Robin Agarwal Email & Phone Number

As a Senior Associate at Cognizant, I lead the technical implementation of Veeva CRM solutions for clients in the life sciences industry. I have extensive experience in Salesforce administration and development, using tools such as Github, Cloudbees, Workbench, and Data Loader. I have also obtained multiple certifications in SAFe Agilist, Copado Salesforce Devops, and Salesforce Certified Administrator.I have a strong background in Veeva CRM with expertise in Salesforce with 7+ years in Life Science Health Care and TTH Domain. I have worked with multiple pharma clients as a CRM Developer, SME and application expert.My experience includes✅Well versed with almost all VEEVA modules like Accounts, Territories, Product Catalog, Sample Management, Call Management, MCCP, Veeva Engage, CLM, Approved Email, Product Metrics, Survey, Advanced Coaching Reports, DCR, Event Management, Medical Inquiries, Consent Capture, Cycle plan.✅Creating custom profiles and establishing role hierarchies to enforce data security and streamline user permissions.✅ Designing and implementing approval processes, and data validation rules to automate business processes and maintain data integrity.✅ Proficient in using tools like Apex Data Loader and Workbench for data management tasks, ensuring efficient data imports and exports.✅ Possessing strong domain knowledge in the Health care & Pharmaceutical industry, understanding the unique requirements and challenges of the industry.✅ Well-versed in Agile processes, enabling flexibility and adaptability in development, resulting in faster delivery and enhanced customer satisfaction.✅ Having a positive attitude towards learning, consistently seeking opportunities to acquire new skills and expand my knowledge and skills.

Listed skills include Leadership, Public Speaking, Microsoft Powerpoint, Soql, and 15 others.