Sourcing, interviewing and hiring. Rinse and repeat. Best part of my day? Calling someone to let them know they are hired!

Recruiting for one large manufacturing client. Sourcing, interviewing, and onboarding for candidates as well as backing up the on-site manager as needed.

Recruiting for multiple call center type roles, interviewing, and onboarding. Meeting and exceeding goals per class.

- Recruit and hire additional sales; exceed recruiting goals

- Built end-user application for metrics gathering and data reporting utilizing SDLC, SQL, Javascript, HTML- Set up complex projects in ECM systems and resolved issues arising from data feeds or other causes- Analyzed root cause of problems, executed functions necessary to resolve them and escalated as needed- Engaged in and led activities required for systems lifecycle management, tracking defects and other enhancement requirements- Executed the collection, management and reporting of metricsKey Projects:- Automated processes for tracking paper documents in a Trial Master File (TMF)- Built application to collect and report metrics for entire department- Created application to collect data regarding site monitoring visits for entire company (to monitor site visit effectiveness). Won distinguished service award for this project- Managed projects including requirements eliciting, database and front end build, documentation, rollout, reporting and troubleshooting issues/maintaining applications

Hosting live trivia game at local restaurants

• Tier 1 Internal IT/IS Support• Created training for new / existing employees on in-house applications• Collections representative• Billing arrangements and service interruptions• Inbound customer service call center• Training for new employees