Superior property managers specially trained to target delinquency and vacancy. Implore aggressive techniques to immediately reduce delinquency and improve net operating income. Create and execute marketing campaigns.

Train staff on all current and new marketing initiatives. Mentor new hires. Devised and orchestrated training classes for all on site employees in Baltimore County, Howard County and Prince Georges County. Performed site visits to coach and develop team members who fail to meet company leasing goals.

Professionally managed staff of 6 for 234 unit garden style community. Improved occupancy from 91% to steady 97% while improving rent growth by 15%. Also Facilitated 5 day turnover program to reduce vacancy loss. Created and executed marketing programs and advertising initiatives.

Managed 304 unit, garden style community after prior owner negligence and deferred maintenance.Devised and executed strategy to increase occupancy, reduce delinquency and correct maintenance issues. Successfully increased occupancy by 6% while reducing turnover time to 5 days. Reduced delinquency by 13% and supervised $2 million rehab project ranging from asphalt repair, roof replacements and water remediation procedures.

Cared for daily operation of 302 unit community. Successfully turned over of 60% of the community during summer months due to mostly college residents. Kept a keen awareness of various local, state, and federal laws, ensuring staff compliance, and scheduling staff for periodic update training sessions. Organized and implemented decisions regarding community advertising campaigns and promotional incentives based on lead tracking information and market analysis.

Successfully managed a $3.8-million community-wide renovation which increased occupancy from as low as 86% to as much as 98%, and helped to not only meet revenue goals �" but exceed them by 2%. Supervised daily operations for a 384-unit apartment community to maximize company revenues and meet monthly NOI objectives; providing customer service leadership to serve as a role model to staff and promote the importance of resident satisfaction; supervising full time staff of 13 and inputting employee payroll. Monitoring activities of, and costs associated with, outside contractors and project vendors; creating periodic reports detailing occupancy, income, and delinquency; conducting market surveys and effectively managing property� s operation within deadline and budget constraints. Skills Increasing occupancy; Motivator and team builder