Supports business operationsUtilizes business and process knowledge to provide assistance with electronic, verbal and written communications.Serves as customer/member and associate liaisonProvides data and information for managementCompletes work assignments and priorities timelyComplies with company policies, procedures and standards of ethics and integrityLeads and manages administrative aspects of calendar management, event planning, and scheduling travelAssist with hourly and salaried open door concerns / Successfully resolving a number of customer/associate issues and concernsResponsible for overseeing the administrative aspects of 9 WM SupercentersPerform queries within the tracking system for the purpose of preparing reports and other documentsManage incoming and outgoing callsCompose and draft correspondence and reports for managersMaintain and prioritize daily tasks and projects including: call logs, appointments, travel, expenses, reports, budgets and general errandsImplemented several centralized online collection sites for communication and collectibles