Robin Brewster

Robin Brewster Email and Phone Number

Bank Operations and Client Service Executive (Retired)
Robin Brewster's Location
Richmond, Virginia, United States, United States
Robin Brewster's Contact Details

Robin Brewster work email

Robin Brewster personal email

n/a
About Robin Brewster

Robin Brewster is a Bank Operations and Client Service Executive (Retired).

Robin Brewster's Current Company Details

Bank Operations and Client Service Executive (Retired)
Robin Brewster Work Experience Details
  • Suntrust Bank
    Senior Vice President - Client Advocacy Office
    Suntrust Bank Mar 2011 - Mar 2015
    Richmond, Virginia Area
    Client Advocacy Office - Complaint Management Oversight and Remediation--Designed and implemented standard complaint management processes, consolidated and managed multi-state complaint response teams across the company--Provided executive management practical insights to improve products and services for clients and to enhance compliance and operational risk management programs --Personally managed research and resolution of individual high risk - high profile client issues for executive management
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  • Suntrust
    Senior Vice President - Senior Operations Manager
    Suntrust Jan 2003 - Feb 2011
    Richmond, Virginia Area
    --Led multi-state teams responsible for implementing, monitoring and enhancing consumer and commercial banking operational risk control programs-Managed field support for conversions and system change-Managed Business Continuity Planning and Incident Response programs
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  • Suntrust Bank
    Senior Vice President - Operations And Project Management
    Suntrust Bank Sep 1998 - Dec 2002
    Richmond Va
    Managed retail branch procedure and systems development; led project teams assigned to retail branch Y2K readiness, merger and system conversion support. Managed Business Continuity Planning and Incident Response programs.
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  • Suntrust Bank
    Vice President - Suntrust Online
    Suntrust Bank Jan 1994 - Sep 1998
    Richmond, Virginia Area
    Contact (call) Center Specialty Group Manager; oversight of teams supporting internal procedure assistance for retail branches, investment services, on-line banking and Executive Services ("The Office of the President" - complaint escalations/response).
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  • Suntrust Bank
    Vice President
    Suntrust Bank Sep 1978 - Dec 1993
    Greater Washigton Dc- Richmond Va
    Managed top performing branches in the Greater Washington (DC) and Richmond Virginia regions.
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Robin Brewster Skills

Loans Credit Portfolio Management Project Management Banking Consumer Lending Commercial Lending Small Business Lending Risk Management Commercial Banking Mergers And Acquisitions Retail Banking Mortgage Lending Leadership Financial Services Process Improvement Credit Analysis Operational Risk Management

Robin Brewster Education Details

Frequently Asked Questions about Robin Brewster

What is Robin Brewster's role at the current company?

Robin Brewster's current role is Bank Operations and Client Service Executive (Retired).

What is Robin Brewster's email address?

Robin Brewster's email address is ro****@****ust.com

What schools did Robin Brewster attend?

Robin Brewster attended Leadership Metro Richmond, Cba Graduate School Of Retail Banking, Northern Virginia Community College.

What are some of Robin Brewster's interests?

Robin Brewster has interest in Children, Civil Rights And Social Action, Education, Arts And Culture, Health.

What skills is Robin Brewster known for?

Robin Brewster has skills like Loans, Credit, Portfolio Management, Project Management, Banking, Consumer Lending, Commercial Lending, Small Business Lending, Risk Management, Commercial Banking, Mergers And Acquisitions, Retail Banking.

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