Robin Youngquist Email & Phone Number

Mapleton, UT, US

United States

- Responsible for front and back end data analysis to assist with both customer facing and internal concerns. Moved into a specialized role mid-2018 that is responsible for ensuring smooth transitions of departing customers.- Assist with QA of new onboarding CRM customer accounts or products for existing accounts to ensure they meet a minimum 90% standard.

Provo, Utah Area

- Primary Support contact for the Atlantic Auto Group, an automotive dealer group of 20+ stores for which I provided proactive support and assisted in retaining this formerly troubled account.- Achieved certification in training all internal tools and integrations related to Dealersocket CRM product line -Provided leadership and training on the floor for.

Springville, UT

Provided estimating and bid processing for commercial and residential projectsGreeted customers, handled inbound calls, worked closely as the main contact for several mason contractorsWorked closely with clients to ensure needs were met, and followed up on potential sales opportunities

Handled all incoming sales, inbound calls, processing orders, and general office management.Assisted with piecework and shipment of orders

Handled all customer relations, order processing, and had a say in basic design work and implementationWorked with a large team of distributors to ensure monthly shipments were processed and delivered in a timely manner