague at Mastercard
Greater St. Louis, United States, United States
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RW
Ryan Wolfrum, Pmp
Colleague at Mastercard
United States, United States
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PS
Priya Singh
Colleague at Mastercard
San Francisco Bay Area, United States, United States
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NR
Niti Rajput
Colleague at Mastercard
United Arab Emirates, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Rob Huang works for Mastercard.
Rob Huang is listed as Director Enterprise Operations at Mastercard at Mastercard.
AeroLeads has found 2 work email signals at @mastercard.com for Rob Huang at Mastercard.
AeroLeads has found 3 phone signal(s) with area code 816, 914 for Rob Huang at Mastercard.
Rob Huang is based in Kansas City, Missouri, United States while working with Mastercard.
Rob Huang has worked for Mastercard and At&T.
Rob Huang's colleagues at Mastercard include Liam Cooney, Mitesha Jadhav, Xavier Blocker, Rakhee Sawant, and Ben Tornatore, Cpa.
You can use AeroLeads to view verified contact signals for Rob Huang at Mastercard, including work email, phone, and LinkedIn data when available.
Rob Huang holds Mba, Finance, International Business And Strategic Management from University Of Kansas - Graduate School Of Business.
Rob Huang is listed with skills including Leadership, Six Sigma, Team Building, Call Center, Data Analysis, Troubleshooting, Telecommunications, and Business Analysis.
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