Drive net revenue of $10M through growth of our B2B network. Lead a team of managers and individual contributors ensuring best-in-class customer support, while improving overall operational processes through data analytics. Oversee marketing strategies that resonate with B2B clients, aligning efforts to support client acquisition, retention, and growth objectives.

• Successfully drove substantial growth by establishing high-impact strategic partnerships with multiple Fortune 500 companies, leveraging synergies for mutual benefits. • Exemplary team leadership: Directed and motivated a team of strategic partners, formulating comprehensive strategies that drove cross-functional collaboration and achieved ambition business objectives.• Proven contract management expertise: Orchestrated over 200+ commercial partnership contracts in 2023, ensuring all parties experienced success, meeting contractual obligations, monitoring SLAs, and delivering successful renewals and amendments.• Fiscal responsibility: Managed over $11.2M annually in software renewals, optimizing costs while maintaining exceptional service levels.• Strategic cost optimization: Collaborated with cross-functional partners to secure savings exceeding $1M through the successful renegotiation of contracts.• Key negotiations with industry giants: Skillfully negotiated contracts with top-line companies such as AWS, Microsoft, Google, and Salesforce, fostering profitable relationships and securing favorable terms.• Innovative procurement practices: Developed, implemented, and managed streamlined processes for partner procurement, enhancing efficiency and strengthening vendor relationships.• Channel marketing expertise: Strategically built out processes for going to market through Resellers, amplifying market reach and market penetration.• SaaS and Cloud Computing contract negotiations: Successfully navigated complex negotiations of Software as a Service (SaaS) and Cloud Computing (AWS, Azure, GCP) contracts, contributing to improved profitability and organizational success.• Project planning and execution: Leveraged strategic foresight to plan and execute partnerships and projects, aligning mutual benefits and achieving outstanding results.

Responsible for a team of client partners serving the community bank space. Create highly effective strategies for client relations assuring client retention. Cross sale quota of $26M. Manage contract negotiations to obtain acceptable revenue and profit growth.

Top producer responsible for creating and maintaining business relationships to maintain and increase client satisfaction, retention, and contract renewals. Primary point of contact and information resource for client partners. Maintain industry and product knowledge.

Lead new sales in the United States to grow the current customer base, including lead follow-up, presentations, onsite demonstrations, RFP responses, and proposals. Increased customer satisfaction and retention of existing account relationships through senior level contact. Developed, evaluated and presented business opportunities, identified product strategy and solutions, and provided customers with leading-edge technology using knowledge of payments industry trends. Accomplishments☆ Led New Sales in 2014 with 9 new Client sales creating 12.5% company growth☆ Exceeded $500k Profit goals every year since employment through relationship sales ☆ Managed Strategic Accounts, which has led to a 99% retention rate☆ Engaged with Product Management on Product Strategy and Solutions☆ Managed Reseller Partnerships

Maintained customer satisfaction and retention of existing account relationships through senior level contact. Developed, evaluated and presented business opportunities, identified solutions and provides customers with leading-edge technology using in-depth knowledge of financial industry trends in Teller Capture, Merchant Capture, Mobile Capture and fraud detection including BSA/AML in the emerging payments industry. Accomplishments☆ #1 in Sales for 2011 among the entire Account Management team☆ Exceeded $1.5M Profit goals every year through relationship sales resulting in bonuses ☆ Achieved 99% retention rate of current customer base ☆ Participated in strategic planning meetings with key customers and developed relationships with senior management teams to provide future direction and solve business problems

Responsible for global ownership and leadership for the WAUSAU Back Office product line to benefit the corporations' customers, associates, and business partners. Ownership of the product line from the products' inception to termination. Create plans for product line that covered strategic, tactical, roadmap and project objectives. Accomplishments☆ Exceeded profit goals by 27% resulting in bonus☆ Published industry white papers and articles☆ Developed and implemented process and procedure around product release adopted by the entire company☆ Developed strategic third-party partnerships to grow product offering☆ Participate in regular strategic planning meetings with executive management to develop future direction of the product line

Increased customer satisfaction in existing account relationships through senior level contact within the Northeast Region. Developed, evaluated and presented business opportunities, identified solutions by providing customers with leading-edge technology using my in-depth knowledge of financial industry trends in Check 21, IRD, and fraud detection in the emerging payments industry.Accomplishments☆ Exceeded $1M Profit goals by 125% every year since employment through relationship sales resulting in bonus ☆ Achieved 99% retention rate of current customer base with 100% referencability☆ Attended strategic planning meetings with key customers and developed future direction to solve business problems☆ Awarded “Account Manager of the Year”—3 consecutive years for customer satisfaction, retention and sales ☆ Promoted to new business sales in Northeast territory in 2005