Robin Brough Email & Phone Number

Cape Coral, Fl, Us

Cape Coral, Fl, Us

Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

• Associate Manager acting as a GM in a $4 million Gap Outlet Kids and Baby location. Responsible for leading and developing 4 managers and 45 sales associates to create a customer focused environment.• Consistently above target with regard to visual presentation through education, time management, thorough attention to detail and follow up.• Drove store results to exceed sales budget and achieve highest sales the store has seen, hitting the $4 million mark, through dedication to development of people, expectations of excellence and in-depth understanding of business and consumer needs.

New York, Ny, Us

• Responsible for understanding and execution of daily operations including accountability to daily sales goals, opening and closing, loss prevention, store standards, replenishment as well as creating a positive• Through training, coaching and example, educated team in areas of operations and store standards while maintaining focus on the customer experience.• Strengthened skills as a leader by coaching and developing sales associates in all aspects of customer service, brand loyalty and operations.• Accountable for visual merchandising and store standards as well as educating team members to execute and uphold standards in a high-profile unique location.• Conducted store inventories. Sales Associate Gap, Inc September 2009 - February 2010 • Provided exceptional customer service.• Cashier.• Visual merchandiser.• Other duties as assigned.

New York, Ny, Us

• Provided exceptional customer service.• Cashier.• Visual merchandiser.• Other duties as assigned

Secaucus, Nj, Us

• Responsible for providing excellent customer service to everyone and upholding customer standards throughout the store through being an effective Leader on Duty.• Processed incoming shipments and maintained the stockroom.• Maintained store cleanliness and brand standards for floor sets, visuals, windows and all merchandising.• Tracked sales, recruited associates and managers, trained all new members of the team.