Robin Bae Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

Los Angeles, California, United States

Los Angeles, California, United States

Palos Verdes, CA

Los Angeles, California, United States

• Oversaw and navigated the interdependencies for a team of 5 account managers who worked with C-level customers by assessing their sales techniques and competitive selling.
• Managed existing database of 8 large retail/e-commerce businesses and became the go to person to settle disputes, handle negotiations/conflicts, and turn them into opportunities to deliver sales solutions and drive.
• Consistently built and maintained deep business relationships/negotiating programs with large businesses like ASOS, Fashion Nova, and Nordstrom’s, exceeding the annual corporate sales quota by 140% while achieving.
• Consulted with partners as a B2B service on growing their ecommerce presence by understanding business financials/strategies for profitable growth, developing account plans, and effectively tracking data on product.
• Maximized sales by collaborating with partners on excusive developments, working with channel sales to develop growth plans/KPIs, and exploring client’s business needs by understanding their pain points/challenges and.
• Reported monthly, quarterly, and annual sales activity and ensured sale quotas were met from meeting opportunities/closing purchase orders, leading to an increase of total annual sales by 135% from 2020.

Los Angeles, CA

• Increased new growth opportunities by 150% from working with internal/external partners, researching/identifying, proactively emailing/cold calling new leads, and reengaging with lost opportunities.
• Created custom line sheets of new products to key accounts based on account behavior and attentively followed up to close purchase orders.
• Coordinated meetings/presentations with key clients from inbound/outbound leads via phone, email, and video conference and facilitated the sale from lead to close.
• Collaborated closely with the sales management team and contributed across multiple units inside/outside to brainstorm sales strategies and new targetable business opportunities.
• Handled working in a fast-paced team environment with urgent customer needs and tight lead times/deadlines while always aiming to exceed customers’ expectations.

Greater Los Angeles Area

• Oversaw customer service strategies for a team of 4 telemetry technicians for operation efficiency.
• Provided education on onboarding directly with patients over the phone to establish a good first transmission with our products.
• Improved patient service strategies by collecting and providing customer feedback to the team.
• Generated a minimum of 40 patient’s initial transmission reports a day and briefed them with hospital leads for the best possible end results.
• Communicated with 8 hospital leads to suggest new products/reporting methods, present new functions in current products, correspond on what has/hasn’t performed, and determine other products/services we can implement.

Los Angeles, CA

• Led 4 advertisement projects with ad agencies/music supervisors by promoting and licensing our in house list of tracks for T-Mobile, McDonalds, and Pretty Little Liars.
• Held weekly meetings via phone/video conferences with new potential clients found from cold calling and compiled a playlist according to their current/future needs.

Los Angeles, CA

• Explored and recruited new music for all E! network’s music needs for promos, theme songs, and segments and organized all MRFs/cue sheets for tracks to be aired without any legal issues.

Bachelor Of Arts (B.A.), Music

Activities and Societies: KASA (Korean American Student Association), UCLA University Choir, UCLA Early Music Ensemble

Education record