Robin Becker Email & Phone Number

Knoxville, TN

Drive net revenue of $10M through growth of our B2B network. Lead a team of managers and individual contributors ensuring best-in-class customer support, while improving overall operational processes through data analytics. Oversee marketing strategies that resonate with B2B clients, aligning efforts to support client acquisition, retention, and growth.

United States

Fort Collins, Colorado, United States

• Successfully drove substantial growth by establishing high-impact strategic partnerships with multiple Fortune 500 companies, leveraging synergies for mutual benefits.
• Exemplary team leadership: Directed and motivated a team of strategic partners, formulating comprehensive strategies that drove cross-functional collaboration and achieved ambition business objectives.
• Proven contract management expertise: Orchestrated over 200+ commercial partnership contracts in 2023, ensuring all parties experienced success, meeting contractual obligations, monitoring SLAs, and delivering.
• Fiscal responsibility: Managed over $11.2M annually in software renewals, optimizing costs while maintaining exceptional service levels.
• Strategic cost optimization: Collaborated with cross-functional partners to secure savings exceeding $1M through the successful renegotiation of contracts.
• Key negotiations with industry giants: Skillfully negotiated contracts with top-line companies such as AWS, Microsoft, Google, and Salesforce, fostering profitable relationships and securing favorable terms.

Remote, USA

Responsible for a team of client partners serving the community bank space. Create highly effective strategies for client relations assuring client retention. Cross sale quota of $26M. Manage contract negotiations to obtain acceptable revenue and profit growth.

Knoxville, Tennessee Area

Top producer responsible for creating and maintaining business relationships to maintain and increase client satisfaction, retention, and contract renewals. Primary point of contact and information resource for client partners. Maintain industry and product knowledge.

South Central

Lead new sales in the United States to grow the current customer base, including lead follow-up, presentations, onsite demonstrations, RFP responses, and proposals. Increased customer satisfaction and retention of existing account relationships through senior level contact. Developed, evaluated and presented business opportunities, identified product.

Maintained customer satisfaction and retention of existing account relationships through senior level contact. Developed, evaluated and presented business opportunities, identified solutions and provides customers with leading-edge technology using in-depth knowledge of financial industry trends in Teller Capture, Merchant Capture, Mobile Capture and fraud.

Responsible for global ownership and leadership for the WAUSAU Back Office product line to benefit the corporations' customers, associates, and business partners. Ownership of the product line from the products' inception to termination. Create plans for product line that covered strategic, tactical, roadmap and project objectives. Accomplishments☆.

Increased customer satisfaction in existing account relationships through senior level contact within the Northeast Region. Developed, evaluated and presented business opportunities, identified solutions by providing customers with leading-edge technology using my in-depth knowledge of financial industry trends in Check 21, IRD, and fraud detection in the.