Lead team responsible for risk management, financial trading and hedging activities, rate design, and product structuring for one of the largest natural gas marketers in the Southeast.

Managed team of analysts in the development, implementation, optimization, maintenance, and distribution of pricing models and cost mechanisms related to serving the sales organization. Supported the supply activities related to commodity risks of the business and run profitability analysis of customers and decisions related to customers. Oversaw account management services for a portfolio of wholesale and industrial accounts requiring specialized, technical industry expertise on a broad array of supply, trading, rate design, and invoice management topics.

Led team of five analysts, an operations coordinator and an operations manager to drive innovation in the areas of billing, payments, collections and customer care workforce management. Responsible for providing strategic leadership as we worked to create an amazing customer experience.

Transitioned focus to supply and retail position management including daily nomination and trading activities. Primary for all activity in the Florida market and primary backup for all Georgia activity.Successfully directed development of the replacement of retail position management system ensuring appropriate functionality, U/I layout and system improvements. Thoroughly reviewed and modified all project scope documentation and meticulously tested the system design and functionality once completed.Evolved the daily gross margin model by using a least-cost-first asset dispatch algorithm to lay the groundwork for future value at risk calculations. While on four-month rotation through the operations department improved the call center forecast and staffing models. Added variables to reflect various weather scenarios and implemented ErlangC logic for the staffing simulation. Quickly and accurately determine impact of future transportation costs due to changes in tariff structures, rates, or asset stack design.Continue leading cross-functional business analytics that require customer profitability and economics including development of individual customer lifetime value calculator.

Ownership of all life time value calculations led to frequently taking the lead on developing models around complex business concepts to assist with business case development and decision-making.Cross-functional project lead in analyses that evaluate the profitability of mass retail customers across various products and segments.Developed thorough business case for expansion into the Florida commercial market under limited time and resource availability. Produced budget projection that informed executive decisions on viability of market entry. Ensured business preparedness by expanding and creating several models to capture customer information and market costs.

Conducted cost evaluation of individual customers in support of daily pricing for mid-size and large commercial and industrial consumers.Developed regression model to determine local distribution company's demand response to extreme winter weather.Created an Excel model to simulate financial impacts to daily gross margin due to weather.

Worked 5 semesters as a co-op where the position required extensive knowledge and use of Microsoft Excel and SAP. Primary responsibilities included budget entry and preparation for all North American cost centers along with monthly budget variance reports; was able to streamline the annual budget input process from 2 weeks to 2 days.